Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Stay Connected.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Modern Restaurant Management

MAY 9, 2022

Based on our most recent QSR sales and traffic data , we can tell from decreases in traffic and basket size that we’re at an inflationary tipping point. In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year.

2022 189

2022 Loyalty Program Point of Sale 2021 189

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. Key 2022 Trends. Labor Shortages. Tech Advancements. Order Throttling.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Fifth place goes to guacamole.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. Making data-driven decisions will provide valuable insights to ensure profitability regardless of changing customer preferences.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. 2022, then, is shaping up as a really interesting year. 2022, then, is shaping up as a really interesting year. Given this backdrop, there are a number of key trends that we are looking at as we move into 2022. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Here is your 2022 guide for a successful Restaurant Week. Take Advantage of Technology. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Here are some of their insights.

2023 123

2023 2024 Insurance Employee Relations 123

Perfect Daily Grind

JUNE 24, 2022

The event will include the Origin Trip Experience (held from 26 to 29 June), the Café Pergamino Barista Jam competition, and the Cold Brew Championship in partnership with Toddy. Coffee Roasters Guild announces Diedrich Roasters Scholarship programme for 2022 CRG Retreat. Ecotact announced as Presidential Sponsor of Cup of Excellence.

2022 135

2022 2025 Events Café 135

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. and rose 7.2%

Food 76

Food Loyalty Program 2023 2022 76

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.

Food 189

Food Food Safety Front of House Fast Casual 189

The Restaurant Times

MARCH 1, 2022

Brimming with resolutions, your customers will now be back with renewed vigour to your establishments. If you’re looking to run your restaurant operations in 2022 efficiently, we have created a comprehensive list of 5 tips to improve your restaurant operations. . Train Your Employees For A Top-Notch Customer Service.

2022 52

2022 Operations Social Media Cash Management 52

Modern Restaurant Management

AUGUST 5, 2021

A major theme among all retailers is to accelerate the digitization of the consumer experience and restaurants will see benefits from allowing customers to pay using tabletop applications, mobile-enabled menus for ordering and paying, and the use of robot cleaners to reduce the need for waiters and janitors.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. Restaurant industry trends 2022. Here’s our restaurant forecast for 2022. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. It's not enough to just pay more than the restaurant next door. Table of Contents. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Restaurant365

FEBRUARY 15, 2022

If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service. How to forecast restaurant sales. What is restaurant forecasting?

2022 78

2022 Point of Sale Inventory Events 78

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. How did the restaurant industry perform in August 2022? High Prices, Large Check Growth Fuels Increase in Sales Despite Declines in Traffic .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

The Restaurant Times

FEBRUARY 19, 2022

Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue. Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Customer Loyalty . Source: Hellenic Hotels.

POS 52

POS 2022 Loyalty Program Point of Sale 52

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. This spells good news for the catering industry as there’s a steady demand for their services as the year ends. If a customer cancels, your system can automatically update and adjust the inventory amount.

Catering 52

Catering 2022 Pricing Food Supply 52

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. . Restaurant sales, Restaurant traffic, PPA (per person average), Sales per labor hour, Daypart, Beverage versus food sales, and On and off-premise sales.

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Black Box Intelligence

MARCH 29, 2022

As you forge ahead into 2022, making sure that you are tracking the right restaurant KPIs in order to set you up for deploying the most strategic and achievable restaurant goals. What to Track: As a baseline metric, CFOs should track comparable sales and traffic at both the market and internal levels.

2022 52

2022 Point of Sale Consumer Goods Food Supply 52

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Diners want easy ordering options, accurate service, and to receive their food fast. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. What Is Restaurant Automation?

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. This allows sales reps the flexibility to negotiate or even waive the fees when account profitability justifies the investment.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Restaurant365

JANUARY 7, 2022

Yet, unfortunately, it looks as if we are to have another winter season of adjustments ahead with the Omnicron variant predicted to peak in the United States in January of 2022. Sidewalks, parking lots, and even rooftops have become second dining rooms, each requiring special touches to intrigue customers and keep them coming back.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Modern Restaurant Management

MAY 19, 2022

The prices of goods and services have increased 8.5 percent from March 2021 to March 2022, accounting for the highest inflation rate since December 1981. Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat. Prioritize Accurate Recipe Costing. Take Advantage of QR Codes.

Waste 187

Waste Food Supply Point of Sale Inventory 187

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. However, the barista career journey in the specialty coffee industry is rightly a major discussion point. What about soft skills?

Education 187

Education Point of Sale Training Website Management 187

Perfect Daily Grind

MAY 20, 2022

According to Grand View Research, online sales of RTD coffee and tea products are expected to increase the most during the analysis period. According to Grand View Research, online sales of RTD coffee and tea products are expected to increase the most during the analysis period. Brazil’s 2022 coffee production estimated to be 55.7

2022 129

2022 Events Recycling Café 129

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Most research into the phenomenon points back to one factor — pay. Rethinking Pay Norms: How Retailers Can Attract Exceptional Talent.

Retail 78

Retail Employee Relations Hotels 2022 78

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. Planned increase on January 1, 2022. Planned increase on January 1, 2022. hour for businesses with 26 or more employees on January 1, 2022.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Black Box Intelligence

JUNE 24, 2022

Restaurant Guest Satisfaction Snapshot™ – May, 2022. Overall, May 2022 was a good month for restaurant sales. The expected slowdown in sales growth continued thanks to last year’s sales numbers – which were impacted by two main events; vaccines for COVID-19 and the reduction on restrictions.

Point of Sale 66

Point of Sale Online Ordering 2022 Food Order 66