Modern Restaurant Management

JANUARY 12, 2022

Nearly half (47 percent) said they feel like all the delivery and take-out orders result in longer waits when they order in-person and 29 percent said the atmosphere of dining-in is hurt by delivery drivers picking up food. Sustainability and healthy options rising in importance. Fast is not fast enough.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 15, 2020

In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes. Top Foods of 2020. chili: 228 percent more popular.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 16, 2021

billion from the same period in 2019. As restaurants reimagined takeout and venues shut down their bars, we too repurposed and rebalanced our portfolio repeatedly to meet changing demands—whether we were converting food packaging supply lines to produce PPE or supporting take-out offerings with tamper-proof food packaging.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

EATER

APRIL 21, 2025

Chimes of chatter between khalehs and other aunties playing an acts-of-service tug-of-war surrounding the bountiful sofreh spread out across the table. These restaurants have carried the stateside diaspora community (by 2019, the Iranian population in the U.S. Its saffron-stained fingertips clouding a freshly sacrificed manicure.

Back of House 255

Back of House Seasonal Menu 2000 Serving 255

Modern Restaurant Management

AUGUST 2, 2021

The comparable week in 2020 (to July 25), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Across all states, value velocity remains strongly positive compared to last year, with all key states now ahead of 2019. Sales velocity is now +34 percent vs July 27, 2019. California.

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

OCTOBER 9, 2020

And then, beginning in early March, the bottom fell out. percent of the 2019 numbers. So what are some of the best things you can do to sustain your business during the pandemic? Take advantage of online channels like email and social media posts to effectively get your message out during this timeframe.

Online Ordering 474

Online Ordering Email Marketing Social Media Retail 474

ChowNow

JUNE 12, 2025

Established in 2019, the restaurant is owned and managed by Ekrem Ilhan, who combines his background as an engineer with restaurant operations to deliver authentic flavors to local diners. These fees were cutting significantly into their profits, making it difficult to sustain the business in an environment of rising costs.

Online Ordering 195

Online Ordering Ordering Sustainability Customer Experience 195

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. These types of services are going to drastically alter the way we think about going out to eat. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

FEBRUARY 10, 2020

While some of America’s most beloved brands like McDonald's, Chick-Fil-A, and In-N-Out Burger have been slow to capitalize on the surging interest in plant-based eating in the U.S., Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 23, 2020

” The Weishaupt’s founded the Weishaupt Family Foundation in 2019 to give back to the community-at-large and distributed $50K in grants to nonprofit organizations in the New Orleans area. is rolling out a suite of features and extended price cuts through March 2021 to support restaurants during the COVID-19 pandemic.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MAY 7, 2020

” As consumers begin to eat out again when restaurants reopen, the question will be less about the food, and more so about what steps the restaurant has taken to ensure the health and safety of guests. As soon as they’re done with their food and drink, they stand up and walk out. Going Contactless.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

Modern Restaurant Management

APRIL 29, 2021

March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. Restaurants are switching out dinnerware for full paper and plastic to eliminate the need for a dishwasher (it’s one position but it’s one of the toughest to fill). People were in between jobs or suddenly out of work.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Two-thirds (66 percent) of consumers say they have ordered take-out/delivery in the past 2 weeks.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Or maybe the answer just keeps shaking out in one direction.

Pricing 363

Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

SEPTEMBER 15, 2021

89 percent of Canadians are looking forward to eating out with friends and family, with 64 percent going so far as to say that dining out will be an important part of their lifestyle post-pandemic. The momentum of travel however implies that we could see the current 2021 velocity figure start to hit 2019 levels in the next few weeks.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. “We are very excited about our partnership with SaverLife. . ” Curry Up Now Adds Incentives LTO.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 547

2022 Online Ordering Customer Service Website Management 547

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? In 2019, over 490,000 of those locations were independent, privately owned businesses. Why would I choose to support a locally owned restaurant?

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. This is interesting considering that post-pandemic, dine-in popularity has decreased and delivery and carry-out popularity has increased.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

SEPTEMBER 23, 2020

At the end of 2019, the restaurant industry was booming. If you have unproductive or low-revenue-producing locations, let your lender know you plan to close or moth ball them, or perhaps reduce your staffing matrix back to the bare minimum to support the retained take-out and delivery business.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

EATER

DECEMBER 23, 2021

The drinkware retails between $20 and $30, and is almost always sold out on the Starbucks website. Things really changed in 2019, though, when Starbucks released its now-iconic matte black studded tumbler for cold drinks. “I I fell in love with that studded look,” she says. Spaulding’s first beloved cup retails for $24.95

Marketing 337

Marketing Merchandise White Paper Retail 337

Modern Restaurant Management

JULY 1, 2020

Takeout and delivery has continued to sustain interest on Yelp, still up 148 percent based on consumer interest relative to pre-pandemic levels. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

APRIL 3, 2020

Used cooking oil, sometimes referred to as “liquid gold”, turns out to be an extremely valuable resource for both restaurateurs and refineries — and thieves. A garage sale’s success depends on the saying, “one person’s trash is another’s treasure.” But there’s always a downside.

Recycling 550

Recycling Uniforms Restaurant Law Government 550

Modern Restaurant Management

OCTOBER 22, 2020

million over the next five years to build and sustain the program. In 2019, Salata completed a rebrand, redesigned its stores and launched its tech suite and Tastemaker loyalty program. As part of the company’s commitment to advance racial equality, PepsiCo is the founding sponsor committing $2.5 ” Delivering Jobs.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

EATER

DECEMBER 17, 2021

In the months following pandemic-related shutdowns and closures, chefs of all stripes got creative, using their forced sabbatical to try out their best ideas in new and interesting ways — creating one of the very few bright spots in an otherwise terrible time. At the same time, we also get to take advantage of their walk-in traffic.”.

Small Business 274

Small Business 2019 Take-out Franchise 274

EATER

DECEMBER 16, 2021

They kicked me out of the house,” she said. They left me out on the streets. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” Her parents weren’t in a position to help her financially. I didn’t know what to do.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

EATER

JUNE 28, 2024

Costello says for a while the packaging line didn’t have a packaging manager, and the workers were collectively working to get the product out. “I But no, we haven’t been reached out to yet. The entire mid-aughts “foodie” movement (out of which Eater was born) came as a reaction to the vast corporatization of what we eat.

Brewery 353

Brewery Back of House Food Safety Consumer Goods 353

Modern Restaurant Management

MAY 30, 2025

Increased costs of sustainable packaging and adherence to government regulations contribute to financial burdens. Among the highlights: AI meets appetite : As AI becomes more mainstream, 52 percent of diners are open to taking AI recommendations from restaurants or apps based on their past orders.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Key data points on food and beverage trends include: 93 percent of operators say their restaurant's total food costs are higher than they were in 2019.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

MARCH 16, 2020

analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. Imports during 2019 totaled 21.6 11-16, 2019. 89 percent of Americans in the workforce said they consciously take steps to avoid the germs of sick co-workers or colleagues. Some Placer.ai million TEU in May, a 9.3

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Perfect Daily Grind

JUNE 21, 2020

In the US in 2019, the café industry was worth US $47.5 In addition, coffee shop visits will probably be shorter, and fewer people will seek it out as a working space until it’s been confirmed that the virus has stopped spreading. Let’s take a look at what today’s coffee shop consumer cares about. “The Credit: Nicole Motteux.

Café 179

Café Consumer Goods Customer Experience Sustainability 179

Modern Restaurant Management

FEBRUARY 28, 2020

” At 3,900-square-feet, the build out of AQUAlounge is projected at $5 million, and construction is scheduled to begin in February of 2020. One similar concept of note was announced by Lebua Hotels & Resorts, whose Bangkok-based day club, Float, was estimated to launch by end of year 2019, according to Forbes.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

FEBRUARY 21, 2020

The event will take place at 10:00 A.M. “VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA.

Brewery 348

Brewery Design Food Supply Equipment 348