7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Since COVID began, 7shifts data shows 46% more delivery-related roles added to restaurants’ schedules (as of October 1st). As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 199

Franchise Franchising 2020 2021 199

Black Box Intelligence

APRIL 21, 2021

By the end of March and through April of 2020, full-service suddenly found itself in a scenario in which more than 85% of all their sales were going through off-premise. This meant a complete rethinking of how they would operate their restaurants and clearly technology played a vital part in making that transition work.”. Lou Grande.

Technology 80

Technology Operations Employee Relations Kitchen Safety 80

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 199

Kitchen Safety Front of House Food Safety Equipment 199

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020.

2020 183

2020 Mobile Ordering Point of Sale Fast Casual 183

Modern Restaurant Management

APRIL 15, 2020

Take-out options – For restaurants unable to ramp up a delivery service or worried about the commission cut of food aggregators, takeout being the second best way to earn business is encouraging. Consumers prefer an easy experience when they do choose to order food or buy products or services online. on-premise space.

2020 184

2020 Fast Casual Point of Sale Online Ordering 184

Modern Restaurant Management

APRIL 6, 2022

" They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021. Lastly, with these measures, service staff can feel safer.

Fine Dining 193

Fine Dining Kitchen Safety Customer Service Employee Relations 193

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JULY 29, 2021

Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Educate Employees. If employees can spot these scams, they can avoid accidentally installing malware.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Next Restaurants

JANUARY 27, 2021

At the beginning of 2020, none of us could have imagined how the year would unfold and how COVID-19 would affect our lives. Share Health & Safety Measures. The health and safety of both your employees and your customers have taken center stage. Do you have a family history of a specific ethnic food?

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Deliverect

APRIL 20, 2020

Food delivery was booming business before we were hit by the coronavirus. 2020 food trends predicted a rise in the popularity of desserts and sides, both in-house and for deliveries, and it appears that life in lockdown has sped up this trend. Mobile-ordering technology. Desserts and side dishes.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. In March and April of 2020, the onset of the COVID-19 pandemic saw the restaurant industry suffer far more job losses than any other sector. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 Food Service License. Check the US Food and Drug Administration (USFDA) website for more details.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Aaron Allen & Associates

MAY 26, 2021

in bankruptcies in 2020 ). While many only think “restaurants” when thinking “foodservice,” we look at the entire global food ecosystem of $14.6T. It’s not easy to unlock the share of the global food ecosystem. Foods have net income of lower than 3% of revenue, while the median for U.S.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Black Box Intelligence

MARCH 8, 2022

2021 saw the industry continue to rebound from the difficulties of 2020. And technology adoption signaled that the future of the restaurant industry has arrived. And technology adoption signaled that the future of the restaurant industry has arrived. Here are the restaurant trends for 2022. . 2021 Restaurant industry news.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Restaurant Engine

MAY 26, 2021

With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. With this comes a focus on innovation and new technologies. In today’s world, it refers to restaurants using robots to cook and prepare the food. tweet this).

Kitchen Safety 106

Kitchen Safety Reference Customer Service Mobile Ordering 106

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. In January of 2020, a multi-unit manager was assigned to 7.5

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

OCTOBER 4, 2021

Top frustrations when picking up orders include: order isn’t ready and having to wait (46 percent), food is ready but still having to wait (44 percent), food is cold (36 percent), order is inaccurate (36 percent), and no designated mobile order pickup line (22 percent). Loyalty programs are most popular for fast food.

2021 166

2021 Fast Casual Mobile Ordering Social Media 166

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. " Catering is different: restaurants require different menus, operations, and technology to manage their catering business. Orlando: Up to 40 locations. Tampa: Up to 50 locations.

Franchise 153

Franchise Franchising Catering Online Ordering 153

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.S.

2020 180

2020 Fast Casual Food Safety Guest Recovery 180

The Restaurant Times

OCTOBER 22, 2021

According to a report by the IMARC Group, the Indian bakery market was valued at USD 9,626 Million in 2020 and is anticipated to grow at a robust rate of 10.8% Source: Times Food – Times of India. FSSAI license: An FSSAI license is the food license that outlet owners of every restaurant format would need to have beforehand.

License 52

License Back of House Kitchen Safety Equipment 52

Modern Restaurant Management

OCTOBER 19, 2020

percent as of September 30, 2020. A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” restaurants was an astonishing 43.38

Food Safety 212

Food Safety Food Employee Relations Consumer Goods 212

The Restaurant Times

JUNE 11, 2021

Technology has extended its footprint into almost every business sector in the UK. For example, improvising on items that are doing well on your menu can bring in more customers, and striking off the ones which are not generating any revenue saves up on food costs. . It enables you to manage each task efficiently. . Source: DinePlan.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 116

2019 Compost Mobile Ordering Point of Sale 116

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns. Restaurant and bar related concerns. The importance of making guests feel comfortable.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. ” Yum!

Food Supply 91

Food Supply Kitchen Safety Cash Management Food Safety 91

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. ” Tyga Bites Launches. .

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

SEPTEMBER 1, 2020

However, among those interested in dining out, needs for health, safety and extraordinary personalized experiences vary greatly, which SevenRooms has categorized into four diner personas. The most important safety measures include: More than one-third of Americans (37 percent) want physical barriers between tables. Diner Dynamics.

2020 185

2020 Food Safety Hotels Dine-in 185

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. – Joe Hand Jr.,

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 195

Healthcare Employee Relations Online Ordering Customer Service 195

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 169

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 169

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186