Modern Restaurant Management

FEBRUARY 16, 2024

Shaw sat down with Morten Larsen, CEO & Founder of EcoloxTech to discuss the use of Hypochlorous acid (HOCl) in restaurants and food service. As we’ve seen, food safety incidents can seriously harm customers – and can cause tremendous financial, legal, and reputational damage to restaurants and other food businesses.

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Food Safety Equipment Food Supply Tourism 183

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

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2024 2023 Food Order 2013 156

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Perfect Daily Grind

MAY 21, 2023

It’s hard to ignore the impact that demand for more sustainable coffee is having on the wider industry. Much of the focus on sustainability is with coffee production and export. One of the most prominent is investing in more energy-efficient and sustainable equipment – such as carbon-neutral espresso machines.

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Sustainability Equipment Supplies 2050 127

Perfect Daily Grind

MARCH 24, 2023

Mon, 20 Mar PRF El Salvador announces winners of 2023 Salvadoran Barista Championship, Salvadoran Brewers Cup, Toddy Cold Brew Coffee Championship, and Global Roasting Contest. The winners of the 2023 Toddy Cold Brew Coffee Championship were Juan Aristizabal from Colombia and Julia Dziadevych from Hungary. Norway’s US $1.3

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2023 Webinar Beverage Café 140

Modern Restaurant Management

MAY 9, 2023

From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive.

Mobile Ordering 165

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 165

Modern Restaurant Management

JUNE 26, 2023

For example, Black Box Intelligence reports a decrease in restaurants’ year-over-year same-store sales and traffic growth for three consecutive months (through April 2023). Moreover, restaurants are challenged to expand sales when staffing shortages make it harder to pay close attention to their customers.

Equipment 106

Equipment Kitchen Safety Customer Service Food Safety 106

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. A total of 63 competitors from six different US Coffee Championships will proceed to the 2023 National US Coffee Championships, which will be held from 21 to 23 April. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023.

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2023 Seminar Certification Food Supply 121

Perfect Daily Grind

MARCH 17, 2023

Mon, 13 Mar Specialty Coffee Association announces 2023 Sustainability Awards finalists. The award scheme recognises excellence in sustainability in the coffee industry across three categories: Individual, Business Model, and Project. German customers will no longer have to pay extra for almond, coconut, soy, and oat milks.

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2023 Workshop 2022 Café 126

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. An added benefit: restaurants can also capture and analyze valuable customer data. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

MAY 26, 2023

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 Doing so breeds the kind of loyalty that can sustain consumer relationships for a lifetime. Below, Martha Marchesi, CEO of JK Design —a full-service creative agency with a powerhouse roster that includes Tiffany & Co.,

Hospitality 98

Hospitality Social Media Customer Service Email Marketing 98

Perfect Daily Grind

NOVEMBER 14, 2022

Earlier this year, we announced that Producer & Roaster Forum (PRF) will return to El Salvador in 2023. PRF El Salvador will be held at the Salamanca Exhibition Centre in San Salvador on 16 and 17 March 2023. These range from sustainability and innovation in the coffee sector to gender equity, emerging market trends, and more.

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Workshop 2023 Events Certification 127

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

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Fast Casual Front of House Fine Dining Mobile Ordering 122

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Click here for the first part.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Perfect Daily Grind

JUNE 24, 2022

The Specialty Coffee Business Sentiment Survey aims to collect research on how roasters, traders, producers, coffee shop owners, and equipment manufacturers perceive their individual business prospects and the challenges they may be facing. Customers who drank caffeinated coffee also purchased some 30% more items than those who didn’t.

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2022 2025 Events Café 135

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 162

Technology Front of House Online Ordering Back of House 162

Modern Restaurant Management

MAY 5, 2021

That means refrigerators, freezers, ice machines, chilled service areas, and other electric-operated food storage or displays, can be protected during a power outage caused by the grid. It drops to 22 percent in 2023 and after that, it drops to 10 percent. Community Relations.

Food Supply 230

Food Supply Employee Relations Waste Leadership 230

The Rail

APRIL 4, 2023

In 2023, the projected spending for social platform advertising for restaurants is over twenty-eight billion dollars. alone, part of the equation is knowing where your customers spend their time. And you can increase your odds of conversion by leveraging skilled commercial video production services to ensure top-quality.

Social Media 105

Social Media Front of House Advertising 2022 105

Perfect Daily Grind

APRIL 29, 2022

The US division of the Italian coffee equipment manufacturer debuted at the Specialty Expo in Boston. The Dalla Corte USA range includes the Mina, Evo2, and Zero Barista espresso machines, as well as grinders and other coffee equipment. The auction raises money for cervical cancer screening services in coffee-producing communities.

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2022 Point of Sale 2021 Café 124

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Here are some of their insights. – Christine Barone, President, Dutch Bros.

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2023 Front of House Customer Experience Customer Service 114

Perfect Daily Grind

MAY 20, 2022

Bellwether Coffee releases 2021 sustainability report. The virtual forum will be held on 12 July from 8:00 to 11:00 EST. The in-person event will take place in Kigali, Rwanda from 12 to 13 February 2023. A customer at the Florence location called the police after claiming that the price was not displayed on the menu.

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2022 Events Recycling Café 129

Modern Restaurant Management

JANUARY 15, 2020

Given the traffic challenges facing the industry, stronger and sustained long-term sales growth is really not an option,” said Fernandez. The attention to quality and service seems to resonate well with fine dining corporate and personal diners given the positive same-store sales growth achieved by this segment over the last 3 years.

2020 92

2020 Point of Sale Online Ordering Consumer Goods 92

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 For customers, they are a given. percent at hotels.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. . "Restaurants quick service restaurants to offer a plant-based burger patty. " Mainstream Plant Based. .

Seasonal Menu 105

Seasonal Menu Fast Casual Consumer Goods 2020 105

The Restaurant Times

JANUARY 25, 2023

Most Popular Cloud Kitchen Concepts in 2023 We have listed down 7 of the most popular cloud kitchen concepts worldwide that can inspire your next business initiative. Their services include kitchen space, equipment, staffing, marketing, and delivery support.

Food Truck 52

Food Truck Customer Service Equipment Online Ordering 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent with self-service kiosks coming in at 18.5 State of the Industry.

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2020 Mobile Ordering Online Ordering Merchandise 126

EATER

AUGUST 22, 2022

Regan describes the swampy work of stabbing at things in the dark, equipped with a headlamp and flashlight to stun the frogs in the tall grasses: “Indiana bullfrogs taste as if a crab and a chicken had a baby: juicy, sticky, fleshy. Fried frog legs become a metaphor for the bridge between Regan’s fine dining credentials and her Midwest brand.

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Fine Dining 2012 Reference Social Media 100

Modern Restaurant Management

FEBRUARY 1, 2021

Sentiment for restaurant service and food improved significantly in December compared to a year ago. For service, net sentiment was the third highest in 2020, only behind September and November which saw the best scores of all for the year. Value also had the lowest sentiment for full-service. Restaurant guests in Tampa-St.

2021 117

2021 Point of Sale Guest Recovery Travel 117

Modern Restaurant Management

JANUARY 10, 2024

The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants.

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Hospitality Operations Dietary Restrictions 2023 184

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Since we’ve made new banner alerts available, more than 224,000 businesses have written personalized messages to their customers.

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Guest Recovery Food Safety Loyalty Program Point of Sale 103