Modern Restaurant Management

OCTOBER 14, 2024

In the modern dining landscape, where convenience and customer experience are paramount, restaurants increasingly rely on electronic payment systems to facilitate transactions. These fees, charged by credit card companies to process transactions, can profoundly impact restaurants of all sizes. depending on the tier.

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Cash Management 2023 Customer Service Influencer 323

Modern Restaurant Management

DECEMBER 23, 2024

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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2025 Hospitality Bar Loyalty Program 346

Modern Restaurant Management

FEBRUARY 25, 2025

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. restaurant industry risks losing approximately $6.9 restaurant industry risks losing approximately $6.9 percent of searches were non-branded.

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SEO Social Media Customer Experience Customer Service 326

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data. As of 2024, over half of U.S.

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2025 Loyalty Program Social Media Fast Casual 419

Culinary Cues

JANUARY 29, 2025

At our core (restaurant folks) we are in the business of taking care of people through food. Look around you, seek to understand the world beyond your restaurant dining room and know that we (all those engaged in the restaurant business) are advocates for the power of food. This leads to the intent of this article.

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Blog Dine-in Article Training 309

EATER

NOVEMBER 12, 2024

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating.

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Restaurant Law Education Food Supply Dine-in 334

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. From updating policies to gearing up for tax season, these steps will enhance your compliance and position your restaurant for sustained growth. ” to spark ideas for ongoing improvement.

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2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

MARCH 31, 2025

As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. From franchise compliance to mergers and acquisitions (M&A) terms, the right legal frameworks can guide a restaurant company to long-term, sustained success.

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Franchising Franchise Restaurant Law Cash Management 221

Modern Restaurant Management

APRIL 9, 2025

Modern Restaurant Management (MRM) magazine asked Gale for his views on the current franchise environment and Pancheros growth plan. Maintaining brand consistency : It is essential to ensure that franchisees adhere to operational systems and complete training programs to avoid inconsistencies across the brand.

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Franchising Franchise Loyalty Program Training 221

Modern Restaurant Management

MARCH 26, 2021

The last year has had a profound impact on both restaurant operations and customer preferences, resulting in permanent changes. The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Complete Consistency for Your Restaurant’s Brand.

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Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

OCTOBER 23, 2023

Launching a fine dining restaurant is an undoubtedly exciting venture, but it's not without its challenges. With the fierce competition in the food industry, a well-thought-out pre-launch marketing strategy is crucial to ensure your restaurant gets the attention it deserves.

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Fine Dining Marketing Social Media Influencer 520

Modern Restaurant Management

MARCH 3, 2025

Employee Appreciation Day, observed on March 7, offers organizations in the restaurant industry a special chance to honor the incredible dedication, hard work, and unique talents of their team members. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving.

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Insurance Healthcare Leadership Small Business 412

Modern Restaurant Management

MARCH 19, 2025

Every restaurant owner is familiar with a POS system and knows how essential a strong system is to every aspect of restaurant operations and management. However, for restaurant owners looking to expand their operations, a POS system can help reduce some of the stress and questions associated with doing so.

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POS Loyalty Program Inventory Customer Service 221

Modern Restaurant Management

APRIL 29, 2025

For restaurant owners and operators who want to stay ahead and ensure a consistent, high-quality experience, employing mystery diners can be an innovative and invaluable tool for refining the guest experience. Building Guest Loyalty One of the most critical elements of running a successful restaurant is fostering guest loyalty.

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Franchising Franchise Uniforms Dine-in 283

Goliath Consulting

MAY 1, 2025

In todays digital-first dining culture, having a strong social media presence isnt optionalits essential. For restaurants, social media marketing is more than just posting food photos. Know Your Audience Before You Post Every restaurant has a unique vibe, and your social media should reflect that.

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Social Media Marketing Email Marketing Influencer 195

Modern Restaurant Management

MAY 9, 2025

Imagine turning your restaurant's patio into a profit powerhouse this summer, even amidst rising costs and inflationary concerns. To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 252

EATER

FEBRUARY 27, 2025

Today, fast-food apps are essentially a 21st-century iteration of the loyalty program, a marketing tool that retailers have used for more than 100 years to keep customers coming back. It can also make restaurant service more efficient. He wants the path of least resistance; the human interaction isnt as important.

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Mobile Ordering Loyalty Program Food Food Order 222

Modern Restaurant Management

MAY 2, 2025

Since the COVID-19 pandemic, the restaurant industry has faced a severe staffing crisis that remains unresolved to this day. With 70 percent of operators struggling to fill job openings and 45 percent reporting they don’t have enough staff to meet customer demand, according to the National Restaurant Association.

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Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

FEBRUARY 14, 2022

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Think about it: you can’t possibly know what your restaurant is up against unless you do your research. Food Quality. Location and Parking.

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Transportation Social Media Menu Pricing 575

Modern Restaurant Management

NOVEMBER 3, 2023

As a restaurant owner, you’ll know just how powerful word-of-mouth can be. After all, when it comes to choosing where to eat, we tend to prioritise the opinions and experiences of others over most other factors – it’s no wonder influencers have become such a powerful tool for restaurants in boosting their bookings.

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Influencer Book Marketing Social Media 491

Modern Restaurant Management

MARCH 15, 2022

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. As payments evolve, consumers adapt and restaurants must meet them there. Why the Crypto Craze? Once they earn 250 points, they are rewarded with $25 in bitcoin.

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Food Supply Point of Sale Supplies Food Safety 592

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to evolve – or disappear. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." It wasn’t just about survival; it was about reinvention.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 20, 2023

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

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Customer Experience Innovation Social Media Seasonal Menu 493

Modern Restaurant Management

MARCH 5, 2025

Ten years ago, I started my journey in the restaurant industry with a simple mission: to make people happy through ice cream. As business owners, we know how expensive turning a gray shell into a gorgeous restaurant is. I mean, it’s hard to have a bad day in an ice cream shop. Another critical area is production processes.

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Food Back of House Consumer Goods Kitchen Safety 323

Modern Restaurant Management

DECEMBER 31, 2024

Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

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Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 7, 2022

There was a time, not too long ago, when interacting with a brand—be it a retailer or a restaurant chain—was a fairly uncomplicated process. As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. The Quest for the Holy Grail.

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Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

ChowNow

FEBRUARY 13, 2025

The answer to why your restaurant needs a website is simple: if you dont have a website, you are 100%, without a doubt, missing out on hundreds, if not thousands of customers. 77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. Frustrating, right? A website, however, is entirely yours.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? The global online food delivery market size was valued at USD 221.65 from 2023 to 2030.

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Delivery Loyalty Program Food Food Order 147

EATER

FEBRUARY 18, 2025

Although often used as just a pitstop, the capital Colombo is home to a host of impressive restaurants and bars, as well as legendary bakeries, diners, and weekend markets. The southern coast is dotted with restaurants offering bounties from the sea. But its easy to find great meals if you know where to eat.

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Hotels Seasonal Menu Back of House Small Business 280

ChowNow

FEBRUARY 12, 2025

This guide will teach you everything you need to know about getting started with restaurant marketing. By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

AUGUST 7, 2024

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? That's where old-fashioned consistent marketing efforts comes into play. "It’s However, the exact budget depends on a restaurant's size, location, and stage of business. "For

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Marketing Email Marketing Social Media Coupons 471

Goliath Consulting

MARCH 14, 2025

As more diners use Ozempic and similar medications, restaurants may need to adapt to evolving guest preferences and dining habits. For restaurants, this shift could lead to increased demand for shareable plates, half portions, or customizable menu options that allow guests to order lighter meals without sacrificing variety.

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Email Marketing 2025 Customer Experience Customer Service 195

Goliath Consulting

DECEMBER 3, 2024

The Michelin Guide is renowned as the gold standard for restaurant ratings, synonymous with culinary excellence. However, in recent decades, it has steadily expanded its scope, recognizing exceptional restaurants across North America, Asia, and the Middle East. Consistency across the menu and between visits.

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ChowNow

JUNE 6, 2025

77% of diners go online to research a restaurant before deciding where to eat. And of that group, 68% said they were discouraged from going to a restaurant because they didn’t like what they saw. Whatever it is, your restaurant’s online presence is shaping the decision of whether or not they’ll place an order.

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Social Media Online Ordering Email Marketing Website Management 195

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

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2024 Online Ordering Website Management 2023 508