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Restaurant Workers Can’t Be Replaced by Technology — But They Can Be Recruited

7 Shifts

Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success. Recruiting employees was the top concern in 2019 , before the COVID-19 pandemic rocked the restaurant world. Surprising?

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How Restaurants Evolve in the War for Talent in 2021 and Beyond

Modern Restaurant Management

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment.

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2022: A Year of Transition for Restaurants

Modern Restaurant Management

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

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The State of Full Service Restaurants

Modern Restaurant Management

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Leveraging POS Systems to Future-Proof Your Restaurant and Maximize Profits

Modern Restaurant Management

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology.

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Self-Ordering Kiosks: One Solution to the Current Labor Shortage

Modern Restaurant Management

The April 2021 Job Openings and Labor Turnover summary issued by The Department of Labor showed that restaurants added almost 350,000 new job openings since March, bringing the sector’s total number of job openings as of April to 1.34 The food and beverage industry is on a hiring frenzy.

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