Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Mobile-Based Loyalty Programs. It is no surprise that the rollout of loyalty programs is all around us, with companies like McDonald’s, Burger King and Taco Bell all providing this offering to their customers.

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Loyalty Program Mobile Ordering Kitchen Safety Customer Service 203

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Personalization Drives Brand Loyalty.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Focus POS

JUNE 2, 2020

In fact, the NDP Group’s preliminary findings suggest that restaurant digital orders are projected to triple in volume by the end of 2020. . For restaurateurs, this means evaluating your current restaurant technology, and what resources you’ll need to put in place that will help your business pivot towards the new norm.

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Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process.

Franchise 214

Franchise Franchising Operations Loyalty Program 214

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). The program ultimately supported 95 restaurants and 1,000 workers in the industry. As the Head of U.S. Call 833-208-4160 or text a violation to 855-904-5036.)

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 30, 2021

While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

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Loyalty Program 2022 Kitchen Safety Customer Experience 231

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. What type of online ordering technology would suit your business best?

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Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

NOVEMBER 7, 2022

Since April 2020, we have tracked changes in consumer behavior and sentiment in our quarterly surveys to understand better what customers want and need. Take advantage of loyalty programs. One in four consumers (based on RMS surveys ) joined at least one restaurant loyalty program during the pandemic.

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Pricing Loyalty Program Point of Sale 2023 203

Modern Restaurant Management

FEBRUARY 1, 2022

Since the first panic-inducing months of the pandemic in 2020, the restaurant industry has proven to be far more resilient than people would have expected. Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs.

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Fast Casual Dine-in Casual 2022 197

Modern Restaurant Management

DECEMBER 9, 2020

years , including by 12% in Q2 2020, when every other economic indicator was contracting. Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Customer Connections.

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Loyalty Program Customer Service Consumer Goods Online Ordering 193

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

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2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 63 percent YOY decline. Emotional Connection and Loyalty.

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2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

FEBRUARY 3, 2022

. “While our findings reveal just how much has changed since our 2020 report, they also show how resilient FSRs have been throughout these extraordinary times. Loyalty : Loyalty programs also saw a major uptick during the pandemic, with two in five operators implementing their loyalty programs in the last one to two years.

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Loyalty Program Online Ordering Cash Management Point of Sale 194

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

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2024 Loyalty Program 2023 Point of Sale 96

Focus POS

DECEMBER 19, 2019

Considering an upgrade in 2020? 81% of consumers use a restaurant website to order food online, and 70% of website traffic will be off-premises by 2020, according to the National Restaurant Association. If you haven’t already made the leap, you absolutely must implement online ordering in 2020. Loyalty and Marketing Tools.

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POS Hospitality 2020 Loyalty Program 107

Modern Restaurant Management

JULY 23, 2021

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. Restaurants must make loyalty programs accessible and convenient.

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Loyalty Program Mobile Ordering Download Email Marketing 223

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 203

Marketing Loyalty Program Fast Casual Coupons 203

Modern Restaurant Management

NOVEMBER 19, 2021

Create a Customer Loyalty Program. Loyalty programs drive repeat traffic by offering discounts based on the number of visits. Current technology enables you to keep in touch with customers when they aren’t at your restaurant. Send a Thank You Note.

Marketing 189

Marketing Loyalty Program Social Media Food Supply 189

Modern Restaurant Management

OCTOBER 18, 2021

With technology making it possible for just about every tailgating essential to be delivered directly to your doorstep, groups of friends and family can now watch their favorite teams from the comfort of their residence while experiencing the new form of tailgating — “homegating.”

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Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. trillion, and Gen Z’s was $34 billion.

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Mobile Ordering Online Ordering Ordering Loyalty Program 197

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 179

Marketing Loyalty Program Fast Casual Coupons 179

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. Above all, loyalty strategies in 2021 must keep convenience in mind. In turn, businesses need to change theirs to suit.

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2021 Loyalty Program Social Media Webinar 145

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. Scott Lawton, CEO and cofounder at bartaco. Starting in April, our data shows that venues will be booked 7 days a week.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

NOVEMBER 3, 2021

million in 2020 alone. Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. The cost of restaurant cybersecurity. million dollars, up from $1.72

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Audits POS Loyalty Program Information 370

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. All of a sudden, we live in a world where cloud-based technology is much less expensive, much more available and, most importantly, interconnected. Why is omnichannel more important than ever?

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. Blockchain technology has been applied to the food industry. Innovative Loyalty Schemes.

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Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

JULY 29, 2021

Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Without reliable and robust security software in place, you won’t be able to detect and stop these malicious programs.

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Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

ChowNow

SEPTEMBER 23, 2020

Now more than ever, restaurants need to build up a loyalty program if they don’t already have it. Smaller restaurants that don’t have these technologies may now feel a pressure to catch up. . I’ve also seen a lot of QR code technology popping up, and that is going to be the newer way to order and pay.

Management 148

Management Management Loyalty Program Mobile Ordering 148

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Nowadays, businesses can use a sophisticated point-of-sale system that is easy to use and offers good flexibility thanks to the quick development of technological tools.

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POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

DECEMBER 17, 2021

Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue. However, overly complex technology with a steep learning curve will ultimately hinder, not help the restaurant operation.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

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Fast Casual Food Safety Loyalty Program Customer Experience 164

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Loyalty programs Who doesn’t love free stuff? As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Need some inspiration?

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Marketing 2021 SEO Loyalty Program 195

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways. About Focus POS.

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Loyalty Program Point of Sale Email Marketing Coupons 78