Modern Restaurant Management

DECEMBER 22, 2021

There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience. We've highlighted a few key ways you can embrace this growing trend in 2022. But where can you start? Tableside Ordering & Payment.

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2022 Equipment Email Marketing Customer Service 244

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Fast is not fast enough.

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2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Tackle the Labor Shortage with Hiring Incentives.

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2022 Hospitality Loyalty Program Point of Sale 186

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies.

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Marketing Loyalty Program Customer Service Catering 199

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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2022 2030 Food Supply Recruiting 203

Modern Restaurant Management

MARCH 7, 2022

Additionally, we are seeing restaurant initial public offerings (IPOs) at least every other week, making the market more attractive for private equity firms, as this is the first time in almost five or six years. What the future holds and how brands can position themselves to land an investor as they prepare for 2022 and beyond.

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2022 Point of Sale Franchise Franchising 218

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

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Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Some have even developed lucrative new business models that they will continue to apply and scale in 2022. Opportunities for 2022 and Beyond. Staffing Shortages Continue.

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2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

JUNE 13, 2022

In fact, when customer service workers feel the systems or tools they use simplify their day-to-day work, their productivity can increase by up to 20 percent. 2022 is the year for restaurant owners to assess their scheduling process and improve their employees’ shift experience. Reduce Wage Costs. Improve Communication.

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2022 Communication Customer Experience Customer Service 216

Modern Restaurant Management

APRIL 10, 2024

And despite warnings of an imminent recession at the end of 2022, the U.S. The restaurant equity market also showed signs of recovery, with healthy market debuts from Cava and Dutch Bros. percent between December 2022 and 2023. In 2024, restaurants should make the dining-out experience worth the price tag.

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2024 2023 Loyalty Program Point of Sale 193

Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). The recent turf war between Amazon and Visa in the UK and Australia gives us a glimpse at what might happen in 2022.

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2022 Hospitality Brewery Mobile Ordering 193

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 178

ChowNow

JANUARY 24, 2022

ChowNow’s calendar of marketing moments goes beyond the official holidays and gets your restaurant ready for the smaller but no-less-significant moments that everyone can relate to. Pair this calendar with our included best-practice marketing timeline, and make this year your restaurant’s best one yet. Download Now. Think local.

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2022 Marketing Seasonal Menu Social Media 78

Restaurant365

JANUARY 13, 2022

As we end 2021 and consider the vast increase in takeout, comfort food, and overconsumption of alcohol that took place during the throws of the pandemic, many of us are resolved to doing better in 2022. Below are our 7 guest preference predictions for 2022. During the pandemic the takeout market more than doubled.

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2022 Compost Recycling White Paper 147

Hot Schedules

NOVEMBER 3, 2021

What Hotel Menu Trends Will Define 2022? E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? What Hotel Menu Trends Will Define 2022?

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Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Among all the trends forecasted for hospitality establishments in 2022, restaurant gift cards are one of the most powerful tools in your tool belt.

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2022 Online Ordering Loyalty Program Customer Experience 193

Modern Restaurant Management

MAY 31, 2023

According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 percent of the population. This starts by implementing innovative marketing tools to drive potential revenue.

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Marketing Email Marketing Online Ordering Specials 167

Modern Restaurant Management

MAY 31, 2023

According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 percent of the population. This starts by implementing innovative marketing tools to drive potential revenue.

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Marketing Email Marketing Online Ordering Specials 175

Modern Restaurant Management

JULY 29, 2022

restaurant sales are expected to return to pre-pandemic trajectory and reach $898 billion in 2022. Given that businesses grow by acquiring new customers, many national QSR brands rely heavily on advertising to increase exposure. No matter the size, a brand always wants to gain more market share in order to secure higher profits.

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Advertising Take-out Marketing Social Media 205

Modern Restaurant Management

SEPTEMBER 3, 2021

It’s why marketers will spend up to $38.7 billion on location-based marketing in 2022. Eighty-four percent already use this type of marketing because it works. The majority of marketers use location-based advertising to personalize their customer experience and create hyper-engaged audiences.

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Advertising Marketing Coupons Customer Service 194

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. With the pandemic starting to ease in some parts of the country and lockdowns becoming a thing of the past (hopefully), 2022 brings some cautious optimism to the industry as businesses start to see light at the end of the tunnel.

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2022 Food Supply Entertainment Hospitality 148

Future Food

NOVEMBER 30, 2021

The Commercial Catering ‘shake up’ is here and been brewing for a while What 2022 holds. But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? The customer will tell you how they want to spend, just give them the opportunity and of course, make it memorable!

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Catering 2022 Customer Experience Customer Service 146

Modern Restaurant Management

APRIL 11, 2024

To compile the report, Yelp’s data science team looked at net new business openings, consumer interest and user searches to create a blended metric that ranks brands by how quickly they’re growing year over year from 2022-2023. Did you notice any similarities in these Challenger brands? What can other brands learn from these results?

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Social Media Small Business Customer Service Customer Experience 183

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Popular Restaurant Start-Up Trends 2022. Sustainable Business Practices .

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2022 Front of House Cash Management Online Ordering 98

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. They want the most out of their experience with as little effort as possible. Offer a new level of customer service by speeding up checkout times with mobile POS systems. According to market researcher NPD Group, restaurant digital orders surged 124% this past year.

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2022 Technology Loyalty Program 2025 78

The Restaurant Times

FEBRUARY 10, 2022

With the right restaurant marketing ideas in mind, you can take your restaurant in the right direction and cater to the right audiences. Leveraging the power of the internet through effective digital marketing is now crucial for every restaurant operator. . 6 Restaurant Marketing Ideas To Promote Your Restaurant .

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2022 Marketing Social Media SEO 52

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

Modern Restaurant Management

MARCH 28, 2022

Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders. This has caused a dearth of institutional knowledge and experience.

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2022 FOH BOH Recruiting 208

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

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2024 Loyalty Program Food Order 2030 193

Bingage

APRIL 15, 2023

Bringing Influencers marketing for your Ecommerce business on board this traditional word-of-mouth marketing by tapping into a pre-build audience. Whatever route you choose, Whatever channel you choose, you’ll find influencers everywhere, as Influencer marketing is getting bigger and bigger every day.

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Influencer Social Media Marketing Email Marketing 98

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Reviewing the market landscape is a great way to get ahead of the competition. Key 2022 Challenges. Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience.

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Loyalty Program 2022 Kitchen Safety Customer Experience 231

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. 2022, then, is shaping up as a really interesting year. 2022, then, is shaping up as a really interesting year. Given this backdrop, there are a number of key trends that we are looking at as we move into 2022. The post-COVID world is a Design-led world.

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2022 Design Food Back of House 145

Restaurant365

JANUARY 13, 2022

As we end 2021 and consider the vast increase in takeout, comfort food, and overconsumption of alcohol that took place during the throes of the pandemic, many of us are resolved to doing better in 2022. Below are our 7 guest preference predictions for 2022. During the pandemic the takeout market more than doubled.

2022 78

2022 Compost Recycling White Paper 78

Perfect Daily Grind

JUNE 24, 2022

The event will include the Origin Trip Experience (held from 26 to 29 June), the Café Pergamino Barista Jam competition, and the Cold Brew Championship in partnership with Toddy. Coffee Roasters Guild announces Diedrich Roasters Scholarship programme for 2022 CRG Retreat. Specialty Coffee & Tea Asia 2022 expo held in Singapore.

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2022 2025 Events Café 135

Modern Restaurant Management

MAY 9, 2022

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

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2022 Loyalty Program Point of Sale 2021 185

Modern Restaurant Management

APRIL 16, 2024

Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. We live in an attention economy and your customers are interacting with you on more than just review platforms and in your stores. By asking AI, “Do customers like the new dressing?”

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Social Media Loyalty Program Online Ordering Customer Service 106

Perfect Daily Grind

JULY 1, 2022

Specialty Coffee Association announces winners of several 2022 World Coffee Championships. Bandung West Java Coffee & Tea Expo 2022 takes place in Indonesia. The event was held as part of the 2022 Bandung West Java Food & Beverage Expo. USDA estimates 2022/23 coffee production will increase by 7.8 Mon, 27 Jun.

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2022 Café Webinar Education 127