EATER

NOVEMBER 26, 2024

Shops were sold out or had signs about limited capacity or matcha items being unavailable. In the US, matcha sales have reportedly reached in excess of $10 billion over the past 25 years. Though Mangan currently feels confident about Kettl’s supply chain for matcha, he acknowledges that some of their offerings are sold out.

Point of Sale 292

Point of Sale 2001 Food Supply Fast Casual 292

Culinary Cues

NOVEMBER 25, 2024

We live in an information overload society where fear of missing something leaves us attached to our phones and televisions seeking the latest catastrophe, political misstep, impending sense of doom, or vision of the apocalypse. It can be overwhelming, pointing us down a very dark path. Taking the time to be grateful is so refreshing.

Food Supply 411

Food Supply Uniforms Café Take-out 411

Modern Restaurant Management

MAY 9, 2025

Throughout my career in the restaurant industry, I’ve learned that success isn’t just about finding the right solutions – it’s about how you lead, adapt, and support the people around you. The restaurant industry has always been a passion of mine, especially the incredible people who bring it to life.

Leadership 251

Leadership Innovation Technology 2024 251

Restaurant Business

JUNE 20, 2025

About 40% to 50% of those sales were incremental, and takeout sales overall rose 20% year over year. The forecast factors in ongoing macroeconomic uncertainty as well as the fact that the company will be lapping a strong performance a year from now. And he said the effort is important far beyond the company.

Delivery 238

Delivery Fast Casual Leadership Point of Sale 238

EATER

MARCH 27, 2025

But it couldnt be that all our tongues were deceiving us. One person speculated manufacturers were using field corn meant for animal feed. Occasionally companies will crow about a changed recipe, like Chips Ahoy! announcing its use of a higher quality chocolate chip. And it offers us some clues.

Consumer Goods 349

Consumer Goods Food Supply 2019 Food Order 349

Modern Restaurant Management

FEBRUARY 27, 2025

“We’re thrilled to collaborate with Dylan, who is the perfect partner for us because she also combines a bunch of amazing things – she’s a talented and successful artist, basketball star, entrepreneur, activist, fashionista, and social media influencer. .” How did this partnership come about?

Franchise 221

Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

APRIL 2, 2025

Streamline Before You Diversify Before diversifying suppliers, companies often need to streamline their SKUs. Companies with diverse supply chains are better positioned to pivot when crises occur. Ultimately, a company’s ability to diversify suppliers for certain items may depend on how commoditized those products are.

Supplies 251

Supplies Inventory Sourcing Operations 251

Restaurant Business

JUNE 25, 2025

Copeland, who served previously as senior vice president, business services domain lead at global energy company World Kinect, is tasked with managing the strategic execution of Panera’s three-year growth plan, driving “business model clarity” that the company said will be instrumental as the brand transforms. Nikka Copeland.

Leadership 224

Leadership Fast Casual 2025 Casual 224

EATER

APRIL 8, 2025

The people who have made homemade food part of train culture tend to have ideas about self-sufficiency, food sovereignty, and going back to the land. So anyone who chooses slow travel thinks carefully about not just that decision, but what theyll eat: Its a slower, simpler way of life.

Training 273

Training Food Travel Social Media 273

Restaurant Business

JUNE 24, 2025

Hart joins food-and-games investment company Emerging The Chicago-based company is behind Puttshack, F1 Arcade, Flight Club and the upcoming Poolhouse. Hart, the former CEO of Red Robin, has joined the firm Emerging as managing partner, the company said Tuesday. Continue to Site >>> Menu Former Red Robin CEO G.J.

Leadership 228

Leadership Food Fast Casual 2025 228

Goliath Consulting

FEBRUARY 8, 2025

His company, Magic Johnson Enterprises, has owned numerous Burger King and Starbucks franchises, and he played a key role in bringing high-end dining options to underserved communities. Magics approach proves that restaurant success isnt just about profitits about creating opportunities.

Fast Casual 221

Fast Casual Franchise Sports Franchising 221

Modern Restaurant Management

APRIL 4, 2024

There is not one simple thing a company can do to be more sustainable–there are dozens that need to done every day, but they are doable. The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on.

Sustainability 490

Sustainability Book Food Supply Waste 490

Modern Restaurant Management

SEPTEMBER 7, 2021

It’s constant with us.” ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions). “We said, ‘Let us know, and then let us do the heavy lifting’ ” In one month, the company received 300 submissions.

Hiring 520

Hiring Front of House Recruiting Back of House 520

Modern Restaurant Management

JUNE 13, 2025

It’s not just about creating impact outside our four walls; it’s about strengthening our teams, our communities, and our culture from the inside out. It’s all about building a ripple effect of positivity, leadership, and local impact. At Snooze, we see it differently.

Sustainability 251

Sustainability Loyalty Program Leadership Food Supply 251

Culinary Cues

APRIL 7, 2025

We (those who have invested decades in the business already) may complain about the current labor environment and question the level of commitment from a younger pool of candidates but I have rarely heard anyone attempt to define how it will all wash out. We all have a role to play in making sure that this happens, but I am confident it will.

Kitchen Safety 306

Kitchen Safety Food Supply 2030 Healthcare 306

Modern Restaurant Management

OCTOBER 8, 2020

Viewing in AR allows one to have an even more intimate notion of what they are about to eat, which has been found to be a good thing. By thinking of AR as activating the lizard brain – we see the delicious food in front of us, think it's there, and crave it. The world is changing and companies are innovating rapidly.

Social Media 618

Social Media Customer Experience Technology Customer Service 618

Modern Restaurant Management

DECEMBER 18, 2024

This is where we are heading, and I expect to hear lots of chatter about how AI, automation, and analytics partners can support restaurants on this journey to realize quicker time to value. 1 trend will be about creating new and unique dining experiences that surprise and delight our guests as they have come to expect from us.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Goliath Consulting

JUNE 28, 2025

Companies like Miso Robotics, Lab2Fab, and Hyper Robotics are making adoption easier with scalable, plug-and-play models designed for restaurant environments ( Middleby, 2024 ). However, there are hurdles to navigate. Goliath Consulting Group is a restaurant consultancy group based in Atlanta, Georgia.

Front of House 195

Front of House Operations 2025 2024 195

Modern Restaurant Management

JUNE 27, 2025

According to respondents, one of the more emerging examples is the use of voice AI in drive-thrus to automate the order-taking process. Restaurants Using AI Still Have Multiple Challenges to Overcome Across the commercial spectrum, companies that have adopted AI at some level report a range of challenges.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

MAY 15, 2025

This experience ignited a fire in him, leading him to leave a successful career in nonprofit and consulting to helm Fast Fresh, parent company of Bee Healthy Cafe and Nature's Table. What sets us apart is our commitment to offering healthy, fresh meals in a fast-casual environment that doesn’t feel niche or exclusive.

Fast Casual 221

Fast Casual Food Franchise Franchising 221

ChowNow

FEBRUARY 5, 2025

Leave us a review! If you have a moment, wed really appreciate a quick review on Googleit helps us a lot! Weve already talked about QR codes, so youre covered there, but many technology platforms offer automated follow-up messages via email or SMS. Wed love to hear about your experienceleave a review here. Let us know!

2025 221

2025 Customer Experience Customer Service Website Management 221

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But it was the pivots in the pandemic that pointed us toward B.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

JANUARY 23, 2023

It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. Most importantly, they are true to our company and give us a dedicated path to our culture, one based on transparency and collaboration. And we’re just getting started.

Coaching 493

Coaching Employee Relations Hospitality Social Media 493

Goliath Consulting

NOVEMBER 13, 2024

Tamarind Takes the Spotlight Tamarind, named the flavor of the year by McCormick & Company, is poised to become a star ingredient in 2025. Known for its distinctive sweet-and-sour profile, tamarind is expanding beyond its traditional use in Asian and Latin American cuisines.

2025 243

2025 Food Fine Dining Email Marketing 243

EATER

FEBRUARY 27, 2025

By the time you receive your steaming bag of burgers and fries, its possible that you havent actually spoken to any of the humans involved in preparing or serving the meal youre about to consume. The fast-food industrys structure also plays a huge role in why companies are so hungry for customer data.

Mobile Ordering 206

Mobile Ordering Loyalty Program Food Food Order 206

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. The problem, in part, has been a generational divide.

Fast Casual 182

Fast Casual Front of House Back of House Leadership 182

Restaurant Business

JUNE 17, 2025

Premium Technology DoorDash wants to be everywhere Tech Check: The delivery company is gobbling up more of the restaurant tech ecosystem. Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window.

Food 275

Food Fast Casual Leadership Loyalty Program 275

Restaurant Business

JUNE 12, 2025

12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. About 1,000 Coco bots are currently making deliveries in Los Angeles, Dallas, Miami and Helsinki. Each bot has a capacity of 90 liters, or about six extra-large pizzas, and a delivery radius of 1 to 2 miles. By Joe Guszkowski on Jun.

Delivery 184

Delivery Leadership 2025 Advertising 184

Modern Restaurant Management

APRIL 12, 2022

Two years of COVID restrictions have reminded all of us just how important in-person dining is to our daily lives. We can thank companies like Amazon for shifting how we think about the buying experience. ” It’s a dilemma vexing restaurants across the country. And yet, some things have never changed.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

Modern Restaurant Management

FEBRUARY 4, 2020

.” The space earned that moniker because staff used it to handle delivery orders from a multitude of online platforms. In the process, he built a company now worth nearly $100 million, simply by solving a problem he noticed as a restaurant owner and sharing that solution with others. For Canter, it was a problem to be solved.

Hospitality 576

Hospitality Online Ordering Mobile Ordering Customer Service 576

Modern Restaurant Management

APRIL 21, 2022

Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). There were a couple restaurant management software companies out there, but it was just inventory and budgets. We would take all our invoices, mail them to the accountants and they would process all the invoices for us in financial reports.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Goliath Consulting

MARCH 14, 2025

A 2025 report by ConAgra , a North American packaged food company, states that consumers’are increasingly drawn to foods that promote gut health, viewing a healthy digestive system as essential for overall wellness. Since Ozempic slows gastric emptying, some users experience bloating or discomfort when consuming large meals.

Email Marketing 195

Email Marketing Customer Experience 2025 Customer Service 195

Modern Restaurant Management

FEBRUARY 24, 2022

The situation is so dire we see signs in restaurant windows begging for patience and daily postings online from disgruntled workers, fairly complaining about being treated poorly by patrons after they could not do their job well, given the under-staffing at their place of employment. Money is short and claims are perceived as payoffs.

Hiring 493

Hiring Guest Recovery Insurance Hotels 493

Modern Restaurant Management

FEBRUARY 5, 2025

” Historically, however, it was difficult to know if employees across all 60 restaurants were filtering and changing oil properly, according to company standard operating procedures. They learned that the end-to-end solution would allow employees to empty oil from fryers with the push of a button and refill oil using a wand. .

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. They have built their solution on IBM Blockchain, which connects all participants through a permissions record about food origins and processing data.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Restaurant Business

JUNE 11, 2025

The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. By Joe Guszkowski on Jun.

Advertising 223

Advertising Fast Casual Social Media Leadership 223

Restaurant Business

JUNE 23, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Hulkamania is coming for Hooters Consumers are worried about tariffs. JAB Holding kept buying coffee-focused brands and then used those brands to buy other brands. By Jonathan Maze on Jun.

Leadership 172

Leadership 2025 Food Supply Magazine 172