Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. What’s on our collective horizon for the future of dining? Currently, binary experience dictates where consumers dine. Want a lightning-fast grab-and-go experience? Or can they?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. Houdek had been with the chain since 2019. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun.

Leadership 162

Leadership Fast Casual 2025 Franchise 162

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. It was probably $100 or $125 for an ounce of caviar.

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Fast Casual Fine Dining 2008 Pricing 319

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in. While only 2.3

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

DECEMBER 6, 2019

In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants. Measuring success in these areas may help drive KPI success.

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally. .

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

7 Shifts

AUGUST 7, 2024

A restaurant that serves fresh swordfish with grilled vegetables, for instance, will probably have a higher food cost percentage than a fast-casual restaurant that serves fried fish and chips, since the fish may come frozen and the french fries can be bought in bulk. Restaurants have two kinds of costs.

Food 370

Food Seasonal Menu Inventory Pricing 370

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. Labor costs and labor cost percentage. Pizza: 31.3%.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

EATER

JULY 11, 2022

From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. As the Wall Street Journal recently reported , Resy saw its busiest month ever this April, Tock has experienced record-breaking traffic, and OpenTable reported fewer walk-ins at restaurants in 2022 than in 2019.

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Front of House Reservations Fine Dining 2022 246

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

7 Shifts

AUGUST 27, 2020

Your restaurant employee handbook is the place you should outline employee code of conduct, and set standards on what’s deemed acceptable or unacceptable behavior.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Black Box Intelligence

APRIL 25, 2025

It was only Casual Dining and Fast Casual that were able to post positive same-store sales growth. Segment Performance Deep Dive: Casual Dining Rebounds There has been a resurgence in Casual Dining in recent months. That’s only behind Casual Dining and Fast Casual.

2025 52

2025 Fast Casual Point of Sale Fine Dining 52

EATER

MAY 2, 2023

in 2019), including streaming and retail, amounting to over $200/month. These so-called VIP customers come up often in discussions about restaurant subscriptions, whether it’s fast casual or fine dining. At this point, I’m extremely hesitant to sign up for any new subscriptions, even from the restaurants I love.

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Loyalty Program Social Media 2022 Customer Service 254

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.”

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. " The TWO HENS monthly license fee is $249. .

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

NOVEMBER 1, 2019

.” Pieology Founder and Chairman Carl Chang said, “We’re thrilled to see that what started as a family idea in Fullerton, California, to bring great food and community together, will now become a global destination for great fast casual pizza.” ” Coolgreens Turns 10. We aim to change that.”

Franchise 216

Franchise Franchising Fast Casual Point of Sale 216

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. With roughly 2.5

Front of House 98

Front of House Fast Casual Back of House Fine Dining 98

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The transaction marks the addition of the first fast-casual concept to Yum! ” Islands Fine Burgers Giving Back. Brands, Inc.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining.

Fast Casual 98

Fast Casual Point of Sale Front of House Fine Dining 98

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Fine dining.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Black Box Intelligence

MARCH 10, 2020

The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

NOVEMBER 5, 2019

“Controlling the pace of the dining room – how often tables turn over and when to fill them again – has significant financial impact for restaurants,” said Jon Morin, OpenTable’s VP of Product Management. The transaction is expected to be completed in Q4 2019 or Q1 2020. Action Against Hunger.

Waste 253

Waste Food Leadership Customer Service 253

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied.

Fast Casual 97

Fast Casual Point of Sale Front of House Fine Dining 97

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Limited-service includes quick service, and fast casual.

Fast Casual 98

Fast Casual Fine Dining Point of Sale 2022 98

EATER

MAY 24, 2022

Even after Guidara departed the restaurant in 2019 and Humm turned EMP into a mostly vegan restaurant last year, to somewhat lackluster reviews , it has stayed a destination for the wealthy and all those who aspire to emulate their lifestyles. Yes, it’s prohibitively expensive for most, but it’s also just… fine.

Fine Dining 246

Fine Dining Seasonal Menu Food Order Transportation 246

Restaurant Clicks

OCTOBER 23, 2021

city, with neighborhood pizza spots, fine-dining classic Italian, and even pizza food trucks serving up numerous styles of fabulous pies. Located in Charlotte’s second ward, Capishe: Real Italian Kitchen won Charlotte Business Journal’s recognition as one of the best new restaurants in town in 2019.

Seasonal Menu 143

Seasonal Menu Online Ordering Fine Dining Fast Casual 143

Restaurant Clicks

SEPTEMBER 29, 2020

Generally speaking, there are 3 major types of restaurants; quick service, casual, and fine dining. Even using the word “burger” in the title could hint to people that you’re a fast food restaurant. Casual dining restaurants can do the same thing. One word titles can be very trendy.

Fine Dining 142

Fine Dining Fast Casual Customer Service Dine-in 142

Black Box Intelligence

JULY 26, 2022

For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022. Black Box Intelligence Analysts investigated average guest check growth in Q2 2022 compared to Q2 2019.

Fast Casual 98

Fast Casual Point of Sale 2022 Fine Dining 98

Restaurant Clicks

NOVEMBER 9, 2021

The first restaurant on my list is for those who enjoy a more immersive, sensory dining experience. does not offer casual dining, so I suggest you book a reservation before going in. If you call ahead of time, you can reserve a private dining spot on the beach or the private dining room for slightly larger groups.

Reservations 129

Reservations Fast Casual Front of House Seating 129

A Wine Story

JUNE 18, 2020

Like most of the top wineries in the Napa Valley, Stags Leap Wine Cellars long ago replaced casual, complimentary wine tasting at the winery bar with elegant, orchestrated “tasting experiences.”. After the tour, your group of 12 (the maximum number permitted) walk to a stunning private dining room overlooking the vineyard. Click Here

Vineyard 153

Vineyard Food 2016 Education 153

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Plus, restaurant sales are no longer just coming from customers dining on-site. All Restaurant Sales.

Fast Casual 52

Fast Casual Point of Sale Fine Dining Casual 52