Modern Restaurant Management

OCTOBER 21, 2024

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants.

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Modern Restaurant Management

JANUARY 13, 2025

increased consumer demand for real-time information about these incidents. The Importance of the Media’s Role As we recently saw with the large, multi-state onion recall that impacted restaurants in at least 13 states, the media can rapidly spread recall news to a wide audience. Confusion is the enemy of a well-processed recall.

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Management Management Social Media Food 419

Modern Restaurant Management

NOVEMBER 27, 2024

Kaushik Subramanian, Chief Revenue Officer at ezCater, told Modern Restaurant Management (MRM) magazine that the report allows restaurants to predict seasonal trends and prepare their offerings as workplaces nationwide put on their holiday celebrations. What are things restaurants can do to encourage holiday spirit in their menus? "To

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Seasonal Menu Magazine Food Order Events 493

Modern Restaurant Management

JANUARY 20, 2025

Running a restaurant isn’t just about crafting the perfect plate or creating an unforgettable experience for your guests, it’s about making money. Like you, they’re in this business to turn a profit. These companies add a markup on every product before it reaches your restaurant.

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Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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Modern Restaurant Management

OCTOBER 15, 2024

million job openings in the United States, yet only about 7.2 Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry. Many restaurants are operating at reduced capacity or with limited hours because they cannot find enough staff.

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Modern Restaurant Management

OCTOBER 29, 2024

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. This is where social media is uniquely positioned to help restaurants win big.

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Modern Restaurant Management

MARCH 26, 2025

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. Brand websites and web browsing are 533 percent more popular than online marketplaces for restaurant discovery.

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Marketing Email Marketing Loyalty Program Mobile Ordering 490

Culinary Cues

JANUARY 26, 2025

Immigration has been the hot topic in political circles for decades with polarized opinions about the breadth of the problem and both conservative and radical approaches debated. So, lets look at immigration through the eyes of the business of food from agriculture to food processing and on to the restaurants we all enjoy supporting.

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Food Hotels Fine Dining Agriculture 446

Modern Restaurant Management

OCTOBER 28, 2024

The restaurant industry isn’t just evolving – it’s reinventing itself in real-time. From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. And technology is the key to unlocking that potential. Take Cousin Subs as an example.

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Point of Sale Customer Experience Technology 2024 445

7 Shifts

NOVEMBER 24, 2024

Imagine pouring your heart and soul into your restaurant, only to watch your tables remain empty night after night. One of the building blocks you must put in place before starting a restaurant is market research. Today, we’re giving you a roadmap on how to do restaurant market research well.

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Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

JANUARY 30, 2025

Marketing agency Thought For Food & Son has been doing a lot more than just think about food for 20 years. “The past 20 years have been an incredible journey, and I’m so proud of how our family business has grown and evolved,” said Alan A. Casucci, Founder & CEO at Thought For Food & Son.

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Modern Restaurant Management

OCTOBER 11, 2024

Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. These distinct categories must be properly determined by business owners. The factors are: Opportunity for profit or loss depending on managerial skill.

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Audits Employee Relations Restaurant Law Document 418

Modern Restaurant Management

MARCH 28, 2025

The restaurant industry is undergoing a significant shift as Gen Z diners reshape dining expectations. To successfully engage this influential consumer group, restaurants can no longer rely solely on brand recognition; they must adopt innovative strategies that align with Gen Z’s preferences.

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Social Media Loyalty Program Sustainability Food Supply 461

Modern Restaurant Management

JANUARY 24, 2025

"This initiative reflects a growing industry trend toward aligning business practices with global sustainability goals, ensuring that graduates are prepared to lead the way in transforming the culinary and design landscapes for a sustainable future." What are common misconceptions about induction cooking and benefits of induction?

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Modern Restaurant Management

APRIL 8, 2025

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. This was only topped by grocery store increases at 79 percent.

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Modern Restaurant Management

FEBRUARY 24, 2025

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 No-shows create a cascading economic challenge for restaurants.

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Modern Restaurant Management

DECEMBER 23, 2024

2025 is almost here, and one thing is clear for every restaurant owner. Google reviews have grown into a massive force for consumers and play a key role in restaurant success. In many cities, restaurants need thousands of reviews to even be considered by customers.

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Modern Restaurant Management

NOVEMBER 8, 2024

Customers are spoiled for choice with restaurants. Incorporating video testimonials into your restaurant marketing strategy can showcase authentic experiences that build trust and engage prospective customers, turning them into loyal regulars. Few businesses rely on reviews and word-of-mouth recommendations as much as restaurants.

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Marketing Social Media Email Marketing Customer Experience 450

Modern Restaurant Management

FEBRUARY 4, 2025

Immigration and Customs Enforcement (ICE) has intensified its focus on industries that employ large numbers of undocumented workers, and restaurants remain a top target. Recent enforcement actions highlight the severe consequences businesses face for non-compliance. The question isn’t if ICE will show up—it’s when.

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Modern Restaurant Management

OCTOBER 16, 2024

What are some common fraud activities you are seeing that affect restaurants? million restaurants in the U.S. These multi-sided businesses are complex and come with their own unique set of fraud challenges. Platforms will use promotions to incentivise different stakeholders, including consumers, drivers and restaurants.

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Culinary Cues

OCTOBER 23, 2024

We are in the business of service and in service to the business. To your employer, the financial success of the business is paramount – understandably so. In fact, they are what allows the chef to feel good about their chosen profession and their place in society. Yet, in many cases that is reality.

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Café Pricing Hiring Blog 426

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Over the Christmas season, 63 percent of adults plan to eat out so your restaurant needs to be prepared for the increase in demand.

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Modern Restaurant Management

DECEMBER 23, 2024

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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Culinary Cues

JANUARY 29, 2025

At our core (restaurant folks) we are in the business of taking care of people through food. It is something that speaks volumes about your personal history, traditions, cultural background, and giving nature. They are telling you about themselves: where they come from, who they are, what makes them happy.

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Modern Restaurant Management

MARCH 25, 2025

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. They are all about direct oversight, rolling up their sleeves to solve problems, and setting the example in their restaurant.

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Culinary Cues

MARCH 10, 2025

If you are serious about a kitchen career and have the focus to map out the best path, then listen up. There is an appeal there pointing to the frenzy, intensity, preciseness, and organized chaos of chefs and restaurants vying for public attention. So much to learn, so little time. Where do you begin, whats the best way to learn?

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Modern Restaurant Management

JANUARY 28, 2025

Each requires distinct skills and mindsets that play critical roles in a restaurant’s success. The challenge—and opportunity—lies in blending these roles to fully engage your team and propel your business forward. Leadership isn’t about wielding authority; it’s about influence.

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Modern Restaurant Management

JANUARY 21, 2025

Vice President of Brand Strategy for Sunny Street Cafe, tells Modern Restaurant Management (MRM) magazine. By combining proactive planning, strategic menu adjustments, operational efficiency, and strong vendor relationships, businesses can effectively manage these challenges while prioritizing customer satisfaction and food safety.

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Food Food Safety Pricing Communication 398

Modern Restaurant Management

DECEMBER 26, 2024

In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. The year ahead promises a blend of opportunity and complexity for the restaurant industry. By adopting forward-thinking approaches, restaurants can thrive amid this challenging landscape. Yet, the road ahead is not without its bumps.

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Modern Restaurant Management

MARCH 5, 2025

Scaling an artisan food business is no easy feat. Many small food businesses reach a critical point where they must decide whether to remain small and exclusive or expand into wholesale, manufacturing, and broader distribution. Looking back, I was optimistic—perhaps a bit naïve—about what scaling would require.

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Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. What to ask : “Can you tell me about a time you had to explain something complex to a coworker or customer?

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Goliath Consulting

APRIL 22, 2025

How rising import taxes may reshape menus, pricing, and sourcing in the restaurant industry. The restaurant experience isnt just about great service and ambianceits deeply tied to ingredient sourcing and food costs. tariffs on the horizon, many restaurant operators are bracing for change. With new U.S.

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Modern Restaurant Management

JANUARY 8, 2025

At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services.

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Management Management Recycling Sustainability 423

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. With so much already on your year-end plates, how can you find the time to lay the groundwork for team and business success in 2025?

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Modern Restaurant Management

FEBRUARY 25, 2025

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. restaurant industry risks losing approximately $6.9 restaurant industry risks losing approximately $6.9 percent of searches were non-branded.

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Modern Restaurant Management

JUNE 3, 2025

For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. What are common mistakes you see restaurant operators making in their marketing efforts and how can they rebound? It's essential for survival and growth.

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Marketing Loyalty Program Email Marketing Customer Experience 380