Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. Travel Safe features are available in all 49 markets where Tripadvisor operates. ” 'Restaurant Recovery' Docuseries. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

NOVEMBER 5, 2020

To encourage a swift recovery, restaurant owners and operators must think creatively and conscientiously about how they alleviate these fears and ensure a safe experience. It reduces the use of unsanitary ordering kiosks, menus, and payment terminals, while at the same time elevating the guest experience.

Technology 460

Technology Guest Recovery Customer Experience Mobile Ordering 460

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. But people need to work. Many even want to.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. 1-NPD Group/CREST®, October 2020.

Guest Recovery 508

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. But people need to work. Many even want to.

Guest Recovery 406

Guest Recovery Food Safety Fine Dining Management 406

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

OCTOBER 19, 2021

The first step is to verify your liquor license and operating permits are renewed and active. The 2020 entry period garnered more than 23,600 entries for 62 licenses in 30 counties. Cocktails-to-go can open up a brand new stream of revenue for restaurants and be valuable in recovery. Know Your Protocol.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

FEBRUARY 17, 2021

restaurants, the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35 percent traffic decline in April to a -11 percent visit decrease in December compared to year ago, reports The NPD Group. Carry-out ended 2020 holding 46 percent of off-premises order share. Restaurant Resiliency.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

JUNE 1, 2020

The average number of transactions/purchases our measured outlets are handling has doubled since the end of March, and is now only -14 percent below the norm for outlets still operating. However, growth in average spending per guest remains negative for full-service restaurants. Retail Recovery.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 15, 2021

. “The struggles of the restaurant industry are well documented and we acknowledge that some operators have not survived the pandemic,” David Portalatin , NPD food industry advisor and author of Eating Patterns in America. To put it bluntly, among the six chains, there were no winners during 2020.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

SEPTEMBER 9, 2020

2020 was no exception, as the PSL hit stores on August 25. The Saturday and Sunday following the PSL’s launch, foot traffic was a mere 7.7percent and 6.2percent below 2019 levels of the equivalent Saturday and Sunday in 2020. Freshly-brewed batch of data from foot traffic analytics firm Placer.ai

Guest Recovery 395

Guest Recovery Seasonal Menu 2019 Beverage 395

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise. California. " Beverage Insights.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 3, 2020

With 50 percent or similar stringent dining room occupancy rules established to limit crowds indoors, many restaurants have expressed concern over whether it is even financially feasible to operate within those limitations. Facing Extra Expenses When Reopening. Judiciously monitor your employees’ health as well. Think Long-Term.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JULY 30, 2021

Their growth in urban and suburban markets is impressive and is the result of great operations and focus on people development,” said Andrew Cherng, Co-Founder and Co-CEO of Panda Restaurant Group, the largest Asian dining concept in the U.S. with restaurant concepts in more than ten countries.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country.

2024 474

2024 2023 Food Order 2013 474

Goliath Consulting

JUNE 15, 2020

Nationwide outbreaks have forced manufacturers to shut down their plants, leading to disruptions in operations downstream in the supply chain (1). Here are the top three actionable steps we think will help operators overcome the supply chain crisis. So the question is: how do you respond? Multiple Sourcing and Backup.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

JULY 14, 2020

The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. ” Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Goliath Consulting

DECEMBER 6, 2020

2020 has certainly been a year like no other for the industry. With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. And it seems that most operators agree.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Franchise 275

Franchise Franchising Loyalty Program Book 275

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. When was a time when you went out of your way to delight a guest?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 251

Catering 2024 2023 Guest Recovery 251

OpenTable

APRIL 23, 2020

OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Launched grocery pickup management tools for restaurants and stores operating under health guidelines. Second, big price cuts for 2020. First, an enhanced restaurant management platform.

Pricing 105

Pricing 2020 Guest Recovery Reservations 105

Modern Restaurant Management

NOVEMBER 5, 2019

Additionally, Joe Erlinger, most recently President, International Operated Markets, has been appointed President, McDonald's USA, effective immediately. We also believe Kempczinski's focus on menu innovation, restaurant operations, and international expertise (from his time at Kraft) make him a strong CEO candidate.

Waste 253

Waste Food Leadership Customer Service 253

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Cheetah

APRIL 26, 2021

Food trucks are an excellent way for operators to leverage new location, market, and brand opportunities and raise a new kind of restaurant industry out of the ashes of the old one. but not wholly demolished during 2020. In fact, the industry is set on a quick recovery. The long answer is IT DEPENDS. billion – a 2.4%

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . This state was chosen for a deeper dive analysis given the size of its economy and the large number of restaurants operating within the state. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Throughout this transition, Logan credits his staff for helping to keep things productive and adapting to a new menu, a new operating model, and a new normal in the world at large. “My They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication Food Safety 195

Foodable

MAY 25, 2021

CKE Restaurants is a Tennessee-based, privately held company that runs and operates Carl’s Jr. The two regional brands combined represent over 3,800 franchised or company-operated restaurants in 44 states and 43 foreign countries and U.S. and Hardee’s. territories. Nashville and New York City are two parts of the spectrum.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchise 91