Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 22, 2024

percent, about 87,000 positions, above their February 2020 employment peak, according to the National Restaurant Association. As a general rule of thumb, if you’re determining when and how long someone works, set their pay rate, provide the equipment for them to do their jobs and directly supervise them, they are likely an employee.

Restaurant Law 333

Restaurant Law Tip Distribution Fine Dining Insurance 333

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19.

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2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

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2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

OCTOBER 13, 2024

According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses.

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Marketing Tip Distribution Mobile Ordering Customer Experience 449

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

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Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JULY 26, 2021

The state of dining has transformed over the last year and a half and continues to rapidly evolve. According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. In the U.S.,

Guest Recovery 508

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Set up your livestream with the equipment and virtual event platform of your choice. Classes and Tastings. Virtual Meetings + Food or Swag.

Events 531

Events Food Supply Entertainment Equipment 531

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Congrats! ?? And good luck.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 16, 2022

Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room. It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment.

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Customer Service Customer Experience Consumer Goods Food Safety 563

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. billion on a seasonally-adjusted basis – the highest level since February 2020. Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

OCTOBER 22, 2020

While various measures have been taken to support restaurant businesses, such as pivoting to off-premise dining and home cooked meal planning, there are still challenges as the core restaurant offering has changed. For customers, QR codes could not be easier. Launching the camera and framing the code (1) results in an instantaneous response.

2020 529

2020 Mobile Ordering Customer Experience Customer Service 529

Modern Restaurant Management

FEBRUARY 11, 2020

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. The Trend Toward Premium Tea. An Alternative to Coffee, Carbonated Beverages and Alcohol.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

SEPTEMBER 9, 2022

With people dining out less, some restaurant owners are increasingly trying to cut costs to stay afloat. There’s also an ongoing labor shortage that has been ongoing since 2020, which also drives labor costs up. Inflation is promptly changing the behavior of everyone. People are deciding to eat- at home and purchase less.

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Inventory Equipment Waste Pricing 474

Modern Restaurant Management

APRIL 27, 2020

It includes documents to assist in organizing and reopening dining rooms and businesses. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. No cover fees through September 30, 2020. Up to 50-percent discount on cover fees in the fourth quarter of 2020.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

APRIL 17, 2025

"Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. ." Back in 2020 before bots and reselling reservations were as prevalent as they are today, Tock launched a sophisticated prevention system. Tock's origin story is all about problem solving.

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. The result was a 25% percent spike in sales in just two months.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JULY 31, 2020

The same intensity will also mark what the restaurant bankruptcy “industry” as a whole will experience in the second half of 2020, through at least, the middle of 2021. Even in pre-COVID 2020, at least five restaurant chains filed for bankruptcy protection. providing and requiring PPE; taking reservations only for seating).

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Retail Casual Back of House Consumer Goods 444

Modern Restaurant Management

NOVEMBER 14, 2019

What's hot for 2020? Black pepper ice cream, coconut ceviche and Japanese whisky highballs are just a few of the unexpected–yet delicious trends–that will be popular in 2020, according to Kimpton's soothsayers. Oat and hemp milks will continue to dominate menus in 2020, alongside nut-based, dairy-free cheeses.

2020 375

2020 Bar Influencer Compost 375

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. trillion in sales by 2030. The Delivery Dilemma.

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2019 2020 Employee Relations 2030 357

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Carry-out, which represents the largest share of off-premises modes, increased orders by +3 percent in January 2020 and by +10 percent in December versus year ago. Restaurant Resiliency.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

OCTOBER 19, 2020

Adults with confirmed COVID-19 were twice as likely to have dined at a restaurant in the 14 days before becoming ill, according to the Centers for Disease Control and Prevention (CDC). As the COVID-19 pandemic continues past the six-month mark, people remain wary about dining out. percent as of September 30, 2020.

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Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

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2020 Food Safety Kitchen Safety Consumer Goods 283

Modern Restaurant Management

MAY 16, 2022

According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. That’s up from $640 billion in 2020. In 2020 the pandemic severely hit restaurants across the U.S. ” Covid Issues Still on Front Burner. . ” Covid Issues Still on Front Burner. .”

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Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

JULY 15, 2021

That means juggling everything from hiring and managing staff; deciding on your menu and any day-to-day changes; ordering food, beverages, dishes and other kitchen and dining room essentials; to handling to-go and pick-up orders, among other tasks. With all these responsibilities, it can be a struggle to maintain profitability.

Front of House 450

Front of House Back of House Seasonal Menu Food Order 450

Modern Restaurant Management

AUGUST 7, 2020

In early July 2020, a group of 239 scientists from 32 countries warned the World Health Organization (WHO) that the Coronavirus spreads mainly through the air. ” New York has just recently reopened restaurants for outdoor dining only. ” The short answer is – it depends.

Outdoor 508

Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

AUGUST 12, 2020

The NPD Group reported that digital restaurant orders increased by 63 percent in March 2020 alone. The National Restaurant Association also highlighted other technologies restaurant operators can adopt to resume business and provide a safe dining experience. Revamping the Menu. In 2019, labor costs averaged 31.6

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

APRIL 2, 2021

Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. In May 2020, Pho MPH’s online order count totaled just 92. In June 2020, that number skyrocketed to 601 after the restaurant began utilizing Pronto. ”

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Online Ordering Website Management Social Media Customer Service 504

Modern Restaurant Management

JUNE 2, 2021

For some, restaurants parking lots became outdoor dining experiences, and for others, curbside pickup became the financial lifeblood. Now that the world is emerging from its year-long quarantine, people are returning back to their former dining habits and QSRs are finally experiencing steady revenue flow. Know Your Appliances.

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Social Media Article Equipment Government 508

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. billion transactions and $67 billion in sales in 2024.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JUNE 6, 2022

During the pandemic, restaurants were forced to shut down or limit their indoor dining areas to prevent the spread of COVID-19. Most restaurants took advantage of al fresco dining or turned to alternative pick-up and delivery service methods to regenerate revenue. This is especially true for the hotel bar.

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Hotels Customer Service Customer Experience Beverage 450

Modern Restaurant Management

SEPTEMBER 24, 2020

Off-premise dining was already on-trend in the restaurant industry well before COVID-19. According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. But now there’s something coming on stronger than even delivery: takeout.

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Coupons Social Media Online Ordering Customer Experience 596

Modern Restaurant Management

DECEMBER 22, 2020

to keep customers in the know as to their location’s dining modifications, designated a Sanitation Team Member at every location to ensure safety and sanitation measures were being met, and for those dining with us, we completed a sanitation checklist to provide insight into the efforts we take to keep our communities safe.

Hospitality 493

Hospitality Food Safety Customer Experience Online Ordering 493

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019. The world has changed.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568