Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. They are likely to continue this behavior after dine-in returns to pre-pandemic levels.” The throughline of our recommendations?

2021 488

2021 Consumer Goods Fast Casual Loyalty Program 488

Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

NOVEMBER 18, 2021

In 2022, restaurant menus will place a greater emphasis on healthy living, according to The National Restaurant Association's annual What’s Hot Culinary Forecast. Sustainability will continue to influence menus and how restaurants make decisions across the board. The What’s Hot survey was conducted in October 2021.

2022 493

2022 Menu Recycling Sustainability 493

Modern Restaurant Management

DECEMBER 22, 2020

It's estimated that 100,000 restaurants have already closed because of the pandemic and there’s no doubt that we will continue to feel the effects of 2020 well into 2021. Personalized Dining is the Future. However, not all hope is lost. New Channels Will Continue to Emerge.

2021 474

2021 Fine Dining Online Ordering Travel 474

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Social Hospitality: Restaurants

FEBRUARY 25, 2021

In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Mobile Menus. Your online menu is the crux of your restaurant’s digital marketing efforts. Everything you do should funnel customers towards your mobile menu to encourage takeout orders.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

Culinary Cues

JULY 4, 2021

On top of this – restaurants are offering wages that were unheard of pre-pandemic and still employees are not inclined to return to kitchens and dining rooms. The quick fix may just be a dramatic change in how we plan and present our menus. CHANGE #1: The days of the fixed menu for restaurants should come to a halt.

2021 508

2021 Food Supply Seasonal Menu Supplies 508

EATER

NOVEMBER 15, 2024

The e-commerce entrepreneur Marc Lore, who ran e-commerce at Walmart from 2016 to 2021 , founded Wonder in 2018. Instead of a food hall in which every vendor has its own kitchen, each cooking one menu, one physical Wonder location offers the menus of multiple “ restaurants ” from one kitchen. A Wonder in New York City.

Food 300

Food 2024 2023 Food Order 300

Modern Restaurant Management

JANUARY 27, 2021

Create a Special Menu. Design a prix fixe or specials menu that’s festive for the holiday. Customers are looking for something to celebrate and be excited for, so making your menu reflect this will help mark the day and add to the specialness. Set menu deal for two. Complimentary menu items. Family meal deal.

Specials 554

Specials 2021 Social Media Online Ordering 554

EATER

OCTOBER 21, 2024

Instead, you’ll see signage about the health benefits of plant-based eating — the “primary drivers of consumer choice are personal benefit,” says Goldman — and the menu board, designed like any one in other fast-food chains. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.

Sustainability 328

Sustainability Sourcing Consumer Goods Seasonal Menu 328

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. DESIGN: It’s a new era of drive-thrus. of total sales (4).

2021 339

2021 Food Safety Point of Sale Kitchen Safety 339

Modern Restaurant Management

SEPTEMBER 30, 2021

While other brands had to close their dining rooms and were scrambling for a solution, these early adapters were raking in revenue as customers flocked to their restaurants. Concepts to Invest in. Investors have continued to invest in brands that have experienced slower growth or even struggled to grow in recent years. Where to Focus.

Franchise 557

Franchise Franchising 2021 Fast Casual 557

Modern Restaurant Management

DECEMBER 17, 2020

Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. By this point, most restaurants have experimented with their concept and menu to adapt. Therefore, we expect that the “New Normal” of operations will be here to stay at least until summer if not into the fall of 2021.

Back of House 539

Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

NOVEMBER 4, 2021

Is this bringing in customers that tend to order from the dinner or lunch menu? Is this bringing in customers that tend to order from the dinner or lunch menu? How far are customers driving for this new menu item? Slicing and Dicing: Segmenting Customers Based on Real-World Behaviors. Upgrading the Off-Premise Experience.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

OCTOBER 24, 2022

year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021. Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants. In response, consumer searches for budget-friendly dining and grocery options are higher than Q3 2021.

Fast Casual 455

Fast Casual Food Supply 2022 2021 455

Modern Restaurant Management

OCTOBER 20, 2021

Dining rooms are open, but staff isn’t available. Its Q3 Quarterly Survey asked questions about vaccination mandates, changing work habits, current restaurant usage and future dining intentions. Dine-out will continue to drive full-service traffic. Commodities are in demand, but supply is short.

2021 539

2021 Dine-in Customer Service Casual 539

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Goliath Consulting

NOVEMBER 22, 2020

Most bar managers are pulling out their gingerbread martini and hot spiced rum recipes to fill their seasonal drink menus. What trends and opportunities can bar programs leverage in the current market with different dining options and guest preferences? Here are three innovative ideas to get in on the holiday action.

Bar 397

Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. “Without assistance at all levels of government, many of these businesses will be forced to close their doors. .”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

NOVEMBER 27, 2024

The menu, which includes the ever-popular fry bread taco, tells a story of connection, innovation, and respect for legacy and Indigenous culinary traditions. Through thoughtful collaborations and menus steeped in Indigenous traditions, these cafes honor the past while embracing innovation.

Innovation 317

Innovation Food Truck Seasonal Menu 2004 317

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Simplified Menus. Simplified Menus. Menu variety plays a substantial role in every dining experience.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. For fast-casual, the picture was grimmer: just 13 percent ordered more; worse still for dine-in, with only 12 percent of consumers ordering more.

Pricing 474

Pricing 2021 2022 Fast Casual 474

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. Americas still want to dine out, so promotional deals and loyalty programs make them feel like they are being responsible with their money.”

Loyalty Program 450

Loyalty Program Customer Service Customer Experience Magazine 450

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

JUNE 7, 2022

Our analysts examined how dining habits differ across Gen Zers, millennials, Gen Xers and baby boomers in our research consumer study. Gen Z's penny-pinching is most dramatic in the drive-thru, the pandemic darling of off-premise dining. But the drop in Gen Z's frequency is notable. Is this a temporary blip?

2022 520

2022 Point of Sale 2021 Dine-in 520

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022. Help (Still) Wanted Throughout the Restaurant Industry.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JULY 13, 2021

According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Why should you invest in tech tools that enable you to deliver a more personalized dining experience? Further, 97.2 percent of organizations are investing in big data and AI – restaurants included.

Loyalty Program 531

Loyalty Program Fast Casual Customer Experience Customer Service 531

Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. With vegan lifestyle becoming the new normal, top restaurateurs are incorporating plant based dishes in their menus. A rise in number of vegan restaurants is witnessed as younger population especially women are preferring vegan diet over traditional fine dining options.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

JANUARY 19, 2021

Next, create a brand and menu to be hosted locally or on your favorite aggregator. New idea, online menu, real food. Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market. Cheese pies.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads. million new downloads.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

DECEMBER 21, 2021

Here is a look at the top trends expected to impact foodservice in the next year: Social Responsibility on the Menu : When choosing where to spend their dining dollars, consumers will seek out brands that align with their personal values and beliefs 1. 1 More than half of Gen Zers want automated/AI menu suggestions.

2022 450

2022 2021 Innovation Customer Service 450

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Research company eMarketer forecasts that by the end of 2021, there will be 44.1 and up to 53.9

Ordering 566

Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

DECEMBER 18, 2020

Tap 42 was among the first concepts in South Florida to combine signature architectural design with a chef-driven menu, extensive craft beer list, and handcrafted beverage program. As restrictions subsided, delivery and takeout supported some business and luckily their menu fit well this option," he told MRM in a follow-up interview. "Constant

Leadership 433

Leadership Magazine Online Ordering Outdoor 433

Modern Restaurant Management

NOVEMBER 19, 2020

Unfortunately, many restaurant owners do not give the same attention to online customers compared to dine-in customers. Given that we are in a time where many restaurants are making changes to menus on a regular basis, it is important that the online menu is always accurate and connected to the restaurant POS.

Online Ordering 539

Online Ordering Social Media Coupons Advertising 539