2022 Customer Service Loyalty Program Point of Sale 
Modern Restaurant Management
DECEMBER 1, 2021
Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 It’s clear, however, that price increases are causing many customers to think twice about spending their hard-earned dollars at restaurants.
Modern Restaurant Management
APRIL 10, 2024
According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. And despite warnings of an imminent recession at the end of 2022, the U.S. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.
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7 Shifts
AUGUST 12, 2021
Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.' When a customer interacts with your company on social media, they trust your brand to meet their needs.
Modern Restaurant Management
DECEMBER 16, 2021
Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.
Modern Restaurant Management
JANUARY 12, 2022
71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.
Modern Restaurant Management
MAY 17, 2023
Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.
Modern Restaurant Management
FEBRUARY 5, 2024
In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Fifth place goes to guacamole.
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