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Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. At the same time, it can result in consumers creating more waste if they order more than they can eat.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. Here’s the top five trends I see shaping the industry in 2025, starting with the growing role of automation.
What can you expect to see on menus in 2025? From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.
The QSR industry is heading into 2025 at a crossroads of innovation and expectation. After a year defined by the rapid adoption of AI and other technologies, not every new tool has shown promise. The innovations introduced in 2024 set the stage for progress, but 2025 is the time to move from experimentation to optimization.
Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Do you lose money due to food waste?
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Optimize Supply Chains : Use AI inventory tools to reduce food waste and ensure your supply chain is as efficient as possible.
Since COVID, technology in the restaurant industry has moved at lightning speed. In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. Controlling food waste is a hot topic in the industry as well. Here are a few early observations of what 2025 could bring to the hospitality industry.
In 2025, success isn’t about having the most tools, it’s about using the right systems to do what hospitality has always done, only better: bring people together, empower teams, and adapt to change. Already by 2025, “ wellness tourism ” is expected to grow alongside sustainability-focused offerings.
In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. Study your competition.
With this in mind, what can restaurant operators expect from payments in 2025? In 2025, merchants will increasingly adopt SoftPOS solutions, which effectively turn smartphones into trusted payment terminals. These systems will complement existing payment terminal setups, enhancing flexibility and enabling ‘roaming’ sales.
In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.
17, 2025 Facebook Twitter LinkedIn Convenience-store pizza edged out chain pizza in a survey of consumer taste preferences. this year, according to the 2025 Convenience Store Trends Report released Tuesday by customer experience solutions and mystery shopping firm Intouch Insight. this year, according to new data from Intouch Insight.
Dynamic pricing is not new; for decades, the airline, fashion, and hospitality industries have all found that dynamic pricing — the incremental adjustments to prices to reflect inventory, demand, and supply — has helped companies cut waste and save money. All of this food waste — 35 percent of the U.S. A recent study from U.C.
As the fourth season approaches, premiering in June 2025 , one can't help but wonder: What if Carmy, like so many real-life restaurants today, had to decide between holding onto tradition or embracing technology to improve operations? Bridging Tradition and Technology Would Carmy’s team adapt to this kind of change?
13, 2025 Facebook Twitter LinkedIn Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. By Heather Lalley on Jun. Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes.
13, 2025 Facebook Twitter LinkedIn It was one of three DoorDash acquisitions announced this year. Both the SevenRooms and Symbiosys purchases are part of DoorDash’s transformation from a delivery company into an all-around technology supplier for restaurants. By Timothy Inklebarger and Joe Guszkowski on Jun. The pending deal for U.K.-based
The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. Honeygrow is the first company to try this technology with restaurants.
11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | And there will be more technology, including self-service ordering kiosks. O’Reilly added that he wants Ascent to become the technology leader in family dining. That means you can now get boba at Perkins.
12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Photo courtesy of Coco Robotics Here come the delivery robots. Sign up here.
Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. For instance, technology can help restaurants: Optimize operations. Many restaurants are leveraging technology to customize dining experiences, set themselves apart, attract customers, and maximize sales. Prioritize sustainability.
Technology is now playing a crucial role in helping quick-service restaurants streamline operations, optimize staff efficiency, and speed up service. In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025.
11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. By Heather Lalley on Jun. Photo: Shutterstock 7-Eleven is ready to do battle in the summer value wars. But the brand remains the toughest turnaround in the restaurant industry.
In 2025, guests are no longer just looking for a place to eatthey want a memorable, immersive experience that aligns with their personal tastes, values, and desires. Heres a look at the restaurant trends that will shape hotel and resort dining in 2025 and beyond.
Winnow Raises $20M to Fight Food Waste. The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. 63 million tons of food is wasted every year. ” Marc Zornes.
As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line. You don’t have to worry about paying for a tool where half the technology is irrelevant to your needs. What are the key restaurant POS features to look for in 2025?
Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., The merger of the two companies will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale.
17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. We have found that, by keeping it in each location, we’re able to have the freshest product possible, as well as being able to manage inventory levels and waste accordingly,” said Kern. By Lisa Jennings on Jun. Just drive-thru and pickup windows.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency. What is the best POS system for bars in 2025?
In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels. One of the most effective tools for achieving this is mobile inventory management.
13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. At Taco John’s, she will oversee restaurant operations, technology and training. By Restaurant Business Staff on Jun. Buyers appear eager to take on certain types of restaurant chains.
In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025. This way, you can reduce waste and identify where you can cut costs. By tracking and recording your food waste accurately, you will be able to reduce their instances.
As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Inventory Tracking : Monitor stock levels, reduce waste, and automate reordering. Top 5 POS Integrations for Restaurants in 2025 1. These tools simplify the process.
They’re looking for systems equipped with high-performing software and technology, as well as comprehensive support, to help improve quality, streamline operations, and reduce costs. Price volatility has continued into 2025, with the new floor for the C market now estimated at around US $4/lb. This means you can roast 20 kg in up to 4.5
Starbucks recently announced that it aims to have every customer either use their own personal mug or cup or borrow a reusable cup from their local Starbucks — by 2025. The company is testing a variety of programs to determine what will most effectively reduce waste while keeping customers satisfied.
Not surprisingly, QSRs are outpacing full-service restaurants with technology adoption. A recent Incisiv study found that QSRs expect 51 percent of tasks will be automated by 2025 while full-service restaurants expect only 27 percent of tasks to be automated by this time.
The operator can take advantage of the opportunity to reduce waste from too much stockholding and use less labour resources for a narrow menu. Less choice might be the obvious downside for customers but then focus can move to the quality of food being made and potentially deflect menu price increases. Small is beautiful.
In the fast-paced and ever-evolving restaurant industry, technology is more important than ever. Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability.
Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. Not only is it handling the growth but it is also implementing new technology so that we can remain flexible in our customer payment options.” The reports are awesome!
In the US alone, the consumption of specialty coffee has increased by 18% between 2020 and 2025 , indicating the rising interest in quality, traceable coffee. On the other hand, starting with a machine that’s too big means roastery operators may overestimate their orders, creating potential waste that eats into their costs.
The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. While the 2025 arabica harvest is advancing in key areas, experts told Reuters that lots of cherries have fallen to the ground in some places. Ethiopia’s estimates rise to 10.6
Today we’re looking at the newest and most controversial technology on the market: 3D food printing 3D food printing is no longer a futuristic concept—it’s becoming a practical innovation in modern restaurant kitchens. By using three-dimensional food printers (3DFP), technology may soon turn food prep into an automated activity.
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