Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Click here for part two.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. ” .

Online Ordering 201

Online Ordering Website Management Social Media Customer Service 201

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

A Wine Story

SEPTEMBER 21, 2020

Wine Business Trends 2020 - Wine Business Monthly. Highlights from Technology and Financial Webinar. Are you curious about wine business trends 2020? What role does technology play into a winery’s bottom line? How Insights from Microsoft Can Help Your Winery Thrive – Wine Business Trends for 2020.

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Chowly

FEBRUARY 23, 2024

Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Additionally, 47% foresee increased reliance on technology to address labor challenges, while 45% acknowledge the need for more employees to meet rising customer demands.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Future Food

JANUARY 30, 2020

Great Service in an Era of Labour Costs & Technology. Attica Restaurant (Image via Institute of Managers and Leaders). At the other end of the scale is McDonald’s which has revamped its ordering process to be much more reliant on technology and contact-less interactions. Customer Service at Mcdonalds (Image via Bustle).

Technology 107

Technology Front of House Customer Service Back of House 107

Focus POS

DECEMBER 19, 2019

Considering an upgrade in 2020? Choose hospitality POS software with cloud functionality so that you can view your data and manage your business remotely, wherever you are and at any time through any internet-connected device. If you haven’t already made the leap, you absolutely must implement online ordering in 2020.

POS 107

POS Hospitality 2020 Loyalty Program 107

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

DECEMBER 20, 2021

POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. from 2019 to 2020. Restaurants have discovered that they don’t need big, bulky, multi-page websites. Landing Pages.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Generational Divide.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? This is in comparison to 254 roles added in the 9 months before March 2020.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Technology for Successful Restaurant Management. Keeping a restaurant successful heavily relies on restaurant management’s effectiveness.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

RGU

DECEMBER 2, 2019

Neil Wood-Mitchell When it comes to digital marketing, it’s important to be ahead of the game, but with ever-changing trends and new technologies, this can be easier said than done. Digital Marketing Trends 2020 Voice Search – Marketers can no longer ignore voice search. After all, honesty is always the best policy.

2020 52

2020 Marketing SEO Consumer Goods 52

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. 2) Exploration: Respondents narrowed and evaluated choices. (3) 4) Confirmation: Respondents completed checkout. ” Blind Spots Revealed.

Menu 197

Menu Mobile Ordering Online Ordering Website Management 197

Modern Restaurant Management

APRIL 6, 2022

This provides peace of mind and allows them to proactively manage and optimize air quality as needed to help reduce risk and ensure the healthiest possible air environment. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

AUGUST 11, 2020

Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. Consider creating packages that let clients hold their own virtual events using your venue, staff, and technology. Your virtual events will gain word of mouth and help your restaurant grow revenue for the second half of 2020 and beyond.

Events 212

Events Food Supply Entertainment Equipment 212

Modern Restaurant Management

AUGUST 7, 2020

In early July 2020, a group of 239 scientists from 32 countries warned the World Health Organization (WHO) that the Coronavirus spreads mainly through the air. Manual adjustments or automated adjustments via a suitable technology. Unfortunately, most restaurants do not have modern building automation or energy management systems.

Outdoor 203

Outdoor Back of House Retail Website Management 203

Goliath Consulting

NOVEMBER 23, 2021

Having said that, experts say that this kind of technology will probably still around long after the pandemic ends. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. However, digital menus have many disadvantages to them as with any form of technology.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Technology is becoming a big part of how we run our business. Change management needs to be a top priority. John Moezzi, National Account Manager, Sharp NEC Display Solutions.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 23, 2021

Small Business Administration (SBA) as the first round of technology partners participating in a new initiative for the Restaurant Revitalization Fund (RRF). “The SBA is partnering with point-of-sale providers to leverage technology to better reach the smallest businesses that need our help the most.

Point of Sale 128

Point of Sale Webinar Small Business Customer Service 128

Deliverect

DECEMBER 27, 2020

Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology. However, in May of 2020, U.S. In 2020, Uber and Postmates announced a $2.65 restaurant transactions were attributed to online orders.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

AUGUST 31, 2021

Leveraging digital channels like websites, social media, text and email, to manage reservations, handle carryout orders and communicate pick-up instructions to eager diners is essential to thrive in a post-covid world. With digital ordering also comes the infamous “curbside pickup”: a term foreign to many prior to 2020.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

7 Shifts

FEBRUARY 12, 2021

Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Each has advantages and disadvantages.

License 444

License Equipment Certification Information 444

Cheetah

AUGUST 28, 2020

We’re far from the post-Covid era, so expect businesses to start testing the latest and greatest innovations in restaurant technology rather than close their doors permanently. It is much easier to streamline inventory management and drive food costs down with a smaller menu. Tech and Self Service 2.0

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

SEPTEMBER 21, 2020

Here’s a wild guess: your plan for 2020 didn’t involve a restaurant-crushing pandemic. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. As restaurants pivoted to curbside pick-up and delivery, they needed ways to get traffic to their website. Neither did mine.

Front of House 195

Front of House 2009 Reservations Website Management 195

Restaurant Clicks

FEBRUARY 21, 2020

Technology. If you want to run a small food takeout food operation but lack the resources and money to rent a building, consider managing a food truck. Technology. There’s a lot of technology out there to make your job as a restaurant owner easier, and more profitable. Restaurant Startup Checklist. Food & Beverages.

License 79

License 2020 Food Truck Equipment 79

Deliverect

APRIL 9, 2021

In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. When you receive an order via the Takeaway.com website or app, you’ll receive it either on your ‘Takeaway Box’, the delivery company’s own POS receipt printer, or directly in your own POS system.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

The Restaurant Times

JANUARY 29, 2021

Like no other event in history, 2020 has turned around economies across the world — transforming how people work, communicate, eat, and shop. As a technology enabler for restaurants, we clearly see some emerging trends that will shape the future of restaurants in 2021. Chain restaurants will emerge stronger.

Online Ordering 69

Online Ordering Fine Dining 2021 Technology 69

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Managing rotating inventory. COVID-19 has prompted massive changes in how restaurants operate.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

MAY 20, 2020

The guide provides recommendations for managing employee health, employee hygiene, and various operational issues including new standards for cleaning and sanitation of equipment and managing ongoing food pick-up and delivery. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203