The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

DECEMBER 20, 2022

Inflation has hidden the dramatic decreases in guest traffic and we anticipate this becoming a bigger issue with investors in 2023." These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings. Here are some of their insights. " – Robin Gagnon, We Sell Restaurants.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Get Beyond

OCTOBER 24, 2023

It’s a massive day for making sales. This year, Small Business Saturday falls on November 25, 2023. Eye up your inventory You can’t beat all your sales goals if you don’t have the inventory ready. Look at your books and track sales for the past few months or up to a year if you have it.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

7 Shifts

OCTOBER 20, 2022

It's a constant conversation in the restaurant industry. But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

MAY 20, 2022

In addition to receiving double rewards points for a year to earn free food faster, the 8,300 Club will receive special perks like exclusive contests, invitations to new product tastings, and other special surprises throughout the year. "We The brand turned this honest mistake into a new marketing campaign: the 8,300 Club.

Email Marketing 189

Email Marketing Loyalty Program Point of Sale Download 189

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. However, normality is not the same as stability.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

MAY 26, 2023

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 One great way to exhibit empathy in brand messaging is by addressing common and specific customer pain points like that related to productivity, financial, processes and support.

Hospitality 100

Hospitality Social Media Customer Service Email Marketing 100

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. This new point of friction will turn as many as 42 percent of your customers away. The survey of more than 900 U.S. The survey of more than 900 U.S. Can I hold out for a few hours for a discount?

Pricing 198

Pricing Consumer Goods Customer Experience Food Order 198

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Focus POS

OCTOBER 18, 2021

According to data provided by OpenTable , 62% of customers prefer delivery, a 10% rise from the pre-pandemic rates, and this upward trend is expected to continue through 2023. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic. The Value of Loyalty Program Data.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Aaron Allen & Associates

AUGUST 22, 2022

TAM Applications: The Example of POS Companies Another recent example can be found looking at restaurant point-of-sale (POS) companies. Nearly every POS company has called us at some point (their investors too). Some have decided to differentiate with new combinations and channel communication strategies.

Marketing 59

Marketing Point of Sale POS Customer Service 59

EATER

NOVEMBER 29, 2023

Sharwani, who is Pakistani American, launched Paro in early 2023 as a line of nutritious and time-saving boxed meal kits inspired by Pakistani comfort foods. Meaning “to temper,” it is an essential final step in making dal where garlic, chile, and spices are bloomed in hot ghee or oil. It’s a costly endeavor, with no guarantee of success.

Food 96

Food Consumer Goods Education Point of Sale 96

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Perfect Daily Grind

JANUARY 23, 2023

A breakdown of competitor costs The 2023 World Barista Championship Official Rules and Regulations state that: “ Licensed Competition Bodies are required to pay their Competition Body Champion’s reasonable travel and accommodations expenses to, from, and for the duration of the WBC. Coaching and training Wilford Lamastus Jr.

Coaching 133

Coaching Equipment Travel Training 133

EATER

MAY 7, 2024

When she appears, standing in front of a well-designed kitchen set wearing an actual f **g apron, I can barely speak. But as I try to remember how to form sentences again, I look up and notice that the closet doors behind my desk are ajar, and perched right on the shelf just above my head are two stacks of my husband’s sorta-neatly folded underwear.

Social Media 74

Social Media Magazine Point of Sale 2007 74

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

Perfect Daily Grind

MARCH 3, 2023

GoFundBean launches 2023 Bean for Bean mentorship programme. Successful applicants will receive updates on 13 March 2023. The sessions will be held on 14 & 15 June 2023 and 11 & 12 November 2023, respectively. Dutch Bros raises more than US $900,000 through annual fundraiser. billion over the next 15 years.

2023 126

2023 Certification 2022 Events 126

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. They streamline communication and free up staff while reducing wait time for customers. This might include correlation of social media posts, to reviews, to point of sale metrics. The numbers are growing among restaurants, too.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Apicbase

MARCH 17, 2023

The European foodservice industry is at a tipping point. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

EATER

MARCH 1, 2021

It’s a trend I’ve observed as both a consumer and a member of what I would call the fermentation community, a loose collective of fermentation enthusiasts and experts, mainly from the West, who celebrate and teach fermentation, as well as those who research fermented foods and sell fermented products.

Food 132

Food Social Media Workshop Point of Sale 132

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. But tipping did not take off immediately in the U.S.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Clover - Restaurants

MAY 10, 2024

A June 2023 study by PYMNTS found 62% of restaurant consumers use Google to search for restaurants, making it the top online source where people find dining information. from 2022 to 2023. Your restaurant’s online presence is key. 57% of consumers looked at restaurant reviews. 57% of consumers looked at restaurant reviews.

Marketing 52

Marketing Email Marketing Social Media POS 52

7 Shifts

DECEMBER 21, 2022

And we're proud to say we've addressed those pain points with the 2022 release of Automated Tip Pooling ! All-new messaging and communication. When it comes to engaging a Gen Z and Millennial workforce— which made up 75% of the restaurant workforce as of 2020 —digital communication is critical. New Features in 7shifts.

2022 195

2022 Certification Document Point of Sale 195

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. ” Ike's Loves Bangin' Buns.

Franchise 188

Franchise Franchising Food Fast Casual 188

Sling

MARCH 23, 2023

With a cloud-based system, employees can access the schedule, indicate availability, and communicate with you and their coworkers anywhere, anytime. 9) Convenient communication Communicating with all of your employees — whether it’s about the schedule or some other issue — can be a daunting task in itself.

Small Business 78

Small Business Restaurant Law Document Communication 78

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

EATER

SEPTEMBER 20, 2023

Sanders says this isn’t to be confused with simple last-minute clearance sales. The results point to the fact that stopping waste at the source is more effective — environmentally and economically. Picture yourself grocery shopping. In the produce section, you see two baskets of avocados. Which do you choose? A recent study from U.C.

Waste 121

Waste Pricing Airlines Food 121

Mad Mobile

MARCH 8, 2024

In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience. Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40