2022 Customer Experience Operations Sustainability 
Modern Restaurant Management
APRIL 4, 2024
There is not one simple thing a company can do to be more sustainable–there are dozens that need to done every day, but they are doable. Over the past 30 years, she has been the architect of their groundbreaking approach to responsible purchasing and a leading force behind their pivotal shift toward sustainability.
Modern Restaurant Management
APRIL 11, 2024
The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?
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Modern Restaurant Management
FEBRUARY 1, 2022
More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.
Modern Restaurant Management
NOVEMBER 18, 2021
In 2022, restaurant menus will place a greater emphasis on healthy living, according to The National Restaurant Association's annual What’s Hot Culinary Forecast. Sustainability will continue to influence menus and how restaurants make decisions across the board.
Modern Restaurant Management
APRIL 10, 2024
Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. And despite warnings of an imminent recession at the end of 2022, the U.S.
Modern Restaurant Management
DECEMBER 14, 2021
While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Some have even developed lucrative new business models that they will continue to apply and scale in 2022. Consumers are showing similar signs of permanent behavioral change.
Modern Restaurant Management
JANUARY 12, 2022
The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.
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