Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. Service-related mentions became more positive by 6.0 Diners Show Holiday Spirit. Hassle-free holiday meals. Sales Stumble in November. percentage points year over year.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Hot Schedules

JANUARY 27, 2020

Top Restaurant Industry Trends to Know for 2020. Restaurant owners and operators faced a number of challenges last year, from an unprecedented labor shortage to changing consumer expectations and the continued advancement of new technology. In light of these changes, what should operators prepare for as we head into 2020?

2020 117

2020 Webinar Employee Relations Allergens 117

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 203

Franchise Franchising 2020 2021 203

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Since COVID began, 7shifts data shows 46% more delivery-related roles added to restaurants’ schedules (as of October 1st). As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Hot Schedules

DECEMBER 13, 2020

2020 Labor & Wage Compliance Round-Up. J ust a few things happened in 2020 – an election, a pandemic, an economic shut down. The city of Seattle has increased employee payouts over wage and scheduling disputes from $26,000 in 2014 to almost $4 million in 2020. Tipped Employees. Minimum Wage Changes.

2020 78

2020 Employee Relations 2021 Hotels 78

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. Staffing Shortages Continue.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Gift Card Sales Boom.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

7 Shifts

MARCH 18, 2021

After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. It hit a fast low on March 22, 2020 — with the industry as a whole seeing a 77% drop in sales. A year ago this month, our industry was rocked to its core.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

7 Shifts

FEBRUARY 11, 2020

Download the ebook Seattle Employee Pay & Minimum Wage Laws Seattle Minimum Wage Seattle is known for having one of the highest minimum wages in the United States, which has made it difficult for the city’s restaurateurs to balance high costs with the need to keep prices down in recent years. However, if employees are tipped $2.25

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

MARCH 31, 2022

Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Should the customer and employee experience not be altered to fit that lifestyle? What advice can you share to improve employer/employee relations and help retention? For example, the diners at an establishment at 6 a.m.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

JULY 29, 2021

Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Educate Employees. If employees can spot these scams, they can avoid accidentally installing malware.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Sante

OCTOBER 8, 2020

2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding. This guide identifies and optimizes every component of a successful talent management strategy by leveraging innovative technology with impactful features and seamless integrations.

Management 130

Management Management Recruiting Download 130

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Goliath Consulting

JANUARY 6, 2023

However, with the fast changes in the industry, it’s essential to hire qualified employees and get them up to speed as quickly as possible to implement monumental success. In recent federal reports, the restaurant industry lost around 6 million jobs in 2020, and restaurants have struggled to get fully staffed.

Training 78

Training 2023 Employee Relations Travel 78

Modern Restaurant Management

APRIL 6, 2022

This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021. Restaurants can increase employee satisfaction during the most competitive environment on record for the restaurant industry. Lastly, with these measures, service staff can feel safer.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Aaron Allen & Associates

JULY 17, 2020

We think foodservice-related investments can be grouped into one of three types. On the sell-side, this presents an opportunity to find the right partner who will stay loyal to your brand, employees, and guests. Buy-Side : There’s a need for legal, financial, technological, and operations expertise. Now Is the Time To Act.

2020 110

2020 Back of House Cash Management Specials 110

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been a year like no other for restaurants and the companies who support and supply them. But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. The time is now to explore grants.

Employee Relations 218

Employee Relations Leadership Food Supply Innovation 218

Restaurant365

JUNE 4, 2020

We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin? NOTE: As of June 3, 2020, both the House and Senate have passed the Paycheck Protection Program Flexibility Act of 2020.

Blog 142

Blog Employee Relations Restaurant Law Document 142

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Your suppliers may have experienced fluctuations in prices for ingredients in 2020. Focus on attracting, hiring and retaining the right employees.

2021 136

2021 Cash Management Management Management 136

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

FEBRUARY 26, 2021

7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. This is in comparison to 254 roles added in the 9 months before March 2020. Should I hire my own drivers?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Let’s take a look at the emerging 2020 restaurant trends, changes, and opportunities. This has made it a driving force in 2020 restaurant trends. Tech Takeover.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Aaron Allen & Associates

FEBRUARY 4, 2020

Restaurant CEO priorities are shifting in 2020, and it makes sense given how quickly the consumer and competitive landscape are shifting as well as the introduction of new forces impacting the industry. The post How Restaurant CEO Priorities are Evolving in 2020 appeared first on Aaron Allen & Associates, Global Restaurant Consultants.

2020 98

2020 Franchise Franchising 2018 98

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ?

Management 370

Management Management Document Communication 370

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Scott Lawton, CEO and cofounder at bartaco. Now brands are trying to balance speed to market and operational readiness.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Hot Schedules

MARCH 4, 2021

The year 2020 certainly put the hospitality industry to the test. The year also brought a new awareness that while there have been advances in hospitality technology adoption, much of the industry felt they were unable to pivot quickly in response to COVID-19. Technology that can help make managers successful. Related Posts.

Webinar 134

Webinar Employee Relations Point of Sale Demo 134

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Bingage

DECEMBER 2, 2019

The rapid change in nature…it can be anything in the form of technology, customer preferences, marketing trends or anything. Related Read – 13 Simple yet Creative New year Restaurant Promotion Ideas. There are 7 million employees in the restaurant industry. Restaurant Technology Statistics helpful for 2020.

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

Restaurant365

JANUARY 5, 2021

You can apply for one of these new forgivable loans, even if you received a PPP loan in 2020. Additionally, businesses applying for a PPP loan can also apply for Employee Retention Tax Credits (ERTC), if the credits are not applicable to wages paid with forgiven PPP loan funds. Business must have fewer than 300 employees.

Insurance 148

Insurance Small Business Employee Relations 2021 148

Modern Restaurant Management

APRIL 23, 2021

Small Business Administration (SBA) as the first round of technology partners participating in a new initiative for the Restaurant Revitalization Fund (RRF). “The SBA is partnering with point-of-sale providers to leverage technology to better reach the smallest businesses that need our help the most.

Point of Sale 128

Point of Sale Webinar Small Business Customer Service 128

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78