Modern Restaurant Management

MARCH 6, 2020

2019 was the year of convenience in the restaurant business. Online ordering, curbside to-go, self-ordering kiosks, and third-party delivery services dominated the restaurant landscape; these trends were so predominant that you'd now be hard-pressed to find a restaurant that doesn't offer at least one of these services.

2020 515

2020 Coaching Front of House Customer Service 515

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 16, 2020

The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months. Among the highlights: Almost two-thirds of people (63 percent) have dined in at a restaurant during COVID-19, indicating a demand for alternatives to eating at home.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As the clear platform leader in the restaurant space, we are excited to use this investment to extend our capabilities and drive a bigger impact for the restaurant industry.”

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

JULY 24, 2020

In recent years, the restaurant and bar industry has undergone major education from law enforcement officials on how to respond to active shooters, with a consensus forming around the basic idea of “Run, Hide & Fight.” million higher than the number conducted in March 2019. How Active Shooter Events Unfold.

Restaurant Law 305

Restaurant Law Employee Relations Document Events 305

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Imports during 2019 totaled 21.6 11-16, 2019. COVID-19 Foot Traffic at QSRs. Some Placer.ai

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. million who spend $11.5 billion on average.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

SEPTEMBER 30, 2020

Takeout and delivery: a fast-growing and critical component for restaurant success. The top choice by far was having a culinary experience similar to eating at the restaurant. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 16 states. .

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. With plans for national expansion, Condado’s growth goals include adding six to eight new restaurants annually. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018. William Zehnder, Sr.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. in January 2017. "Our U.S. " Reducing Food Waste.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Nominees for more than 50 awards categories, including Restaurant and Chef, Restaurant Design, and Media will be announced. ET and will be streamed live online.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

DECEMBER 2, 2021

Washington Community Service Center, food and activism have always been intertwined In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Shakirah Simley (center) at the Eater Young Guns Summit in 2019. For Shakirah Simley, executive director of Booker T.

Government 261

Government Back of House Education Food Order 261

EATER

JUNE 29, 2022

Restaurants like New York’s Rowdy Rooster are showing how Indian fried chicken is not just a riff on the Southern American staple Chintan Pandya and Roni Mazumdar, the pair behind restaurant group powerhouse Unapologetic Foods, want you to know that their new fried chicken restaurant, Rowdy Rooster , is not the “McDonald’s version” of Indian food.

Fast Casual 246

Fast Casual Dietary Restrictions Restaurant Law Food Order 246

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. Brentwood Acquires Chicken Salad Chick.

Franchise 193

Franchise Franchising Fast Casual Point of Sale 193

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

OCTOBER 29, 2019

" The Big Kahuna Burger theme will be part of the Interior where staff will be in costume and exterior of the restaurant with Big Kahuna Burger signage. “We are proud to make this pledge and we invite other restaurant and QSR companies to do the same.” The winners included: MAKEr of Honor 2019. techtown Refresh.

Food Supply 216

Food Supply Franchising Franchise Customer Experience 216

EATER

SEPTEMBER 12, 2023

Sussman’s first solo book, the acclaimed 2019 Sababa , focused on another vibe: the titular everything-is-great state of being found in her adopted homeland of Israel. Diner reads like a scene report from the restaurant.

2023 363

2023 Book Point of Sale Take-out 363

Restaurant365

JUNE 26, 2020

While many American businesses have been impacted by COVID-19, the restaurant industry is among those hit hardest. In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place.

Blog 78

Blog Audits Employee Relations 2020 78

MBB Hospitality

APRIL 25, 2019

It’s one thing to start a restaurant business , but it’s an entirely different monster to sustain it and make it grow. This business growth guide is designed to help restaurant owners achieve the next level of development for their food venture. 8 Techniques to Grow Your Restaurant Business in 2019. Revisit your branding.

2019 40

2019 Social Media Point of Sale Restaurant Law 40

KaTom

AUGUST 29, 2019

It can be found almost anywhere, from grocery stores to high-end restaurants, and can even be recreated at home. In the ninth century, the concept of sushi spread throughout Japan due to the rise of Buddhism and Buddhist dietary laws that encouraged abstaining from all meat with an exception for fish and seafood. as of July 2019.

Customer Experience 67

Customer Experience Bar 2019 Restaurant Law 67