Modern Restaurant Management

MARCH 18, 2025

2025 is as nuanced a year as brands have ever seen with consumers behaving and setting expectations in opposing ways. Thrifty Habits and Willingness to Splurge While price-consciousness is on the rise, with 74 percent of consumers opting for less expensive options, the willingness to splurge is far from gone.

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2025 Sustainability Social Media Customer Experience 322

Modern Restaurant Management

DECEMBER 30, 2024

In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers.

Customer Experience 519

Customer Experience Loyalty Program Dietary Restrictions 2025 519

Modern Restaurant Management

APRIL 8, 2025

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. This was only topped by grocery store increases at 79 percent.

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2025 Fast Casual Consumer Goods Seasonal Menu 417

Modern Restaurant Management

APRIL 11, 2025

Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices.

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

APRIL 14, 2025

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based

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Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

MAY 20, 2025

Successful chains like Chipotle and Shake Shack and high-growth brands like Cava are leaning into the fact that value isn’t just about price—it’s the perception of value, which includes portion size, quality, customization and convenience. 2025 is poised to be the year of FCRs.

Fast Casual 221

Fast Casual Casual 2025 Dietary Restrictions 221

ChowNow

FEBRUARY 13, 2025

Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. A higher-priced system that saves time and reduces errors might be more valuable than a cheaper, less effective alternative.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

Definition 282

Definition Loyalty Program 2025 Fine Dining 282

Modern Restaurant Management

MAY 12, 2025

This represents a larger increase than those increasing visits to fast-casual (14 percent) or full-service (11 percent) restaurants and is on par with those visiting QSRs more frequently (24 percent) ( RMS Q1 2025 Dining report ). Adding pressure, price perceptions remain high. That doesn't always mean lower prices.

Retail 354

Retail Marketing Fast Casual Customer Service 354

ChowNow

FEBRUARY 21, 2025

In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Easily increase your direct sales.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

EATER

APRIL 30, 2025

Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. We literally just raised prices by $1.

Serving 284

Serving 2025 Fine Dining Employee Relations 284

The Rail

MAY 30, 2025

Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Even the best location and design won't guarantee long-lasting success if your vision doesn't match what consumers are seeking in 2025. A strong brand will emotionally link your restaurant to its patrons in 2025.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

ChowNow

FEBRUARY 12, 2025

4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. What price points are they comfortable with? Heres how to make the most of it in 2025.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

NOVEMBER 14, 2024

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap.

Loyalty Program 251

Loyalty Program 2025 2024 Communication 251

ChowNow

FEBRUARY 28, 2025

Flash Deals : Surprise customers with last-minute offers like Half-price burgers tonight only! The post How to Attract More Guests to Your Restaurant in 2025 appeared first on ChowNow. When done correctly, it will instantly hook guests, turning them from curious browsers into paying customers. to drive spontaneous visits.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

FEBRUARY 17, 2025

We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. Through January 2025, the U.S. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019. .”

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

FEBRUARY 14, 2025

With this in mind, what can restaurant operators expect from payments in 2025? In 2025, merchants will increasingly adopt SoftPOS solutions, which effectively turn smartphones into trusted payment terminals. Integrated payment systems ensure consistency across channels, with no discrepancies in pricing, discounts, or loyalty rewards.

2025 275

2025 Sustainability Transportation Travel 275

Modern Restaurant Management

OCTOBER 30, 2024

. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservice at Circana, told Modern Restaurant Management (MRM) magazine. "We

Loyalty Program 251

Loyalty Program Consumer Goods Customer Experience 2025 251

Modern Restaurant Management

MAY 29, 2025

Best and New Uses of QR Codes In just the first three months of 2025, QR code scans reached 41.77 But just because you see them doesn’t mean they’re being leveraged to their full capabilities. Could you be getting more out of your QR codes? million – a 433 percent increase since 2021.

Menu 371

Menu Loyalty Program Download Customer Service 371

Modern Restaurant Management

FEBRUARY 17, 2025

We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. Through January 2025, the U.S. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019. .”

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

MAY 30, 2025

In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. percent from 2025 to 2033 and reach US$ 345.6 The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

SpotOn

MARCH 3, 2025

San Francisco , March 3, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, today unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses.

2025 110

2025 POS Point of Sale Small Business 110

SpotOn

APRIL 14, 2025

San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client wins, expanded advisory expertise and key product enhancements.

2025 110

2025 Innovation Fine Dining Equipment 110

EATER

FEBRUARY 27, 2024

Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. According to CNN, the move is a part of the chain’s $20 million investment in digital menu boards, which will allow it to tweak the price of a Biggie Bag or Frosty in real time. If so, you’re in luck!

Pricing 343

Pricing Food Loyalty Program Merchandise 343

SpotOn

MAY 21, 2025

At the 2025 National Restaurant Association Show , one thing became clear: restaurant tech is entering a new era. The pressure is real Bryan Solar (far right, white shirt) talks with restaurant operators at the 2025 NRA show Across the show floor, one theme came up again and again: efficiency. Menu pricing. They want results.

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2025 White Paper Demo Online Ordering 98

Modern Restaurant Management

MARCH 24, 2025

Value-driven dining and a growing interest in regional brands are two trends uncovered in Yelp's 2025 Fastest Growing Brand s report. Many of the restaurant brands on the list, like Dave’s Hot Chicken and Cava, are thriving by offering high-quality, and on-trend food at accessible prices.

2024 221

2024 2023 Customer Experience Pricing 221

EATER

SEPTEMBER 20, 2023

In the bread aisle, you see two loaves identically wrapped; both are perfectly edible, but one is a day older and costs half the price. This is a business practice called dynamic pricing, and it may be coming soon to a supermarket near you. The price is changing throughout the [time] horizon.” Which do you choose?

Waste 343

Waste Pricing Airlines Food 343

EATER

APRIL 7, 2025

Lille Allen/Eater While major egg producers have struggled with avian flu, smaller egg farmers have found new demand Last November, Mike Trent, the owner of Trent Family Farms in Cloverdale, Oregon, started to notice that egg prices were going to get crazy. People wanted eggs from me because I never raised the price of my eggs.

Pricing 218

Pricing 2025 Consumer Goods Retail 218

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. POS Systems: The All-in-One Solution for Restaurant Operations In 2025, POS technology is more advanced than ever before, offering all-in-one solutions that integrate various aspects of restaurant management.

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2025 POS Technology Operations 93

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 3, 2025

What are some restaurant design trends you are seeing for 2025? For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow. How does it dovetail with sustainability goals?

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

EATER

NOVEMBER 1, 2024

And if I do want the consistency of a corporate giant, I have more options there, too — Dunkin’ has expanded its footprint in my region in recent years, as have Dutch Bros and 7Brew, the latter two of which offer a more extensive menu of flavors at a similar price.

Customer Experience 326

Customer Experience 2003 Point of Sale 2006 326

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. In this guide, well compare the top bar POS systems, their features, pricing, and benefits to help you make the best choice for your establishment. Pricing starts at $9.99/month.

2025 78

2025 POS Bar Point of Sale 78

Modern Restaurant Management

JANUARY 2, 2025

Restaurant owners looking to purchase an existing license can face prices up to $1 million depending on demand. The Hidden Costs of a Full Liquor License and a Cost-Effective Solution Across the U.S., This financial burden is not unique to Florida.

License 472

License Loyalty Program Innovation Customer Service 472

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Goliath Consulting

JANUARY 7, 2025

The global livestock and poultry markets are set for significant shifts in 2025. Heres a detailed look at what lies ahead: Chicken Meat: A Bright Spot in Global Trade Global chicken meat exports are forecast to rise by 2% in 2025, reaching a record 13.8 million tons. million tons. However, exports are set to rise by 1%, reaching 10.4

2025 221

2025 Email Marketing Leadership Agriculture 221