Modern Restaurant Management

NOVEMBER 12, 2024

In a time where restaurants are challenged by rising costs and labor constraints, the rise in severe weather adds another challenge that owners and managers must plan and solve for to protect people and assets. experienced 28 separate billion-dollar weather disasters, breaking the previous record of 22 set in 2020.

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Training Communication 2025 2024 473

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

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2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 63 percent YOY decline. ” Spring 2020 Key Findings.

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2020 Point of Sale Fast Casual Online Ordering 493

Modern Restaurant Management

OCTOBER 22, 2024

percent, about 87,000 positions, above their February 2020 employment peak, according to the National Restaurant Association. As a general rule of thumb, if you’re determining when and how long someone works, set their pay rate, provide the equipment for them to do their jobs and directly supervise them, they are likely an employee.

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Restaurant Law Tip Distribution Fine Dining Insurance 333

Modern Restaurant Management

DECEMBER 31, 2020

It’s no surprise that COVID-19 articles dominated our top reads for 2020. How the virus affected restaurant equipment was a top read. We are proud that readers turned to MRM as a resource and hope they found the information to be useful. Predicting a new normal for the restaurant industry attracted readers.

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Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. In 2019, 15.7

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Managing cash flow can be difficult for seasonal businesses. Plan for Gaps in Your Budget.

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Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Eating 2020. The research was conducted April 17-20, 2020, and surveyed 1,300 U.S. Yelp Economic Average.

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2020 Food Safety Fast Casual Guest Recovery 480

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Manager, Mercato Italiano.

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 15, 2021

Additionally, a 2020 survey conducted by Datassentials found that consumers rank “clean and sanitary” ahead of traditional decision-factors like taste, value and location when choosing a restaurant. Keeping equipment functioning as intended also reduces the risk of damage that results in expensive repairs.

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Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

SEPTEMBER 30, 2020

Regardless of their party affiliation, small business decision makers view the outcome of the 2020 election as consequential: 81 percent say it will impact small businesses in the U.S., As one visual example, here’s a closer look at Memorial Day’s 2019 vs. 2020 traffic: Holiday Expectations. Broader SMB concerns.

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2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

APRIL 27, 2020

“Adding to current best practices is an approachable way for owners and managers to put the modified protocols into practice as state and local officials begin to open communities.” OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Employee health.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

AUGUST 11, 2020

Set up your livestream with the equipment and virtual event platform of your choice. Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. If you already have the right audio and video equipment for broadcasting livestream events, you’re ready to go. Classes and Tastings.

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Events Food Supply Entertainment Equipment 531

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. Secure the takeaway bag, by ensuring all bags are equipped with napkins, wipes and other appropriate hygiene products. 1-NPD Group/CREST®, October 2020.

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Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

SEPTEMBER 9, 2022

There’s also an ongoing labor shortage that has been ongoing since 2020, which also drives labor costs up. Take temperature checks – constantly checking equipment to ensure its optimal temperature is an essential daily task. Preventing Food Waste Can Save Tons of Money.

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Inventory Equipment Waste Pricing 474

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. The Delivery Dilemma. Compliance Is Key.

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Modern Restaurant Management

MARCH 3, 2022

In 2020, 110,000 restaurants and bars in the United States closed permanently, according to the National Restaurant Association. Energy Management. IoT-based automated energy management systems enable owners to reduce utility costs. Recovery Mode Post-Pandemic Lockdowns. The ROI is There…You Have to know Where to Look.

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Food Food Safety Customer Service Customer Experience 530

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. When our managers would do their schedule, they would have to manually check the event section to [see if there was] an event this week or not.

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Management Management Document Communication 370

Modern Restaurant Management

MAY 16, 2022

That’s up from $640 billion in 2020. With change in restaurant management so dynamic, industry experts say that now is a good time to review and even revamp restaurant insurance policies. In 2020 the pandemic severely hit restaurants across the U.S. What are the big insurance issues impacting restaurants going forward? .

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Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

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Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

NOVEMBER 14, 2019

Trends are uncovered through a survey of more than 130 chefs, sommeliers, general managers and bartenders from 75+ Kimpton restaurants and bars. What's hot for 2020? Oat and hemp milks will continue to dominate menus in 2020, alongside nut-based, dairy-free cheeses. ” Alternative Diets Become Mainstream.

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2020 Bar Influencer Compost 375

Modern Restaurant Management

OCTOBER 19, 2020

percent as of September 30, 2020. ” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. And this inherently trickles down to improve customer experience and brand management.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Modern Restaurant Management

JULY 15, 2021

To have a successful restaurant, the owner or manager must be skilled at managing both front-of-house and back-of-house functions. In fact, 86 percent of restaurants identified lower profit margins as one of the primary challenges they dealt with in 2020, while more than half identified high operation costs as a primary challenge.

Front of House 450

Front of House Back of House Seasonal Menu Food Order 450

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. billion on a seasonally-adjusted basis – the highest level since February 2020. Foodservice Equipment Purchasing Up. Rent Struggle Is Real.

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

MAY 20, 2020

The guide provides recommendations for managing employee health, employee hygiene, and various operational issues including new standards for cleaning and sanitation of equipment and managing ongoing food pick-up and delivery. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

APRIL 2, 2021

Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. In May 2020, Pho MPH’s online order count totaled just 92. In June 2020, that number skyrocketed to 601 after the restaurant began utilizing Pronto. ” .

Online Ordering 504

Online Ordering Website Management Social Media Customer Service 504

Modern Restaurant Management

OCTOBER 22, 2020

The restaurant industry, along with the rest of Travel and Hospitality have been among the industries most negatively impacted by COVID-19.

2020 529

2020 Mobile Ordering Customer Experience Customer Service 529

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 508

Food Safety Website Management Online Ordering Food Order 508

Modern Restaurant Management

FEBRUARY 16, 2021

According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5 Legislators Will Rethink How to Better Manage Product Waste. billion from the same period in 2019.

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Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

OCTOBER 8, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Whole operations, including field crews, trucks, equipment, and the technology required for pre-packaged salads, make this three-day trek twice a year. A Managed Produce Partner Can Help.

Pricing 474

Pricing Seasonal Menu Supplies Agriculture 474

Modern Restaurant Management

JANUARY 31, 2022

While you may be imagining your favorite wing (medium buffalo with blue cheese over here), you probably aren’t thinking about the piece of equipment essential to getting them on your plate: the deep fryer. Fast Facts on Deep Fryers : The cost of servicing hot side appliances, such as deep fryers, increased 38 percent in 2021.

Customer Service 530

Customer Service Employee Relations 2021 Equipment 530

Modern Restaurant Management

DECEMBER 16, 2022

Since 2020, however, consumers have grown used to contactless options such as curbside pickup as a convenient choice, even as restaurants reopened their doors. It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment. Why Curbside Isn’t Going Anywhere.

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Customer Service Customer Experience Consumer Goods Food Safety 563

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. The oldest of the tech turned out to be the most tenacious in 2020-2021.

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Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

JULY 31, 2020

The same intensity will also mark what the restaurant bankruptcy “industry” as a whole will experience in the second half of 2020, through at least, the middle of 2021. Even in pre-COVID 2020, at least five restaurant chains filed for bankruptcy protection.

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Retail Casual Back of House Consumer Goods 444

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. equipment, accounting, training, legal, marketing). Once you have your 2019 gross receipts, subtract your 2020 gross receipts and any PPP money you received.

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Document 2019 Point of Sale Food Truck 493

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?

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2025 Technology Loyalty Program Mobile Ordering 195