Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 Brick and mortar stores will need to elevate their dining experience to be more appealing and more flexible to the changing attitudes and perceptions of the American public. million since the start of the pandemic. The Store Experience.

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Food Truck Retail Mobile Ordering Food Safety 539

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. 2020 has been quite a learning experience. of total sales (4).

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Modern Restaurant Management

DECEMBER 17, 2020

Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining.

Back of House 539

Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022. Help (Still) Wanted Throughout the Restaurant Industry.

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 18, 2021

In 2020, the pandemic forced over 111,000 bars and restaurants in the United States to close permanently, severely impacting the drinking and dining scene abandoned last winter. Guests do not want to simply walk through a doorway and be seated in the corner, away from the excitement.

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Design 2021 Bar Entertainment 450

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Research company eMarketer forecasts that by the end of 2021, there will be 44.1 and up to 53.9

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Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

DECEMBER 22, 2020

to keep customers in the know as to their location’s dining modifications, designated a Sanitation Team Member at every location to ensure safety and sanitation measures were being met, and for those dining with us, we completed a sanitation checklist to provide insight into the efforts we take to keep our communities safe.

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Hospitality Food Safety Customer Experience Online Ordering 493

Modern Restaurant Management

MARCH 25, 2021

Restaurant owners understand the need for adopting digital payment options that promote contactless—or touchless—methods of payment, especially restaurants in regions with more restrictive protocols for in-person dining. As a result, any significant resistance to adopting contactless payment methods has subsided. Ellen Linardi.

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Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 13, 2021

As we head into the holiday season, we expect consumers to return to in-restaurant dining with enthusiasm. Digital waitlists and reservations help consumers minimize wait times at restaurants to get seated sooner upon arrival. At Arepitas in Round Rock, TX, Yelp user Emely T. That didn't hinder the service.”

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Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

FEBRUARY 28, 2022

Since the late summer of 2021, many major U.S. cities have implemented requirements for patrons to show proof of COVID-19 vaccination in order to dine indoors at restaurants. One factor may be that cautious vaccinated individuals now feel comfortable to dine regularly at restaurants because of the mandates.

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Employee Relations Dine-in Customer Experience 2021 507

Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. Very often service slows down when we seat parties of eight or more.

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Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

AUGUST 10, 2021

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. If patrons are dining in, they can simply include a table number when they place their order so that the food can be brought to where they are seated. million jobs (12 percent) short.

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Ordering Recruiting Food Order Employee Relations 592

7 Shifts

MARCH 18, 2021

How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive. Outdoor dining, warm weather, and a decline in virus cases helped the industry. A year ago this month, our industry was rocked to its core. And people really love pizza.

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Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. As dining turned to off premise, remaining staff were focused on packaging and expediting to-go and delivery orders. Roles shifted too. The blame for this, however, cannot be placed solely on the business owner.

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Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

JULY 31, 2020

The same intensity will also mark what the restaurant bankruptcy “industry” as a whole will experience in the second half of 2020, through at least, the middle of 2021. providing and requiring PPE; taking reservations only for seating). providing and requiring PPE; taking reservations only for seating).

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Retail Back of House Casual Consumer Goods 443

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. As we venture further into 2021, here are the trends from the COVID era we believe are here to stay: Food Safety Will Remain Consumers’ Top Concern.

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Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

JUNE 6, 2022

During the pandemic, restaurants were forced to shut down or limit their indoor dining areas to prevent the spread of COVID-19. Most restaurants took advantage of al fresco dining or turned to alternative pick-up and delivery service methods to regenerate revenue. This is especially true for the hotel bar.

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Hotels Customer Service Customer Experience Beverage 450

EATER

NOVEMBER 27, 2024

Yet some people are unfamiliar with what even makes up Indigenous food because of the historical erasure of Indigenous culinary traditions, the limited availability of Native ingredients, and the lack of widespread Indigenous representation in mainstream dining. My garden is where it all starts,” Oden explains.

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Innovation Food Truck Seasonal Menu 2004 317

Modern Restaurant Management

OCTOBER 22, 2020

In addition, pop-up restaurants (100 openings) and seafood markets (84 openings) experienced an increase in openings compared to the same period in 2019, catering to consumers' interests in novel ways to dine and shop for food outside of traditional restaurant experiences.

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2019 Food Supply Food Truck Outdoor 495

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers being new to ordering meal delivery services (up from 47 percent in March 2021). meal delivery consumer spending.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Modern Restaurant Management

NOVEMBER 11, 2020

How will the restaurant survive if seating capacity is reduced to 50 or 25 percent long term? If the restaurant cannot survive at a 25-percent indoor seating capacity cap, the restaurant is not going to benefit from an extended term of the lease. The role of general counsel during this unprecedented time is to ask the tough questions.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

MARCH 31, 2021

Restaurant management can put some thought into reconfiguring any dining area to make the space feel exclusive and welcoming, not bare or half-empty; this will likely mean the removal of furnishings that don’t allow social distancing. Safety and Normalcy.

Customer Service 474

Customer Service Online Ordering Customer Experience Hospitality 474

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. Auto-flush toilets – Using sensory technology, the toilet automatically flushes shortly after you stand up from the toilet seat. COVID-19 has changed how the foodservice world operates. Mobile Payment.

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Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

JULY 20, 2022

Despite these challenges, on-premise dining continues to return, with 13 million diners seated via Yelp in Q1 2022, up 48 percent compared to Q1 2021. In fact, according to a 2022 survey from BrightLocal , 78 percent of U.S. consumers have used the internet to find information about local businesses more than once a week.

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Advertising Consumer Goods Transportation Retail 474

Modern Restaurant Management

MAY 24, 2023

The project was originally concepted in 2017, went on hold in 2020 and began construction in 2021. Although there are no desks and chairs, students that take this course are learning real, hands-on experience within the dining room and kitchen. The facility opened in 2022. How is the project multi-functional?

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

NOVEMBER 25, 2020

Because of this, most of our restaurants are outfitted with outdoor patio seating so guests can enjoy their meal, and the fresh air, with their family and friends.” “We’re firing on cylinders to bring our all-natural, ‘better for you’ food to many more people in 2021 and beyond,” said Guzzetta.

2021 504

2021 Tourism Outdoor 2011 504

Modern Restaurant Management

NOVEMBER 4, 2021

This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties. This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice Celebrates Franchisees. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. million guests.

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Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy's Donuts Plans Aggressive Expansion.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. With restaurant startup costs restaurant startup cost averages at $275,000 or $3,046 per seat for a leased building, According to Sage accounting. For owned buildings, costs get a bump to $425,000 or $3,734 per seat.

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License Equipment Certification Take-out 444

7 Shifts

AUGUST 6, 2021

Factors to Incorporate in Your 2021 Restaurant Forecasting. Faultless restaurant forecasts, however, are dependent on navigating predictable trends like holidays and seasonality alongside unpredictable ones such as weather and major world events. Restaurant Sales Forecasting Method & Techniques. Tools to Help Restaurant Forecasting.

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Seasonal Menu Point of Sale Inventory Food Supply 370