Modern Restaurant Management

JANUARY 20, 2025

Where to Tap into Hidden Revenue If you want to boost profits, the quickest way isn’t to raise menu prices or cut portions, it’s to go straight to the source of your costs: manufacturers, distributors, and beverage companies. These companies add a markup on every product before it reaches your restaurant.

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Modern Restaurant Management

NOVEMBER 1, 2024

Companies must be transparent, honest, and compassionate as they explain what they’re doing to protect public health and to ensure that similar outbreaks won’t happen again. Maximize Public Health and Brand Reputation Companies must work together to identify and remediate risks. The second priority is brand protection.

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Supplies Food Supply Point of Sale Communication 419

EATER

NOVEMBER 15, 2024

. | Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. How does Wonder work? Wonder hasn’t always worked this way, however.

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Modern Restaurant Management

MARCH 25, 2025

On my YouTube show , I’ve talked to other industry leaders, like Dan Anfinson, COO of MH Restaurant Group, about this problem and how companies can position promoted managers for success. A big mistake that restaurant companies make is assuming that an experienced GM can seamlessly step into a multi-unit position. The reality?

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Coaching Leadership Training Management 322

Modern Restaurant Management

OCTOBER 11, 2024

Behavioral control − does the company control or have the right to control what the worker does and how the worker does the job? Reputational damage : Misclassification issues can harm a company’s reputation and employee morale. Generally, there are three categories to consider.

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Audits Employee Relations Restaurant Law Document 418

Modern Restaurant Management

NOVEMBER 11, 2024

Companies like Bear Robotics offer robots like Servi, designed to act as food runners and table bussers. While companies experiment with automating the front-of-house and kitchens today, tomorrow, entire sectors could be reimagined through AI and robotics. But we do know it’s coming, and it's coming fast.

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Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

MARCH 3, 2025

An Aon Hewitt study found that turnover was reduced by 31 percent at companies with a strong culture of employee appreciation compared to businesses with weaker recognition programs. Investing in employee growth shows that the company values their development. That’s what makes this day even more important.

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Insurance Healthcare Small Business Leadership 412

Modern Restaurant Management

JANUARY 28, 2025

Companies that do this well are not only better places to work, but they’re also more operationally sound. Enforcing Policies : Upholding company standards with fairness and consistency. They ignite passion and purpose in their teams, shape the company culture, and empower employees to reach their full potential.

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Management Management Leadership Innovation 422

Modern Restaurant Management

JANUARY 17, 2025

“As accessibility, availability, and affordability of these medications improve, it will become critical for companies to develop strategies that support consumers on their health journeys.

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Beverage Magazine Education Retail 410

Modern Restaurant Management

JANUARY 30, 2025

While the family-owned and operated firm has evolved from a public relations boutique into a full-service digital and design agency, their main vision has remained: helping food companies tell their stories and connect with the right audiences. However, these challenges also create opportunities for synergy.

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Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

JANUARY 6, 2025

"Whether or not the proposed tariff hikes come to be, several serious strategic issues continue to be debated in food company boardrooms that now require immediate decisions and alignment on action plans." "Raw materials, particularly core items, will continue to be expensive," Kafarakis added. "Between

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Modern Restaurant Management

OCTOBER 14, 2024

These fees, charged by credit card companies to process transactions, can profoundly impact restaurants of all sizes. Interchange fees are non-negotiable and credit card companies adjust them regularly. As a percentage of each sale, interchange fees may seem minor individually but can accumulate to significant amounts over time.

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Cash Management 2023 Customer Service Influencer 322

Restaurant Business

JULY 3, 2025

per share for the online ordering and payment company just four years after Olo went public. Online ordering provider Olo has reached an agreement with the investment firm Thoma Bravo to take the company private at a valuation of $2 billion, the companies said on Thursday. By Jonathan Maze on Jul. Photo courtesy of Olo.

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Leadership Mobile Ordering 2025 Online Ordering 271

Modern Restaurant Management

MARCH 27, 2025

Regular in-house cleanings, education about common fire risks, and partnership with a professional kitchen exhaust cleaning company all help reduce the likelihood of kitchen fires. Because of this, it’s in your best interest to partner with a professional kitchen exhaust cleaning company.

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Kitchen Safety Equipment Take-out Education 354

Modern Restaurant Management

DECEMBER 16, 2024

Bonus Tip : Structure your handbook around the employee lifecycle, covering company culture and recruitment through performance management and termination to ensure a clear, easy-to-follow guide for every stage of the employee experience. Prepare for Labor Law Changes Stay ahead of—and compliant with—upcoming labor law changes.

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2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

MAY 29, 2025

In addition to touchless menus and payment options, QR codes helped companies bridge the information gap, putting everything from FAQs to wifi network info and passwords to maps at consumers’ fingertips. McDonald's started incorporating QR codes across their mobile apps and throughout their brand loyalty programs. Not at all.

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Menu Loyalty Program Download Customer Service 371

EATER

NOVEMBER 1, 2024

The company’s anti-union stance didn’t help, either — many people’s opinions on Starbucks have soured as the company has fired organizers and allegedly told unionizing workers in 2022 that they could lose access to benefits if their efforts succeeded. Starbucks denied the allegation.)

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Modern Restaurant Management

APRIL 2, 2025

Streamline Before You Diversify Before diversifying suppliers, companies often need to streamline their SKUs. Companies with diverse supply chains are better positioned to pivot when crises occur. Ultimately, a company’s ability to diversify suppliers for certain items may depend on how commoditized those products are.

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Culinary Cues

JANUARY 26, 2025

I have worked with and enjoyed the company of many of them and learned so much about the human condition in the process. Most large restaurant and hotel companies adhere to this because they are larger targets, but some independents will risk the fines and possible jail time hoping they can fly under the radar.

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Food Hotels Fine Dining Agriculture 447

EATER

NOVEMBER 26, 2024

However, “there has been a run on several matcha producers, mainly in the Uji area outside Kyoto,” says Zach Mangan, owner of the Brooklyn-based tea company Kettl. The company also notes that the milling facilities needed to turn tencha into matcha also hit their capacity this year, since many are small businesses and not large factories.

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Modern Restaurant Management

NOVEMBER 14, 2024

They’ll be trained on the exact preferred responses to FAQs, scripts, as well as menu offering and company value add branding that is preferred to be communicated. Call recording and transcript summaries are logged, including any exact facts of the call that are necessary to the operation.

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Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

APRIL 28, 2025

” That vague language cost us the case—and the company money. Your company, not the employee. .” But then I read the claim response our manager submitted: “Employee left due to stress. Wasn’t a good fit.” That moment stuck with me. Miss the deadline? Manager-HR Disconnect.

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Document Coaching Audits Training 340

EATER

MARCH 27, 2025

The company could fold, it could stop selling the product, or almost worst of all, it could change the recipe to produce an imitation of your beloved, like the Men In Black bug alien in his Edgar suit, ransacking your pantry as if he belonged there. Occasionally companies will crow about a changed recipe, like Chips Ahoy!

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Restaurant Business

JUNE 25, 2025

Copeland, who served previously as senior vice president, business services domain lead at global energy company World Kinect, is tasked with managing the strategic execution of Panera’s three-year growth plan, driving “business model clarity” that the company said will be instrumental as the brand transforms. Nikka Copeland.

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Modern Restaurant Management

JUNE 18, 2025

However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. Rather than handle this on your own, you can work through a licensing company that pays the fees on your behalf. Not following the law can end up costing you tens of thousands in fines.

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Loyalty Program License Customer Experience Restaurant Law 251

Perfect Daily Grind

JUNE 24, 2025

I spoke with Dhanvie Dugar at Himalaya Coffee Company to learn more. Ultimately, working with trusted partners with extensive knowledge of the country’s coffee sector, such as Himalaya Coffee Company , is the most effective way to source Nepali coffee. Why is Nepal a unique coffee origin? Coffee is gaining momentum in Nepal.

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Sustainability Customer Experience Education Supplies 196

Modern Restaurant Management

JULY 11, 2025

In what ways are F&B companies increasing brand exposure through new marketing tactics and partnerships? Whether teaming up with fashion, entertainment, or tech, food companies are finding new platforms to express their brand identity and reach new audiences. Partnerships across categories are also playing a major role.

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License Social Media Retail Loyalty Program 221

EATER

OCTOBER 30, 2024

According to oral history, George Renninger first invented candy corn in the 1880s while working at the Philadelphia-based Wunderle Candy Company , where it went by the names “Butter Cream” and “Chicken Corn.” Candy corn, on the other hand, has been around since the 19th century, its roots firmly planted in American soil.

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2013 Agriculture Advertising Take-out 293

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

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2024 Point of Sale Franchise Franchising 221

Modern Restaurant Management

MAY 27, 2025

The company detected unauthorized access to its corporate systems in August 2023, which ultimately compromised personal information of 183,000 of current and former employees as well as their beneficiaries. Both companies faced breaches that compromised employee data, leading to class-action lawsuits alleging inadequate security measures.

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Insurance Document Employee Relations 2023 282