Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report. Restaurants aim to attract more in-person diners.

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Definition Loyalty Program 2025 Fine Dining 283

Modern Restaurant Management

FEBRUARY 25, 2025

SOCi's 2024 Local Visibility Index (LVI) reveals that the U.S. Search profiles as well as review sites also offer traditional recommendations in the form of written reviews, which have a strong influence on restaurant consumers. Viral videos and influencer recommendations can drive significant foot traffic.

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SEO Social Media Customer Experience Customer Service 326

Modern Restaurant Management

FEBRUARY 24, 2025

Revenue growth in 2024 was largely driven by menu price adjustments. Although concerns about customer sensitivity influenced pricing decisions, only 9 percent of restaurants did not change prices in 2024, down 19 percent from 2023, indicating a stronger shift towards strategic price increases. Labor costs continue to rise.

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Modern Restaurant Management

NOVEMBER 25, 2024

In a similar “perception-versus-reality” scenario, 74 percent of our latest consumer survey respondents believed they were paying more for restaurant food — despite a slowdown in price increases in 2024. Different occasions (a quick office lunch vs. a sit-down family dinner) influence willingness to pay.

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Pricing Food Point of Sale Airlines 447

Modern Restaurant Management

JANUARY 3, 2024

I want to highlight trends in restaurant promotion for 2024. It is crucial to create a customer journey map and understand through which channels a guest can potentially learn about your restaurant, how they make a decision to visit the establishment, and what factors influence this. They seem like anchors for the new year.

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2024 Social Media Customer Experience Events 522

Modern Restaurant Management

MARCH 18, 2024

The influence of chefs continues to expand whether it is championing a cause or investigating the provenance of a unique ingredient. The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry.

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2024 Food Truck Fast Casual Allergens 476

Modern Restaurant Management

DECEMBER 17, 2024

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JUNE 28, 2024

The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys. Customers were chosen at random and contacted via email between April 2023 and March 2024 for the restaurant industries and between November 2023 and March 2024 for food delivery. between January and May 2024. Social activities (e.g.,

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2024 Mobile Ordering White Paper Food Order 296

Modern Restaurant Management

FEBRUARY 5, 2025

11, 2024, comparing it to the average Sunday in 2024 and found that: Wings win MVP with an 87 percent increase in sales The average price of wings ordered increased 18 percent. The average ticket size in Las Vegas (2024 host city) was up 26 percent as visitors splurged. Toast analyzed data from restaurants on Sunday, Feb.

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2024 Food Order Delivery Sports 309

Modern Restaurant Management

MAY 9, 2025

As of 2024, Paris alone boasts approximately 18,000 bistros, making up 10 percent of France’s restaurant scene. This article explores their charm, global influence, and the key elements that fuel their success. This influence stems from a philosophy that prioritizes quality over extravagance.

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Fine Dining Influencer Dine-in Innovation 221

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Design an inviting ambiance The ambiance of your space can significantly influence how customers feel and their overall impression of your establishment.

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Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

MARCH 24, 2025

To identify the Fastest Growing Brands, the data science team ranked brands using a blended metric including net new business openings, consumer interest, and searches on Yelp in 2024 compared to 2023. For this report, we measured consumer interest in 2024 compared to 2023. Brands like BB.Q

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2024 2023 Customer Experience Pricing 221

Modern Restaurant Management

APRIL 14, 2025

61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. Guests are significantly pulling back their discretionary spending, which is directly influencing when, how, and what they choose to order at quick-service and fast-casual restaurants.

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Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

FEBRUARY 13, 2025

percent in 2024. Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This Recent diner data from OpenTable shows that in the US,Valentine's Day reservations are trending higher than 2024, up double digits YoY.

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2024 Fine Dining Book Reservations 221

Modern Restaurant Management

MAY 28, 2025

SOCi revealed this fragmentation in 2024 with the rise of search on social media platforms, and Gen Z in particular choosing Instagram and TikTok over Google when conducting local searches. What factors influenced these results? ” This shift has been building over the last few years. ” Modern Restaurant Management (MRM).

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Social Media Marketing SEO 2025 251

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

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2024 2023 Food Order 2013 476

EATER

SEPTEMBER 9, 2024

She traces Nahid Joon’s family history while also providing details of her many travels, from Nice to London to Dubai, that influenced the way she cooked. According to Dolly, Rachel is her favorite cook, and her dishes are deeply influenced by the duo’s upbringing.

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2024 Book Influencer Take-out 352

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

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Fast Casual Food Point of Sale Mobile Ordering 252

Modern Restaurant Management

APRIL 30, 2025

.” The report, “Emerging Trends: Daypart Disruptions Impacting Consumer Behavior,” reveals t evolving dynamics of daily eating patterns, the rise of snack foods in traditional meals, and the influence of life stages and workplace changes on consumer habits. an increase of 5 points in 2024 compared to 2020.

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2024 2010 Mobile Ordering 2023 251

Modern Restaurant Management

DECEMBER 20, 2024

In 2024, we have seen top 40 pop/rap artists like Beyonce and Post Malone publish their first country albums, showing country music is growing and bringing listeners and artists in from across genres. It can influence customers to keep a steady flow in and out of the restaurant, along with drawing sidewalk traffic into the energetic setting.

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License Operations Fine Dining Customer Service 221

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

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Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 7, 2024

The Gen Z Influence This tasteful group of about 70 million Americans craves authenticity in every bite, from organic street foods to diverse global cuisines. Gen Z is arguably the most diverse American generation to date, both ethnically and culturally, which deeply influences their expectations for dining.

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Social Media Customer Experience Influencer Dine-in 495

Modern Restaurant Management

JANUARY 18, 2024

As we look forward to 2024, we see emerging patterns that are set to redefine cocktail culture, sparking creativity, and tantalizing our taste buds in unexpected ways. Included in this exploration, you will find an exclusive recipe that embodies these 2024 cocktail trends.

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2024 Compost Sustainability Presentation 277

Modern Restaurant Management

DECEMBER 12, 2023

It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. In this article, I will share my perspective on the current state of automation and why I believe it is poised for significant growth in 2024.

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Customer Service Customer Experience Social Media Innovation 509

Modern Restaurant Management

MAY 10, 2024

With 22 percent of Gen Zers having at least one immigrant parent and the unlimited access they have to the world through social media, this generation has grown up with more exposure to dynamic cultures; and that global perspective has influenced everything from fashion to food.

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Social Media 2024 Seasonal Menu 2023 451

Restaurant Business

MARCH 10, 2025

This trend is known as Precision Wellness, identified by Innova as one of the top influencing trends in 2025. New innovations and a stable price likely contributed to ice teas recent jump from the seventh to the third most popular beverage , according to Bev50 2024 survey.

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Beverage 2001 Innovation 2025 205

EATER

DECEMBER 20, 2024

A Spanish restaurant selling pan dulce, its like a symbol of the fusion that took place here, and that mix of Spanish and Italian influences that became the cuisine of Argentina, where you cant really discern where Italy stops and where Spain starts, Caparrs says. Plaza Mayor Lines form outside Plaza Mayor in an undated photo.

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Point of Sale Merchandise Pricing Seasonal Menu 272

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

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Online Ordering Ordering Hiring 2024 391

EATER

SEPTEMBER 18, 2024

But two weeks later, in Kansas City, I ate dinner while an influencer a table over had his phone stand and ring light set up for the entire meal, shining across the dining room. If I have any power as a food writer to influence behavior, then I’ll use it now: Put your lights away and let us eat in peace. I cannot abide by this.

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Social Media Influencer Document 2024 345

EATER

MAY 15, 2025

It took less than two weeks in December 2024 for some of Syrian President Bashar al-Assads opponents to bring down the Baathist government and remove the Assad family from over 50 years of power. Approximately 5.5 million Syrians fled to the five neighboring countries, including nearly 4 million to Turkey by 2022, according to the U.N.

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Government 2024 Customer Experience Food Order 208

Modern Restaurant Management

DECEMBER 18, 2024

L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. As of 2024, over half of U.S. Artificial intelligence (AI) will continue to shape the industry, influencing every aspect of restaurant operations.

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2025 Loyalty Program Social Media Fast Casual 419

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Collaborate with influencers Collaborating with influencers and food bloggers can significantly boost your restaurant's visibility and attract new customers. times more impactful than influencer content.

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Book Marketing Email Marketing Social Media 195

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Travel around and youll be rewarded.

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Hotels Seasonal Menu Back of House Small Business 263

Modern Restaurant Management

APRIL 24, 2024

“People read reviews, are influenced by reviews, and are very influenced by negative reviews,” George Swetlitz, co-founder of RightResponse AI, told Modern Restaurant Management magazine. Reviews impact the number of diners available to your restaurant. Roughly 30 percent of restaurants have a rating below 4.0,

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Dine-in Influencer Customer Service Information 447

EATER

MAY 27, 2025

The travel venture, which officially launched in late 2024, is run by Elizabeth Minchilli, a longtime journalist-turned-food guide-turned TikTok star , and her daughters Emma and Sophie, the latter of whom is also a tour guide, author, and travel creator. Nguyn found that Trova Trip, which is based in the U.S.,

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Food Travel Social Media 2023 231

EATER

MAY 9, 2025

In September 2024, it shifted to tiramisu, aiming to create a destination-worthy concept and incorporate Chinese flavors into Italian tradition. Everything served at Paul Chuanchaisits Los Angeles supper club DAG has some sort of Thai influence, he explains. With tiramisu, you dont have to educate your customer, says owner Echo Wu.

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Definition Social Media Transportation 2024 245

Perfect Daily Grind

JUNE 15, 2025

Global shipping costs surged in the first half of 2024 , driven by unforeseen disruptions in major maritime routes, including the Red Sea and the Suez Canal. But while the power of influencer marketing is undeniable, it still requires a strategic approach. “This is especially true of coffee businesses operating in the B2B space.”

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Marketing Email Marketing Social Media SEO 143