Remove 2020 Remove Employee Relations Remove Recruiting
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Restaurant Workforce Research: Reflecting on 2024 and Optimizing for 2025

Modern Restaurant Management

After millions left the industry in 2020, restaurants responded by increasing wages and leaning into incentives to attract employees back. To help restaurant operators better understand what employees want and need, close to 1,000 restaurant managers were surveyed regarding compensation, technology use, retention tactics, and more.

2025 474
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MRM Research Roundup: End-of-February 2020 Edition

Modern Restaurant Management

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 481
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What the Joint Employer Rule Will Mean for Franchise Restaurants

Modern Restaurant Management

Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor.

Franchise 520
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Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

2022 508
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National Restaurant Association: We Need Help!

Modern Restaurant Management

” The Association proposed three separate categories of protection for industry restaurants and employees: directed/targeted financial relief; loans/insurance options for impacted small businesses; and tax measures. Before coronavirus, the recruitment and retention of employees was the top challenge for the restaurant industry.

Insurance 432
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Experts Weigh In: What Are Key Challenges Restaurants Will Face in 2022?

Modern Restaurant Management

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474
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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. SMBs turn to AI to help with employee management strategies.