Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Despite this, value velocities on Christmas Eve and Day were up by +37 percent and +42 percent versus 2019. ” What Restaurant Employees Want at Work. Key Takeaways. out of 5.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 148

2024 2023 Food Order 2013 148

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. In June, Leah Bhabha noted in a Grubstreet piece , citing a 2019 Diversity Baseline study , that 76 percent of all publishing industry professionals are white. “In Instead, BIPOC get stuck with work directly related to their ethnicities.

Social Media 141

Social Media Employee Relations Magazine Food Order 141

Open for Business

MARCH 23, 2023

Demand in 2023 is still below 2019 levels, according to a report from Fortune Business Insights, so you’ll want to do everything you can to grow your restaurant’s fan base. They can be done by full-time employees, part-time staff, or freelancers. In 2020, the pandemic reduced demand in the food service sector by more than 30%.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

2020 91

2020 Point of Sale Online Ordering Consumer Goods 91

EATER

APRIL 20, 2022

There are 70 dollar stores, and more than half — 41 — are in my district,” says Cochran-Johnson, who took her oath in 2019. In part, this moratorium was put in place because of concerns about how SBDRs may be negatively influencing public safety, food availability, and property values in unincorporated DeKalb County,” reads the resolution.

Food Safety 103

Food Safety Food Retail Small Business 103

Modern Restaurant Management

OCTOBER 4, 2021

Social media heavily influences app downloads among Gen Z. The biggest drop in positive sentiment year over year was related to restaurant “ambiance” In fact, the last three months have experienced the lowest percentage of “ambiance” positive mentions since the beginning of the year. Generational.

2021 135

2021 Fast Casual Mobile Ordering Social Media 135

Lavu

FEBRUARY 12, 2020

Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ).

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Aaron Allen & Associates

FEBRUARY 4, 2020

Here, we round up ten factors influencing how leaders are evolving their views and approach. so implementing other purely cost-cutting strategies would lead to cutting bone and ultimately undermining both the guest and employee experience. January 12, 2019. You May Also Find These Interesting … . Read More ».

2020 98

2020 Franchise Franchising 2018 98

Modern Restaurant Management

FEBRUARY 10, 2020

Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.

Hospitality 143

Hospitality Food Consumer Goods Point of Sale 143

Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Gift Card Sales Boom.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

EATER

JANUARY 8, 2021

These were white, Asian, African-American, Armenian employees that told us they had something they’d never tried, and they loved it.”. Moreno opened New York City’s Birria-Landia in 2019. At one point I took some tacos for my coworkers at Nordstrom to try the birria, and they loved them, especially the hot sauce.

Food Truck 145

Food Truck White Paper Back of House 2018 145

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. To cut through the noise, 2020 has been the year that many QSR brands have pulled the trigger on CTV, programmatic audio and influencer ad formats.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

EATER

MAY 3, 2022

For stars like Kevin Hart, Idris Elba, and Lorde, eating spicy wings is the key to relatability. The phrase “violently hot chicken wings” is what sold Evans, but this was at a time when much of digital media was beginning a “pivot to video,” as the Verge wrote in 2019. This isn’t an issue for Hot Ones to solve.

Social Media 101

Social Media Entertainment 2016 Employee Relations 101

Modern Restaurant Management

DECEMBER 17, 2020

According to Nielsen CGA's COVID-19 On Premise Impact Report, On Premise velocity in outlets that are currently operational has increased +146 percent in the week of December 5 v March 28 when the On Premise shutdown initially commenced, velocity in the latest week is down -48 percent compared to December 7 2019.

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Apicbase

FEBRUARY 29, 2024

Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. IFA , 2023) Restaurant Labour Statistics 50% of restaurant leaders plan to invest in front-of-house employee incentives.

2024 52

2024 Operations 2023 Loyalty Program 52

Aaron Allen & Associates

MAY 26, 2021

Between 2015 and 2017, Chipotle had a series of foodborne illness outbreaks related to compromised food safety. The food preservation process is challenging, influenced by a set of variables such as temperature, light, mixture and cross-contamination, organization to access loads, pest control, etc. in market cap. Sanitation.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 177

2021 Guest Recovery 2019 Loyalty Program 177

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Mark Bunney, Director of Go-To-Market Strategy at Ingenico Group.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In March 2021, QSR transactions were up +29 percent compared to a year ago and down -5 percent compared to March 2019, NPD reports.

2021 178

2021 Online Ordering Mobile Ordering Guest Recovery 178

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

MAY 1, 2020

Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Restaurant Industry Consumer Perspectives. Deciding where to eat has changed. In the U.S.

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

EATER

AUGUST 22, 2022

Regan’s other efforts — especially her memoir Burn the Place , which came out in July 2019 and was longlisted for a National Book Award — sync up with Elizabeth to show that, rather than expanding outward, Regan’s interests lie in finding what’s meaningful and valuable within what’s already available to her. Ciar O’Mahony. George R.R.

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

EATER

OCTOBER 13, 2020

I believe that, motivated by the desire to keep sponsorship and donor money flowing, employees of the foundation violated its own longstanding ethics and procedures to avoid a possible public backlash over the award winners. Like all committee members, judges serve voluntarily and are not paid. This statement reveals a number of things.

Social Media 101

Social Media Employee Relations Leadership Email Marketing 101

Modern Restaurant Management

FEBRUARY 14, 2020

ru Sushi Kitchen at Legacy Hall in September 2019 to much success. Nearly 400 students attended the 2019 event from 47 publicly-supported HBCUs and PBIs. This agreement highlights our commitment to cultivate a more diverse and highly-skilled employee base to help position us for continued growth well into the future.”

Back of House 109

Back of House Hotels Leadership Design 109

EATER

NOVEMBER 5, 2021

Disclosure: Eater LA reporter Mona Holmes is related to Rashida Holmes and did not participate in discussions about Bridgetown Roti’s place on the list. Diners who fell for the street food and canteen-style cooking at Adda (the duo’s 2019 Best New Restaurant ) clamored to get a taste of Dhamaka’s homage to rural and provincial fare.

Fine Dining 139

Fine Dining Front of House Food Truck Back of House 139

Modern Restaurant Management

OCTOBER 29, 2020

In addition to providing operators with the right food products to meet emerging dining trends, Holiday Scoop also features a new sink and surface cleaner to support restaurant operators’ in their commitment to diner and employee safety. Simon was an avid hunter and sportsman, but his greatest joy was his family.

Online Ordering 124

Online Ordering Customer Service Seasonal Menu Food Order 124

Modern Restaurant Management

NOVEMBER 18, 2019

The latest numbers from the Bureau of Labor Statistics show the number of employees in the industry growing by 2.6 There was some relief for restaurants in the form of rolling 12-month turnover for hourly, non-management employees declining slightly during September. The industry grew its same-store sales by 1.0 percent in October.

2019 97

2019 Point of Sale 2018 Consumer Goods 97

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. The Trabon and MenuTrinfo® partnership was initiated in 2019 with the First Watch brand, Sun & Fork. "In Plamondon, Sr.

Allergens 113

Allergens Kitchen Safety Guest Recovery Customer Service 113

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 129

2020 Kitchen Safety Consumer Goods Point of Sale 129

Modern Restaurant Management

FEBRUARY 1, 2021

Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. The widespread roll-out of vaccines won’t just impact travelers’ confidence to travel, it will have a major influence on where leisure travelers are prepared to go too.

2021 108

2021 Point of Sale Guest Recovery Travel 108

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 135

Franchise Franchising Mobile Ordering Kitchen Safety 135

Modern Restaurant Management

JANUARY 9, 2020

“When making an out-of-home dining choice, children influence the head of the house and more often than not, they decide where the family eats and how long they sit at an establishment,” says Loper. More than 25 percent of Southern Glazer’s 22,000 employees across the U.S., ” Schultz continued.

Fast Casual 99

Fast Casual Customer Service Online Ordering Employee Relations 99

EATER

JULY 6, 2022

On the morning of February 7, 2020, office employees at the Stone Barns Center for Food & Agriculture filed one by one into meetings with management. When leadership began presenting these ideas to staff in 2019, a number of Stone Barns employees vocally disagreed with the new direction. Some came out crying.

Agriculture 91

Agriculture Leadership Education Employee Relations 91

Modern Restaurant Management

NOVEMBER 2, 2020

This study is based on two surveys of restaurant customers from December 2019 and June 2020, as well as interviews with executives from quick service restaurants (QSR), fast casual and casual dining brands. From April 2019 to March 2020 – when U.S. From April 2019 to March 2020 – when U.S. Restaurant Satisfaction.

2020 216

2020 Mobile Ordering Hotels Food Safety 216