Modern Restaurant Management

DECEMBER 21, 2020

In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Agility in Adopting Technology. Agility will be the focus of technology in 2021.

2021 219

2021 Technology Food Supply 2025 219

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 How Tech Solutions Address Shortages and Increase Revenue.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. BentoBox released its comprehensive 2020 Restaurant Trend Report. The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza.

2020 207

2020 Merchandise Retail Point of Sale 207

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors. Many restaurants adopted delivery services out of necessity in 2020.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020, Uber Eats expanded their network of supported restaurants to 500,000 from 220,000 in 2019, and gross bookings from $14.5

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. If there’s one thing you can count on in the restaurant industry, it’s change—especially these days.

Technology 199

Technology Food Supply Inventory Supplies 199

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. “Business owners in the food industry understand that technology, and especially that which powers delivery, is the 2020 and 2021 rising star, and they are eager to invest more into it,” said Dragontail CEO Ido Levanon. ”

Technology 193

Technology Website Management Food Order Customer Service 193

Modern Restaurant Management

MAY 20, 2021

Data from Yelp's 2020 Annual Economic Average Report shows that the number of restaurant and food business openings approached and even surpassed 2019 levels in Q4. More and more operators, like Justin Rosenberg and his Honeygrow concept , are turning to labor-saving technology to help keep them in the black.

Technology 186

Technology Front of House Back of House Healthcare 186

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 190

2020 Influencer Point of Sale Food Safety 190

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. billion in 2027.

Technology 222

Technology Innovation Restaurant Law Customer Service 222

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. With that in mind, we look at four technology-driven measures that are here to stay. Digital Menu Boards.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Modern Restaurant Management

NOVEMBER 5, 2020

One such way is through the introduction of contactless technology. With these guidelines in mind, contactless technologies are finding their calling in the pandemic environment as they enable customers to use their own mobile devices, thereby greatly reducing contact or touching, as the name would suggest.

Technology 180

Technology Guest Recovery Customer Experience Mobile Ordering 180

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. In November 2023, the National Restaurant Association reported that full-service restaurant employment levels were still 4 percent below February 2020 readings.

2024 193

2024 2023 Loyalty Program Point of Sale 193

Modern Restaurant Management

OCTOBER 6, 2021

Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more. Employees are always your first line when it comes to food safety, but good technology acts as backup for one of the most important parts of your business.

Technology 195

Technology Food Safety Restaurant Law Training 195

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Technology is changing the way that customers order from restaurants on- and off-premise. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MARCH 23, 2020

The past few weeks have proven how quickly the way in which we dine is shifting and evolving and fast forwarded a number of technology trends. Here are some technologies that will continue to be part of any restaurant’s day-to-day operations. Table Tech : Pay-at-the-Table is the new Lazy Susan of the wait-staff world.

Technology 155

Technology Loyalty Program Customer Experience Mobile Ordering 155

Focus POS

JUNE 2, 2020

In fact, the NDP Group’s preliminary findings suggest that restaurant digital orders are projected to triple in volume by the end of 2020. . For restaurateurs, this means evaluating your current restaurant technology, and what resources you’ll need to put in place that will help your business pivot towards the new norm.

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. POS integration enables flexible payment options.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 176

2020 Online Ordering Fast Casual Cash Management 176

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. Diners Show Holiday Spirit. Hassle-free holiday meals. Sales Stumble in November. ” Air Quality Concerns Guests.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Xtra Chef

DECEMBER 30, 2020

Dear 2020, you will not be missed. It goes without saying that 2020 has been a challenging year for humanity. In January 2020, we launched our Recipe Management feature, giving our customers the ability to calculate plate costs easily, accurately and dynamically. The post A Quick Look Back on 2020 appeared first on xtraCHEF.

2020 151

2020 Cash Management Point of Sale 2021 151

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. One way is to embrace the wonders of technology. Go All Out with Online Ordering.

2021 204

2021 Technology Online Ordering Email Marketing 204

Perfect Daily Grind

MAY 9, 2023

However, industry professionals looking to export to the EU will now have to prove the production of their coffee results in no deforestation following 31 December 2020. In line with this, more and more coffee professionals are relying on technology and data platforms to map and detect deforestation.

Technology 152

Technology Agriculture Sustainability Supplies 152

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 193

2020 Mobile Ordering Point of Sale Fast Casual 193

Goliath Consulting

FEBRUARY 8, 2022

The restaurant industry has been slowly adopting new innovative technology and digital solutions as of recent. Since 2020, this has led to an increase of new technology systems for restaurants and helped them adapt to a new digital reality. These codes helped many restaurants in 2020. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. In QSR, when technology is used to place an order, reports show it increases the frequency of visits by 6% AND a 20% increase to the average spend per visit. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

JUNE 18, 2020

Retail, grocery, and restaurant online order for pickup orders grew 201 percent in April 2020 compared to February 2020. Predictive arrival technology was chosen by 65 percent of consumers as the technology they would most like to see implemented by merchants in order to spend less time in stores. Shifting Dining Habits.

2020 182

2020 Guest Recovery Kitchen Safety Online Ordering 182

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. So, in an era where various aspects of our lives are improved by technology, why can’t it also help restaurants be more efficient? The Delivery Dilemma.

2019 182

2019 2020 Employee Relations 2030 182

Hot Schedules

JUNE 25, 2020

New Minimum Wages Rates in Effect July 1, 2020. We spoke to COO of Smokey Bones to discuss their strategy behind the ghost kitchen partnership with Kitchen United and their focus on enhancing the delivery experience by adopting a technology-first culture. Driving Revenue Through Labor Optimization with Noodles & Company.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this. How Is Casual Dining Doing?

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Examples: Gusto , ADP Checkout our post on the Restaurant Tech Stack for more ideas on how to optimize your restaurant operations with modern technology. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Transact

JANUARY 8, 2020

About TransAct Technologies Incorporated. TransAct Technologies Incorporated is a global leader in developing software-driven technology and printing solutions for high-growth markets including restaurant solutions, POS automation, casino and gaming, and oil and gas. is a trademark of TRANSACT Technologies Incorporated.

Presentation 60

Presentation Technology 2020 Customer Service 60

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 186

2020 Website Management Online Ordering Point of Sale 186

Modern Restaurant Management

OCTOBER 22, 2020

With this critical pivot, a forgotten technology has been key to engaging customers, driving transactions, and keeping both customers and restaurant employees safe. In many ways the rise in QR code use due to the pandemic has not just increased customers’ use of the technology but also forced a level of adoption and change in behavior.

2020 208

2020 Mobile Ordering Customer Experience Customer Service 208