Modern Restaurant Management

JUNE 18, 2020

Diners’ main concerns about visiting restaurants again include cleanliness and safety. Health and safety when dining out – What matters most? 62 percent of respondents answered that frequent sanitization of all surfaces would be their most important safety initiative. The full report available here.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Hot Schedules

JUNE 25, 2020

New Minimum Wages Rates in Effect July 1, 2020. In addition, many locales have new and variable rules regarding tip credits, workplace safety, and paid leave. Smokey Bones Successful Expansion to Ghost Kitchen Operations. The post New Minimum Wages Rates in Effect July 1, 2020 appeared first on HS Fourth US / Main.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Focus POS

AUGUST 7, 2020

Even before the pandemic, ghost kitchens had been all the buzz in the hospitality industry. . What is a ghost kitchen? . A ghost kitchen is a kitchen that operates in a space without a dining area. Ghost kitchens were on the rise before COVID-19. This is what makes a ghost kitchen so valuable these days. .

2020 167

2020 Front of House Kitchen Safety Back of House 167

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Culinary Cues

JANUARY 8, 2021

Think about the technology sector as a prime example. The labor-intensive environments that have been typical in kitchens are nearly impossible to maintain. As important as sanitation and food safety is already, look for this to become the most important signature of a chef’s repertoire.

2021 463

2021 Social Media Kitchen Safety Restaurant Law 463

Modern Restaurant Management

DECEMBER 30, 2021

While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

JUNE 6, 2022

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. More Brands Are Relying on Technology.

Audits 189

Audits Kitchen Safety Back of House Point of Sale 189

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Loyalty programs are the bridge to building brand affinity, so prioritizing loyalty as a technology, marketing, and operations initiative will be critical for QSRs to maintain their share of customers’ wallets. Data-Driven Personalization.

Loyalty Program 203

Loyalty Program Mobile Ordering Kitchen Safety Customer Service 203

Culinary Digital

MAY 16, 2022

And while foodservice has changed forever, so has the technology that supports it. For the industry to thrive once again, it will need to lean into this technology as a viable solution for combatting trials on multiple fronts. POS systems must integrate with third-party apps and other systems used in the kitchen to relay orders.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Modern Restaurant Management

MAY 8, 2020

For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs. Food Safety. But more on that later.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Transact

DECEMBER 30, 2019

January 1, 2020, isn’t just the start of a new year; it’s the start of a new decade. What better time to turn over a new leaf and turn your kitchen into the best thing since sliced bread ? The post-holiday lull is the best time to take a break from the chaos and give your kitchen a thorough cleaning. Start with Hygiene.

2020 83

2020 Kitchen Safety Food Safety Front of House 83

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. AI Voice Automation. Digital Menu Boards.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Modern Restaurant Management

DECEMBER 15, 2021

Additionally, a 2020 survey conducted by Datassentials found that consumers rank “clean and sanitary” ahead of traditional decision-factors like taste, value and location when choosing a restaurant. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

The Restaurant Times

OCTOBER 28, 2021

Restaurant technology can simplify your operations to a great extent and . The restaurant industry has evolved dramatically in the last decade, owing to new technologies and changing customer tastes. Technology can easily streamline your day to day operations on busy nights and weekends. Kitchen Display System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Restaurants either embraced technology and survived, or didn’t. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Restaurants either embraced technology and survived, or didn’t. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

APRIL 6, 2022

One design solution that has really helped during the pandemic—encompassing the entire range from quick service to fine dining—is open-kitchen restaurants that have “nothing to hide." " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Transact

SEPTEMBER 30, 2022

Originally known for “cokes and smokes,” some of the biggest names in convenience have integrated delis, grab ‘n go food and even full kitchens in locations across the U.S., from 2020 to 2021, resulting in $43.2 How technology can help . Technology like BOHA! and it’s no surprise why. billion in profit.

Kitchen Safety 78

Kitchen Safety Food Safety Back of House Retail 78

Sante

JUNE 9, 2020

Virginia-based Cuisine Solutions (CSI) has recently been tapped to assist with menu development, as well as kitchen design for the upcoming Taffer’s Tavern franchise. Therefore, he developed a menu based on the technology. Jon Taffer with Cuisine Solutions and CREA Team Members; Photo Credit: CSI / CREA.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Ongoing public health and safety concerns push down demand for the indoor restaurant experience. Mobile food trucks are adopting new technologies, reducing costs, and responding to change. ” That number grew to 23,873 in 2020.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14). By more tech and AI we mean smart ordering via AI voice technology, self-order kiosks and tablets.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Focus POS

FEBRUARY 3, 2021

In 2020, new trends appeared across all industries, most notably throughout the restaurant sector. This year, as the pandemic remains a serious concern, restaurant industry trends adopted in 2020 will continue. Download our free ebook: 7 Restaurant Technologies Crucial to Business Success. Contactless Payments. Outdoor Dining.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. An easy to use app.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

MARCH 31, 2022

Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Technology has advanced a great deal over the past two years, while dining rooms have shrunk and brick-and-mortar businesses were largely re-engineered. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Furthermore, they need to be trained on the new rules and regulations pertaining to COVID-19 that need to be followed in the kitchen and the restaurant premises. . Embrace Technology. Restore Customers’ Trust.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Sales velocity is now +4 percent vs January 4, 2020.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Deliverect

APRIL 20, 2020

2020 food trends predicted a rise in the popularity of desserts and sides, both in-house and for deliveries, and it appears that life in lockdown has sped up this trend. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Management 88

Management Management BOH Front of House 88

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. Having said that, experts say that this kind of technology will probably still around long after the pandemic ends. However, digital menus have many disadvantages to them as with any form of technology.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

APRIL 27, 2020

No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. Socialincs, Inc., Socialincs, Inc.,

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197