Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

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Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Shasta, California.

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2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

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2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Trust in restaurants remains high.

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2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 percent in March. Same-store sales for restaurants dropped by 28.3 percent in March.

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2020 Point of Sale Fast Casual Online Ordering 493

Modern Restaurant Management

JULY 26, 2021

The state of dining has transformed over the last year and a half and continues to rapidly evolve. According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. In the U.S.,

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Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

APRIL 27, 2020

“Adding to current best practices is an approachable way for owners and managers to put the modified protocols into practice as state and local officials begin to open communities.” It includes documents to assist in organizing and reopening dining rooms and businesses. First is an enhanced restaurant management platform.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Set up your livestream with the equipment and virtual event platform of your choice. Classes and Tastings. Virtual Meetings + Food or Swag.

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Events Food Supply Entertainment Equipment 531

Modern Restaurant Management

APRIL 17, 2025

"We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic, "Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. ."

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7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Congrats! ?? And good luck.

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

OCTOBER 19, 2020

Adults with confirmed COVID-19 were twice as likely to have dined at a restaurant in the 14 days before becoming ill, according to the Centers for Disease Control and Prevention (CDC). As the COVID-19 pandemic continues past the six-month mark, people remain wary about dining out. percent as of September 30, 2020.

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Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life.

Online Ordering 472

Online Ordering Management Management Point of Sale 472

Modern Restaurant Management

SEPTEMBER 9, 2022

With people dining out less, some restaurant owners are increasingly trying to cut costs to stay afloat. There’s also an ongoing labor shortage that has been ongoing since 2020, which also drives labor costs up. Inflation is promptly changing the behavior of everyone. People are deciding to eat- at home and purchase less.

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Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. The result was a 25% percent spike in sales in just two months.

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Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

MAY 16, 2022

According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. That’s up from $640 billion in 2020. With change in restaurant management so dynamic, industry experts say that now is a good time to review and even revamp restaurant insurance policies.

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Modern Restaurant Management

APRIL 2, 2021

Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. In May 2020, Pho MPH’s online order count totaled just 92. In June 2020, that number skyrocketed to 601 after the restaurant began utilizing Pronto. ”

Online Ordering 504

Online Ordering Website Management Social Media Customer Service 504

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs. Revamping the Menu.

Food Safety 508

Food Safety Website Management Online Ordering Food Order 508

Modern Restaurant Management

DECEMBER 16, 2022

Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room. It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment.

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Customer Service Customer Experience Consumer Goods Food Safety 563

Modern Restaurant Management

JULY 15, 2021

To have a successful restaurant, the owner or manager must be skilled at managing both front-of-house and back-of-house functions. In fact, 86 percent of restaurants identified lower profit margins as one of the primary challenges they dealt with in 2020, while more than half identified high operation costs as a primary challenge.

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Front of House Back of House Seasonal Menu Food Order 450

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. trillion in sales by 2030. The Delivery Dilemma.

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Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. billion on a seasonally-adjusted basis – the highest level since February 2020. Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

OCTOBER 22, 2020

While various measures have been taken to support restaurant businesses, such as pivoting to off-premise dining and home cooked meal planning, there are still challenges as the core restaurant offering has changed. For customers, QR codes could not be easier. Launching the camera and framing the code (1) results in an instantaneous response.

2020 529

2020 Mobile Ordering Customer Experience Customer Service 529

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 Legislators Will Rethink How to Better Manage Product Waste.

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Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

AUGUST 7, 2020

In early July 2020, a group of 239 scientists from 32 countries warned the World Health Organization (WHO) that the Coronavirus spreads mainly through the air. ” New York has just recently reopened restaurants for outdoor dining only. ” The short answer is – it depends.

Outdoor 508

Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

FEBRUARY 11, 2020

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. The Trend Toward Premium Tea. An Alternative to Coffee, Carbonated Beverages and Alcohol.

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Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. billion transactions and $67 billion in sales in 2024.

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Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. When our managers would do their schedule, they would have to manually check the event section to [see if there was] an event this week or not.

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Management Management Document Communication 370

Modern Restaurant Management

JULY 31, 2020

The same intensity will also mark what the restaurant bankruptcy “industry” as a whole will experience in the second half of 2020, through at least, the middle of 2021. Even in pre-COVID 2020, at least five restaurant chains filed for bankruptcy protection. providing and requiring PPE; taking reservations only for seating).

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Retail Casual Back of House Consumer Goods 444

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. At the onset of the pandemic, around two thirds of all restaurant employees were displaced , with many restaurants pivoting to off-premise dining to survive. This figure can go up for management staff, which costs $10,361 on average in 2019.

Front of House 493

Front of House Point of Sale Back of House Technology 493

Modern Restaurant Management

DECEMBER 5, 2022

As customer preferences have shifted toward dine-in experiences, increasing visits by 38 percent in Q1 alone, they are now looking for restaurants to provide the same level of convenience they’ve grown accustomed to with mobile ordering experiences. Thinking Long Term When Evaluating Restaurant Technologies.

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Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. As dining turned to off premise, remaining staff were focused on packaging and expediting to-go and delivery orders. Roles shifted too. "It's a feeding frenzy on hiring right now. But this is slowly starting to change.

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Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

NOVEMBER 14, 2019

Trends are uncovered through a survey of more than 130 chefs, sommeliers, general managers and bartenders from 75+ Kimpton restaurants and bars. What's hot for 2020? Oat and hemp milks will continue to dominate menus in 2020, alongside nut-based, dairy-free cheeses. ” Alternative Diets Become Mainstream. .

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2020 Bar Influencer Compost 375

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. After deciding to pass on the dine-in, it just made sense to invest in the other currently available options and especially delivery. Chayon feels the investment he made in his business has been worth it.

Technology 493

Technology Website Management Food Order Customer Service 493

Modern Restaurant Management

FEBRUARY 5, 2021

Late in 2020, Eureka! Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Guests can contact Eureka!

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Mobile Ordering Online Ordering Airlines Customer Service 477