Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

EATER

NOVEMBER 21, 2024

And podcaster Joe Rogan was also an early platformer of anti seed-oil beliefs, hosting carnivore diet proponent Paul Saladino in 2020 , and going on to villainize seed oils on his own. But if you’re thinking that you’ve been cooking with sunflower oil your whole life and everything seems fine, you’re probably right. We must have them.

Advertising 329

Advertising Influencer 2023 2022 329

Lavu

JUNE 26, 2025

From higher app usage to growing demand for personalized ordering experiences, this data uncovers the trends influencing modern dining behavior. Full service restaurants saw a 237% increase in digital orders between 2020 and 2021, via NPD. Online food ordering trends in 2025 highlight a shift toward digital-first dining.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Web Diner

FEBRUARY 21, 2025

Whether you’re running a cozy caf, a bustling bar, or a fine dining establishment, studies show customers’ eyes naturally gravitate to the upper right corner first, creating what industry insiders call the “Golden Triangle.” The best part? It’s not about manipulation; it’s about presentation.

Menu 36

Menu Back of House Seasonal Menu Design 36

Modern Restaurant Management

MARCH 4, 2025

These annualized sales declines despite foot traffic growing reflect the ongoing trend of consumers trading down for lower-cost options when dining out. Yelp analyzes the millions of reviews on its platform, along with nominations from its community of users, to generate a diverse list of local eateries, from food trucks to fine dining.

Delivery 221

Delivery 2025 2024 Point of Sale 221

EATER

MARCH 14, 2025

After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions. In the spring of 2021, restaurants across the country were scrambling to find staff. As vaccine distribution widened , operators couldnt keep pace with pent-up demand.

Marketing 256

Marketing Recruiting Hiring Back of House 256

Lavu

MAY 23, 2025

In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. All of these factors lead to longer lines, irritated customers, and a less efficient dining experience. Manual PIN entry further slows things down.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Sante

MAY 8, 2025

12 Wine Wine & Dine Content Cloud Competitions Creative Cocktails First Press Food Gold Star Management May I Quote You? 2020 Penfolds “Bin 600” California Cabernet-Shiraz ($50). Tableware The Connected Table at Sante Magazine The Dozen The Goody Bag The Wine Stylist The WineKnitter This Month Vol. and Europe.

2025 130

2025 Vineyard Magazine 2023 130

Sante

MARCH 16, 2025

12 Wine Wine & Dine Content Cloud Competitions Creative Cocktails First Press Food Gold Star Management May I Quote You? 2020 Buscado “Vivo o Muerto El Cerro” Gualtallary Chardonnay ($39). 2020 Ánimal “National Vineyards” Mendoza Cabernet Sauvignon ($25). 2020 Capezzana “Villa di Capezzana” Carmignano ($32).

2025 130

2025 Magazine Seminar 2023 130

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. 1 ● Come one, come all – While solo dining is up 10 percent YoY, group dining is also having a moment: parties of 6+ are up 8 percent YoY.2

2025 221

2025 Loyalty Program Back of House 2024 221

Modern Restaurant Management

FEBRUARY 11, 2020

Much to the delight of enthusiasts and aficionados across the nation, the rapidly-growing number of states that have legalized recreational marijuana has in turn given rise to the so-called “cannabis fine dining” industry. What exactly is cannabis fine dining, in a nutshell? Highballs with a Twist.

Fine Dining 388

Fine Dining Social Media Catering Agriculture 388

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

NOVEMBER 13, 2020

The law also establishes a California Privacy Protection Agency, which will enforce and implement consumer privacy laws and can administer fines for businesses that violate California’s privacy laws. The supplemental paid sick leave benefit expires on December 31, 2020. Litigation. Legislation.

2020 474

2020 Restaurant Law Food Safety Food Order 474

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Dining During COVID. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 63 percent YOY decline.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

EATER

FEBRUARY 28, 2023

He opened the buzzy 15-seat Brooklyn restaurant, one of Eater’s Best New Restaurants of 2022 , after winning the city over with a dinner series called Iya Eba in the late summer of 2020. “I Chefs bringing West African cuisine into the American fine dining space have inevitably had to educate even the most interested customers. “I

Fine Dining 335

Fine Dining Fast Casual Dine-in Presentation 335

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. The costs and benefits of these types of offerings are often worth it, given the steep fines associated with non-compliance. The Delivery Dilemma. Labor Wars. But, flexibility will.

2019 357

2019 2020 Employee Relations 2030 357

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Keep in mind what everyone else is doing, walk the fine line between ground breaking and comfortability.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 495

Fine Dining Kitchen Safety Customer Service Employee Relations 495

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

SEPTEMBER 27, 2021

In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth. In March of 2020, the world changed. Restaurant brands, from the largest Quick Service Restaurants (QSRs) to the smallest neighborhood fine dining experiences, were caught in varying degrees of flat footedness.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. They also show how many people are ordering online for pickup and delivery versus dine-in.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Modern Restaurant Management

OCTOBER 7, 2024

More interesting for the dining public on this issue is how restaurants will rely more on premade products in 2025, which have almost zero waste and will help lower labor costs (fewer employees needed to make the products from scratch). .’s It’s been a bumpy, crazy ride in hospitality since 2020.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Carry-out, which represents the largest share of off-premises modes, increased orders by +3 percent in January 2020 and by +10 percent in December versus year ago. Restaurant Resiliency. QSR Hiring.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

DECEMBER 30, 2020

Safety is the new “trend” that every dining establishment must offer, and it goes far beyond offering paperless QSR code menus and bottles of hand sanitizer at the host stand. Doing everything to ensure your customers feel safe dining with you will remain priority #1. Think Beyond Your Four Walls. Quality Over Quantity.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

MAY 24, 2023

The project was originally concepted in 2017, went on hold in 2020 and began construction in 2021. Although there are no desks and chairs, students that take this course are learning real, hands-on experience within the dining room and kitchen. The facility opened in 2022. How is the project multi-functional?

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Simplified Menus. Ghost Kitchens. Delivery Options.

2022 547

2022 Online Ordering Customer Service Website Management 547

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 13, 2022

But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Many restaurants adopted delivery services out of necessity in 2020.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

FEBRUARY 11, 2020

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. Truly, tea is a natural complement to the modern foodie dining experience because healthy choices and taste matter.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Enlighten Guests on How You Provide a Safe Dining Experience. In these uncertain times, some people will have a difficult time trusting any dining establishments.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. When navigating regulatory requirements – which are often proving to be inconsistent and reactionary – and balancing guests’ anxieties about returning to old habits like dining out, restaurant owners and managers need to respond with agility.

Guest Recovery 471

Guest Recovery Food Safety Fine Dining Management 471