Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 How Tech Solutions Address Shortages and Increase Revenue.

Technology 140

Technology Front of House Online Ordering Back of House 140

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc.,

Innovation 52

Innovation Fast Casual Loyalty Program Retail 52

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Technology is changing the way that customers order from restaurants on- and off-premise. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Goliath Consulting

FEBRUARY 8, 2022

The restaurant industry has been slowly adopting new innovative technology and digital solutions as of recent. Since 2020, this has led to an increase of new technology systems for restaurants and helped them adapt to a new digital reality. These codes helped many restaurants in 2020. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. percent over 2019. .”

Franchise 190

Franchise Franchising 2020 2021 190

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 130

2020 Online Ordering Fast Casual Point of Sale 130

The Restaurant Times

JUNE 12, 2021

In an exclusive conversation with The Restaurant Times , Mr. Tapan Vaidya, CEO of PJP Investment Group, discusses the new menu innovations and proactive steps taken by the group to enrich their customer experience. Considering this as a great opportunity, Papa John’s added some unique plant-based innovations to its menu.

Innovation 52

Innovation Technology Menu Loyalty Program 52

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. Diners Show Holiday Spirit. Hassle-free holiday meals. Sales Stumble in November. ” Air Quality Concerns Guests.

2020 152

2020 Point of Sale Consumer Goods Seasonal Menu 152

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 148

2020 Influencer Point of Sale Food Safety 148

Modern Restaurant Management

JUNE 18, 2020

Retail, grocery, and restaurant online order for pickup orders grew 201 percent in April 2020 compared to February 2020. Predictive arrival technology was chosen by 65 percent of consumers as the technology they would most like to see implemented by merchants in order to spend less time in stores. Shifting Dining Habits.

2020 147

2020 Guest Recovery Kitchen Safety Online Ordering 147

Chowly

FEBRUARY 23, 2024

Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Additionally, 47% foresee increased reliance on technology to address labor challenges, while 45% acknowledge the need for more employees to meet rising customer demands.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Examples: Gusto , ADP Checkout our post on the Restaurant Tech Stack for more ideas on how to optimize your restaurant operations with modern technology. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 149

2020 Mobile Ordering Point of Sale Fast Casual 149

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. This space is receiving enormous focus & financial commitment in the field of continuous product development & innovation. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Technology 27.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. So, in an era where various aspects of our lives are improved by technology, why can’t it also help restaurants be more efficient? The Delivery Dilemma.

2019 144

2019 2020 Employee Relations 2030 144

Hot Schedules

JANUARY 27, 2020

Top Restaurant Industry Trends to Know for 2020. Restaurant owners and operators faced a number of challenges last year, from an unprecedented labor shortage to changing consumer expectations and the continued advancement of new technology. In light of these changes, what should operators prepare for as we head into 2020?

2020 117

2020 Webinar Employee Relations Allergens 117

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. AI Voice Automation. Digital Menu Boards.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. percent from 2020, according to the National Restaurant Association. More Technology and Digital Solutions.

2022 197

2022 Employee Relations Outdoor Fast Casual 197

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this. How Is Casual Dining Doing?

2020 178

2020 Loyalty Program Mobile Ordering Fast Casual 178

Xtra Chef

DECEMBER 31, 2019

Restaurant industry events are great venues to network with fellow operators, sample and source food and beverage vendors, and check out the latest and greatest trends in hospitality technology. At NRA, you’ll find everything from food and beverage vendors, to paper goods suppliers, to cutting edge technology solutions. Finance Events.

Events 79

Events 2020 Beverage Food Supply 79

Modern Restaurant Management

APRIL 4, 2023

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. The latest WFM technologies utilize artificial intelligence to solve these problems. The latest WFM technology innovations also include modern compliance and communication tools.

2023 157

2023 Customer Experience Restaurant Law Communication 157

Modern Restaurant Management

JUNE 16, 2023

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them. AI Grows in Popularity — But Can It Grow Profits?

Operations 106

Operations Online Ordering Social Media Technology 106

Foodable

JANUARY 14, 2021

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Three Key Points: Do not expect normalcy to return until 2022.

2020 69

2020 2021 Fast Casual Point of Sale 69

Foodable

AUGUST 3, 2020

Technology is critical to the survival of the restaurant industry in a post-pandemic world. Technology is now the key element for success. As early adopters and innovators shift their business models and entire missions, technology is the nextgen differentiator.” Food tech innovations.

Innovation 52

Innovation Events 2050 Food 52

Modern Restaurant Management

DECEMBER 17, 2020

2020 has been a challenging year for restaurants and hospitality professionals to say the least. The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining.

Back of House 212

Back of House Outdoor Government Dine-in 212

Modern Restaurant Management

NOVEMBER 5, 2021

Food service suppliers have been scrambling to keep pace with fluctuating demand in a supply chain that has been anything but predictable since 2020. hit an all-time low of $30 billion in April 2020. How Innovative Supply Chain Technology Can Empower Purchase Decisions. Total restaurant industry sales in the U.S.

Food Supply 228

Food Supply Supplies Customer Service Fine Dining 228

Modern Restaurant Management

MAY 19, 2021

With 73 percent of customers reporting that restaurant technology improves their guest experience, QSRs need to prepare for the reality that these technologies – and this level of rapid innovation – are here to stay. It is critical to also look at how these technologies will support you in the future.

Mobile Ordering 147

Mobile Ordering Technology Online Ordering Customer Service 147

Modern Restaurant Management

OCTOBER 26, 2022

Although these fees can be a growth inhibitor, innovative credit card processing software, services and solutions can help drive growth and mitigate the impact of rising interchange fees. percent in 2020. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment.

Consumer Goods 152

Consumer Goods Audits Restaurant Law Customer Service 152

Goliath Consulting

NOVEMBER 3, 2019

Photogenic foods have done well and we expect it will continue to do so in 2020 – all thanks to Instagram 6. We expect that the demand for local, organic, ugly (imperfect) produce and sustainable seafood will continue to grow in 2020. Also, look for unique and non-traditional flavors in 2020. Now on with 2020.

2020 60

2020 Food Social Media Sustainability 60

Modern Restaurant Management

MARCH 28, 2022

How is technology shaping the future of restaurants and giving brands a competitive edge? The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. What changes that may have seemed temporary should be made permanent?

2022 185

2022 FOH BOH Recruiting 185

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Download the full report here.

2020 90

2020 Point of Sale Online Ordering Consumer Goods 90

Modern Restaurant Management

NOVEMBER 7, 2022

Since April 2020, we have tracked changes in consumer behavior and sentiment in our quarterly surveys to understand better what customers want and need. Incorporate menu innovation into your value meal. Use technology to entice customers with relevant, personalized promotions.

Pricing 191

Pricing Loyalty Program Point of Sale 2023 191

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment. This has made it a driving force in 2020 restaurant trends.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Aaron Allen & Associates

JULY 17, 2020

Innovations that were already in place will be accelerated with COVID-19 serving as the catalyst for the adoption of change. Buy-Side : There’s a need for legal, financial, technological, and operations expertise. Our clients include restaurant chains, foodservice technology providers, and alternative foodservice formats.

2020 110

2020 Back of House Cash Management Specials 110

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been a year like no other for restaurants and the companies who support and supply them. So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you.

Employee Relations 213

Employee Relations Leadership Food Supply Magazine 213

The Restaurant Times

SEPTEMBER 19, 2020

The second session at POSist Mixer 2020 was a panel discussion moderated by Mr. Ashist Tulsian, founder of POSist Technologies. Biggies Burger was started in 2011, and as of 2020, the brand has a presence in 12 states with over 32+ outlets. The first panelist was Ms. Ramya Ravi, Director of Nandhana Group.

2020 52

2020 Customer Experience Consumer Goods 2011 52

Sante

OCTOBER 8, 2020

2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding. This guide identifies and optimizes every component of a successful talent management strategy by leveraging innovative technology with impactful features and seamless integrations.

Management 130

Management Management Recruiting Download 130