Modern Restaurant Management

DECEMBER 5, 2022

Many restaurant owners and managers immediately invested in multiple technology solutions to stay afloat in 2020, with contactless order and payment solutions being the most important. The value of a universal payment system could improve employee experiences. Fast forward to 2022, and the attitude has changed drastically.

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Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

OCTOBER 24, 2024

At Sleepy Bee, our work towards B Corp certification began in the summer of 2020, a time when many of us in the industry were wondering, “What are we doing here?” ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

DECEMBER 14, 2021

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

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2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

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Employee Relations Healthcare Online Ordering Customer Service 516

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].” Seed oil criticism is often espoused by influencers and channels who hold other reactionary beliefs. But you really don’t need to.

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Advertising Influencer 2023 2022 329

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 45 percent rate clear labelling about source of food and ingredients as vital, with a slightly higher percentage of men versus women (48 percent and 42 percent, respectively). California.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer.

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Front of House BOH Back of House 2023 428

Modern Restaurant Management

MAY 24, 2021

With pandemic related challenges and roadblocks, rising food costs have hit restaurant operators across country and don’t look to be stopping anytime soon. Most suppliers are dealing with not having enough employees to manufacture products, so those suppliers are shorting PO’s due into distributors.

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Food Food Supply Employee Relations Supplies 364

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

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2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. SMBs turn to AI to help with employee management strategies.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Improve employee performance. Reduce theft. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

NOVEMBER 17, 2021

Typical Employee Payout Methods. How Outdated Pay Cycles Negatively Affect Employees. But waiting two weeks to access pay can stretch employees thin, forcing them to use financially damaging payday loans or traditional lines of credit to get by. overdraft fees in 2020 , totaling a $200+ tab in fees alone. On-demand Pay.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

7 Shifts

FEBRUARY 4, 2021

Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], was a pain. We were using MICROS pre-COVID.

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Operations Book Small Business Communication 370

Modern Restaurant Management

FEBRUARY 10, 2020

In 2020, a new coalition will help hospitals not just in New York but nationwide provide patients plant-based food options that combat rather than contribute to cancer, diabetes, obesity and heart disease. In 2020, it is expanding its efforts to engage even more organizations in reducing meat consumption. Health Care Without Harm.

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Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

AUGUST 5, 2020

” Aron most recently served as the Australian CEO & Country Manager for Deliveroo from 2015 to 2020, helping grow the company into 500 cities and 13 countries during his tenure. ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 28, 2023

A drive to create better working conditions and benefits for industry employees. million in February 2020. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. In September this year, there were 12.37

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2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. Taco Bell's 2020 Commitments.

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Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

DECEMBER 19, 2023

Notably, significant changes were made to how the NFL Sunday Ticket is distributed, with YouTubeTV handling residential sales, a new company, Everpass, managing commercial rights, and DirecTV remaining the distribution source. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

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2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. The Local Foods menu focuses on locally sourced and seasonal ingredients. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Food Delivery Robots.

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Fast Casual Online Ordering Customer Service Employee Relations 282

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

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Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 21, 2020

The James Beard Foundation and VISIT PHILADELPHIA ® announced that together, the organizations will reveal the 2020 James Beard Awards nominees at a live press conference in Philadelphia on Wednesday, March 25 in partnership with Constellation Culinary Group. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Brewery Design Food Supply Equipment 348

EATER

JANUARY 3, 2023

Black Butchers United provides a way for butchers of color to pool resources, share job opportunities, and build community within a tough industry to break into In 2020, at the height of global lockdowns due to the coronavirus, Dylan Carasco was scrolling through Instagram when he saw something that stopped him in his tracks.

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Point of Sale Employee Relations Hiring Social Media 261

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

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Fast Casual Casual Menu Mobile Ordering 405

Black Box Intelligence

MARCH 10, 2020

Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Key Insights – May 6, 2020. .

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

7 Shifts

AUGUST 20, 2020

Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect. Before they can punch in, my staff has to go through the app and check everything off [the Employee Health Check], and it sends the notification to me.

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Employee Relations Guest Recovery Communication Food Safety 195

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. percent from unusually high numbers a year ago related to U.S. The first half of 2020 is forecast to total 10.23 Some Placer.ai That was up 5.7

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Mobile Ordering Online Ordering Point of Sale POS 305

EATER

JUNE 28, 2021

In April 2020, San Francisco Mayor London Breed passed an emergency order that put a ceiling on the total fee that third-party delivery apps could charge restaurants — including delivery commissions, credit card fees, and service fees — at 15 percent. billion in the last quarter of 2020 alone. DoorDash saw revenues grow to $2.8

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Delivery Restaurant Law Email Marketing Customer Service 261

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

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Employee Relations Front of House Waste Hotels 147

Aaron Allen & Associates

JULY 17, 2020

We think foodservice-related investments can be grouped into one of three types. On the sell-side, this presents an opportunity to find the right partner who will stay loyal to your brand, employees, and guests. Deal Sourcing and Target Identification. Our restaurant and foodservice industry M&A advisory services include: .

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2020 Back of House Cash Management Specials 110

EATER

SEPTEMBER 22, 2022

Set to open in August 2023, the Detroit People’s Food Co-op will provide the neighborhood’s residents — who are predominantly low- and middle-income African Americans and have long lacked a high-quality, nearby grocery store — an easy source for healthy food. Inside Gem City Market in Dayton, Ohio. Serving More of the Community.

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Food Food Supply Food Order Education 246

Bingage

DECEMBER 2, 2019

Related Read – 13 Simple yet Creative New year Restaurant Promotion Ideas. Now you need to be prepared for 2020, here we compiled a list of 31 restaurant statistics from reports, studies, and articles across the internet that cover the crucial state of the industry. There are 7 million employees in the restaurant industry.

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Social Media Online Ordering Employee Relations Sourcing 96

Hot Schedules

JANUARY 27, 2021

Employee benefits services. Employee benefits services. This co-employment model establishes your workers as employees of both your business and the PEO, allowing you to distribute employer responsibilities between you and the PEO. PEOs handle employer responsibilities like: Payroll processing and tax filing services.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., Denver, and San Francisco currently under exploration for 2020. NLRB Approves McDonald's Settlements.

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Mobile Ordering Catering POS Online Ordering 251