Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 173

Franchise Franchising Food Fast Casual 173

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 117

Franchise Franchising Loyalty Program Kitchen Safety 117

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. From April 2019 to March 2020 – when U.S. From April 2019 to March 2020 – when U.S. Restaurant Adaptation. Restaurant Satisfaction.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy’s Donuts began franchising domestically in the summer of 2019. Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020.

Franchise 147

Franchise Franchising Sustainability Fast Casual 147

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 121

Franchise Franchising Fast Casual Customer Experience 121

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 137

Franchise Franchising Food Safety Kitchen Safety 137

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club.

Franchise 161

Franchise Franchising Customer Experience Fast Casual 161

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Personalization Drives Brand Loyalty.

2020 190

2020 Loyalty Program Mobile Ordering Fast Casual 190

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days. Yelp Sees COVID Effect.

Franchise 138

Franchise Franchising Mobile Ordering Kitchen Safety 138

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. After a significant decrease in 2020, the rate of food waste started to grow again.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. Giorgio Minardi.

Franchise 81

Franchise Franchising Customer Experience Seasonal Menu 81

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. Broader SMB concerns.

2020 182

2020 Mobile Ordering Guest Recovery Customer Service 182

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020.

Franchise 108

Franchise Franchising Fast Casual Point of Sale 108

Modern Restaurant Management

JANUARY 31, 2020

Three crucial sectors dragged down the local economy in 2019 and each one is expected to keep falling in the beginning of 2020. Orlando, New Orleans, and two of the 2019 boomtowns — Portland and Honolulu — look most likely to continue to succeed in the first quarter of 2020. Shopping categories declined in 2019 by 2.1

2020 154

2020 Loyalty Program Point of Sale 2019 154

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 143

2020 Online Ordering Point of Sale Fast Casual 143

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 132

2020 Kitchen Safety Consumer Goods Point of Sale 132

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. Scott Lawton, CEO and cofounder at bartaco. Starting in April, our data shows that venues will be booked 7 days a week.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. More than 1,200 questionnaires were collected as part of the survey, which took a close look at respondents’ experiences, attitudes and future intentions with regard to traveling and visiting hospitality-related businesses for the remainder of 2020.

Loyalty Program 114

Loyalty Program Fast Casual Online Ordering Consumer Goods 114

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 195

Food Safety Mobile Ordering Online Ordering Kitchen Safety 195

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. It can be stressful to manage a growing catering business without relying on technology. We hope this brief guideline helps you build a framework for your catering program to move forward.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

2021 175

2021 Kitchen Safety Food Safety Mobile Ordering 175

The Restaurant Times

JANUARY 11, 2023

Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. How Should You Integrate Automated Order Taking? Conclusion.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

AUGUST 19, 2020

“Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Brad Duea – CEO, Restaurant REVOLUTION Technologies. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 187

Kitchen Safety Loyalty Program Delivery Customer Service 187

Modern Restaurant Management

JUNE 3, 2021

Brands that accelerated investments in technology and logistics to deliver faster and more frictionless service during the pandemic are beginning to level the playing field, but now there’s a race to roll out restaurants of the future. Franchise Operations Index. Impatience continues to surge at fast food. Text ordering.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 147

Food Tip Distribution Guest Recovery Food Safety 147

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. The company has continued that momentum in 2020 by adding over 5,000 clients already.

Bar 118

Bar Cash Management Loyalty Program Point of Sale 118

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Born after 1997, research shows that this group will be responsible for up to 40 percent of consumer spending in 2020 (1). Offer connections.

Social Media 84

Social Media Consumer Goods Loyalty Program Customer Service 84

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

Advertising 132

Advertising Social Media Loyalty Program Technology 132

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 156

Mobile Ordering Restaurant Law Seating Customer Service 156

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 91

Travel Food Hotels Loyalty Program 91

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate. View all of the available resources by clicking directly to the "Make It This Winter" platform here.

Webinar 185

Webinar Customer Experience Mobile Ordering Customer Service 185

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800.

Healthcare 149

Healthcare Kitchen Safety Loyalty Program Small Business 149

Modern Restaurant Management

FEBRUARY 25, 2020

The final rule will be effective April 27, 2020. For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. The Beekman Group was represented by Akerman LLP.

Mobile Ordering 112

Mobile Ordering Front of House Customer Experience Back of House 112

Modern Restaurant Management

FEBRUARY 17, 2020

We’re thrilled to continue to support this incredible team in 2020 and beyond.” ” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark ” Yelp Adds Products. Spark Foundry?. ” Addressing Enterprise Advertisers’ Unique Needs.

Sports 121

Sports Point of Sale Entertainment Customer Experience 121