Modern Restaurant Management

APRIL 11, 2025

Additionally, the growth in loyalty program engagement, with diners engaging weekly or more often, up from 34 percent in 2023 to 47 percent now, also signals an opportunity for operators to deepen relationships with diners through rewards, incentives, and technology (58 percent of diners are receptive).

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

JANUARY 29, 2025

This dynamic has caused egg prices to surge over 38% from fall 2023 to fall 2024, with projections indicating continued volatility throughout 2025. Enhance Transparency and Communication Consumer trust is vital, especially during periods of price instability.

Supplies 373

Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MARCH 1, 2023

So, which back of office trends should restaurant ownership and management be concerned with heading into 2023? Here are some back of office trends to watch for in 2023. Keep an eye on this trend, as it may have a direct impact on how your employees are compensated in 2023 and beyond.

Front of House 428

Front of House BOH Back of House 2023 428

Modern Restaurant Management

APRIL 4, 2023

The latest WFM technology innovations also include modern compliance and communication tools. These tools give employees a place to collaborate, communicate, and connect with peers without the compliance risks associated with off-clock access, or the costs often associated with providing employer-hosted email addresses.

2023 419

2023 Customer Experience Restaurant Law Communication 419

7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. The survey also showed 75 percent of respondents expected their labor costs to increase in 2023.

2024 506

2024 2023 Back of House 2022 506

EATER

OCTOBER 21, 2024

Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. In the app, we calculate your resource savings as an individual consumer, and then we share that with our community as encouragement,” says PLNT Burger co-founder Jonah Goldman. without interruptions. We had been at $2.50

Sustainability 328

Sustainability Sourcing Consumer Goods Seasonal Menu 328

Modern Restaurant Management

JANUARY 10, 2024

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

SEPTEMBER 13, 2023

Fueled by this backdrop, Toast's Market Insights team sought to better understand restaurant employees' perspectives—from bright spots to challenges faced—by conducting a survey in February and March 2023 of more than 1,000 US restaurant workers. So, what did we find?

Management 476

Management Management Coaching Front of House 476

Modern Restaurant Management

JULY 31, 2024

in June 2023 to $9.68 in June 2023 to $6.00 Communication is key, and your seasonal offerings provide an excellent opportunity to engage with your clientele. ." When it comes to pricing, the team at Margin Edge reports that operators and consumers should prepare to spend a bit more on items made with pumpkin puree.

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

Modern Restaurant Management

JULY 9, 2024

percent compared to May 2023, potentially due to changing eating patterns and budget concerns, as well as the competition with winning promotions the previous year. Measure More Than Sales Significant changes in consumer behavior started well before the pandemic and have only persisted post-2020. For example, breakfast traffic is down 5.6

Point of Sale 474

Point of Sale 2024 Consumer Goods Pricing 474

Modern Restaurant Management

MARCH 11, 2025

Department of Labor , the leisure and hospitality sector is set to add nearly 800,000 new jobs between 2023 and 2033—about 1 in 8 of all new jobs during this period. During COVID staff had to keep their distance from one another while still communicating properly to serve the clientele.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 30, 2023

Even as QSR employment needs grow (over five million fast-food positions in the US as of 2023) , this important pool of workers is shrinking. It’s not just about the money: A job can also be an education for teens, where they learn responsibility, communication, and how to advocate for themselves.

2000 493

2000 Food Supply Hiring Technology 493

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. They streamline communication and free up staff while reducing wait time for customers. You have a direct line of communication with your customers, engaging them in real-time with that personal touch that AI alone can’t quite match.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

MARCH 5, 2024

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

Training 419

Training Food Safety Employee Relations Insurance 419

EATER

MARCH 20, 2025

It may appear as a mere list of a restaurants offerings, but after setting a mood with the decor and a welcome greeting, a menu is the first time the restaurant kitchen communicates directly with the diner. A menu is both a statement and an invitation. When did we become allergic to the word appetizers?

Food Order 287

Food Order Casual Menu 2023 287

Modern Restaurant Management

MAY 5, 2021

It drops to 22 percent in 2023 and after that, it drops to 10 percent. Community Relations. Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers. Solar power gives you another meaningful way to establish and strengthen your impact on the community.

Food Supply 579

Food Supply Employee Relations Waste Leadership 579

EATER

JUNE 2, 2023

At least two judges have quit over how the Hontzas situation was or was not communicated to them. Eater is partnering with the James Beard Foundation to livestream the awards in 2023. The whole thing is just messy. Disclosure: Some Vox Media staff members are part of the voting body for the James Beard Awards.

2023 246

2023 Audits Social Media 2015 246

Modern Restaurant Management

OCTOBER 9, 2023

This has included a significant amount of wellness checks — more in the first six months of 2023 than in the last decade. Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions.

Employee Relations 492

Employee Relations Workshop Education Insurance 492

Modern Restaurant Management

JULY 16, 2024

" For example, Lynch said, many restaurants jumped into “gamification” during 2023 by launching Badges. This allows communication and rewards to be based on customers individual purchases / past behaviors and drive engagement through personalization. welcome reward, birthday reward, segmentation).

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

MAY 20, 2022

In addition to the promotion, internally, we have tasked our corporate team to find efficiencies in their various roles and tasks because we’re growing like crazy and plan to be at 200 open shops by the end of 2023." "We all wear a lot of hats, move fast, and value people who take initiative.

Email Marketing 473

Email Marketing Loyalty Program Point of Sale Download 473

EATER

MAY 16, 2025

Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and in 2024, was named a USA Today Restaurant of the Year.

Tourism 208

Tourism 2024 Small Business 2025 208

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 We also created signage that communicated clearly how to queue and pick up orders, whether they were made via mobile phone or in person. Customer expectations are level set by their most advanced in-store and digital experiences. percent higher than in March 2022.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. By taking the time to communicate with your staff before the big game, you can ensure that everyone is on the same page and ready to provide your customers with the best possible experience. But behind it all, what matters most is HOW you attract clients.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

SEPTEMBER 25, 2024

In 2023, the turnover rate in the industry soared to 72 percent. This requires an understanding of your employees’ needs, open communication and a meaningful investment in employee initiatives. It's no secret that finding and retaining good workers is one of the biggest challenges for QSR restaurants.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. If a restaurant decides to adopt dynamic pricing tech, it should train staff on how to communicate this change to customers and explain how it works. They do love specials and happy hours already.

Pricing 497

Pricing Consumer Goods Customer Experience Food Order 497

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Trust among your team and stronger communication makes your restaurant work better, too. “.I've

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

JANUARY 8, 2024

Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Sling

JULY 6, 2023

The right employee communication app can mean the difference between a streamlined, straightforward workflow and a chaotic, confusing workflow, especially in the restaurant industry. In this article, we discuss the top employee communication apps so you can find a solution that works well for your entire team.

Communication 78

Communication 2023 Document Sourcing 78

Perfect Daily Grind

MARCH 31, 2023

Mon, 27 Mar International Women’s Coffee Alliance’s current Executive Director to leave organisation in May 2023. Ethiopian coffee authorities to host two lectures on market access and genetic diversity at 2023 Specialty Expo in Portland, Oregon. Specialty Coffee Association announces 2023 Sustainability Award winners.

2023 194

2023 Sustainability Education Agriculture 194

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

2023 183

2023 Webinar 2030 Workshop 183

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. By 2023, after Fly By Jing had grown, solidifying its supply chain and hiring more employees, Gao had decided she was ready for Walmart.

Retail 308

Retail Point of Sale Food Supply 2023 308

Perfect Daily Grind

MARCH 3, 2023

GoFundBean launches 2023 Bean for Bean mentorship programme. Successful applicants will receive updates on 13 March 2023. The sessions will be held on 14 & 15 June 2023 and 11 & 12 November 2023, respectively. Submininal to launch NanoFoamer Pro on Kickstarter on 7 March 2023.

2023 167

2023 Certification 2022 Events 167

Modern Restaurant Management

AUGUST 9, 2024

Bhalla has more than 17 years of experience in content and communications, predominantly within the B2B sector. According to Creditsafe data , In September 2023, Buca’s DBT was 19. But then its DBT spiked to 31 in October 2023 and continued to rise over the next three months until it reached 43 in January 2024.

2024 251

2024 Cash Management 2023 Magazine 251