Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Stay Connected.

Mobile Ordering 186

Mobile Ordering Front of House Back of House Consumer Goods 186

Goliath Consulting

FEBRUARY 8, 2022

Restaurant owners displayed the code outside of their stores and customers had to scan it through their phones, which then redirects them to the restaurant’s ordering platform. For example, restaurant owners display these codes on a table for their customers and call it a “digital menu.”. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

Modern Restaurant Management

MAY 9, 2022

Based on our most recent QSR sales and traffic data , we can tell from decreases in traffic and basket size that we’re at an inflationary tipping point. In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year.

2022 185

2022 Loyalty Program Point of Sale 2021 185

EATER

APRIL 2, 2024

Not the customers, who feel gouged by an avalanche of fees. After all, some people, especially those with disabilities, rely on such services — but then, it is difficult work, and everyone ought to tip well. No one is happy about the delivery apps. Not restaurants, who feel gut-punched by the commission apps take from them.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. Making data-driven decisions will provide valuable insights to ensure profitability regardless of changing customer preferences.

POS 213

POS Food Supply Mobile Ordering Point of Sale 213

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 185

Online Ordering Point of Sale Management Management 185

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. We predict that 2022 will bring not only more shortages, but also more walkouts.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. 2022, then, is shaping up as a really interesting year. 2022, then, is shaping up as a really interesting year. Given this backdrop, there are a number of key trends that we are looking at as we move into 2022. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Consumers crave convenience.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Perfect Daily Grind

JUNE 24, 2022

Coffee Roasters Guild announces Diedrich Roasters Scholarship programme for 2022 CRG Retreat. From each sale of the Colombian coffee, £1 (US $1.23) will be donated to Stonewall. Customers who drank caffeinated coffee also purchased some 30% more items than those who didn’t. Applications are open until 1 July.

2022 135

2022 2025 Events Café 135

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Fifth place goes to guacamole.

2024 193

2024 Loyalty Program Food Order 2030 193

Modern Restaurant Management

APRIL 5, 2022

These challenges include the increase in costs of operations, labor shortages and unpredictable shifts in customer bases. According to The Wall Street Journal, food prices are estimated to rise on average five percent in the first half of 2022, while other sources point to a seven-percent increase by the end of the year.

Restaurant Law 193

Restaurant Law Government Outdoor 2022 193

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 It’s clear, however, that price increases are causing many customers to think twice about spending their hard-earned dollars at restaurants.

Loyalty Program 209

Loyalty Program Pricing Menu Mobile Ordering 209

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. Restaurant industry trends 2022. Here’s our restaurant forecast for 2022. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

The Restaurant Times

MARCH 1, 2022

Brimming with resolutions, your customers will now be back with renewed vigour to your establishments. If you’re looking to run your restaurant operations in 2022 efficiently, we have created a comprehensive list of 5 tips to improve your restaurant operations. . Train Your Employees For A Top-Notch Customer Service.

2022 52

2022 Operations Social Media Cash Management 52

Restaurant365

FEBRUARY 15, 2022

If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service. How to forecast restaurant sales. How many bodies do you need for $500?

2022 78

2022 Point of Sale Inventory Events 78

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Here is your 2022 guide for a successful Restaurant Week. Take Advantage of Technology. Go Digital.

Loyalty Program 193

Loyalty Program Online Ordering Social Media Mobile Ordering 193

Modern Restaurant Management

APRIL 1, 2022

The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. It’s a restaurant operator’s worst nightmare. What Is Ransomware?

Operations 240

Operations Point of Sale POS Small Business 240

Black Box Intelligence

DECEMBER 16, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. However, when looking more granularly at the data, same-store sales growth was -3.4% percentage point drop. year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Black Box Intelligence

FEBRUARY 24, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. On the surface, 2023 started off extremely well for restaurants, with sales and traffic growth experiencing a remarkable improvement compared with previous months. As a result of these easy comparisons, same-store sales jumped to +14.2%

Point of Sale 85

Point of Sale Fine Dining Fast Casual Social Media 85

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. This specific service is ideal for restaurant owners during unpredictable times because it allows them to plan ahead in terms of ingredients and kit quantities well in advance. The Rise of Meal Kits.

Point of Sale 199

Point of Sale Mobile Ordering Customer Service Social Media 199

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. and rose 7.2%

Food 76

Food Loyalty Program 2023 2022 76

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. This spells good news for the catering industry as there’s a steady demand for their services as the year ends. If a customer cancels, your system can automatically update and adjust the inventory amount.

Catering 52

Catering 2022 Pricing Food Supply 52

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. How did the restaurant industry perform in August 2022? High Prices, Large Check Growth Fuels Increase in Sales Despite Declines in Traffic .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 185

2024 2023 Food Order 2013 185

The Restaurant Times

FEBRUARY 19, 2022

Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue. Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Customer Loyalty . Source: Hellenic Hotels.

POS 52

POS 2022 Loyalty Program Point of Sale 52

Modern Restaurant Management

AUGUST 31, 2022

As of April 2022, restaurants were still down 794,000 jobs – or 6.4 Inflation is also causing direct strain on the economy, impacting all decisions made in restaurants: choice of menu items, cost vs profit of each menu item, service hours, number of employees per shift, etc. percent pre-pandemic employment levels.

Restaurant Law 204

Restaurant Law Fine Dining Point of Sale Customer Service 204

Modern Restaurant Management

JUNE 21, 2022

Yet, as such businesses move their sales, ordering, operations, and bookings online, the rates of fraud have only increased. billion in 2022, per figures published on Eatance. A process first required for financial services, it has expanded outside that sector to help those running food and beverage businesses of any scale.

Beverage 208

Beverage Food Point of Sale Online Ordering 208

Black Box Intelligence

MARCH 29, 2022

As you forge ahead into 2022, making sure that you are tracking the right restaurant KPIs in order to set you up for deploying the most strategic and achievable restaurant goals. What to Track: As a baseline metric, CFOs should track comparable sales and traffic at both the market and internal levels.

2022 52

2022 Point of Sale Consumer Goods Food Supply 52

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. Here are some of their insights.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.

Food 186

Food Food Safety Front of House Fast Casual 186

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. This allows sales reps the flexibility to negotiate or even waive the fees when account profitability justifies the investment.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. . Restaurant sales, Restaurant traffic, PPA (per person average), Sales per labor hour, Daypart, Beverage versus food sales, and On and off-premise sales.

2023 68

2023 Point of Sale 2022 Consumer Goods 68