The Rail

FEBRUARY 7, 2025

Video can highlight your signature dishes , seasonal specials, decadent desserts, and upscale cocktails to encourage reservations. You may need to segment your audience to create more effective videos, such as content for workday lunches, evening diners, travelers, nightlife, and Sunday brunch crowds.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

Travel 539

Travel Back of House Customer Service Small Business 539

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Italy dominates as the dream food destination (55 percent want to travel for pasta).

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

EATER

MAY 14, 2025

We wanted a space for people who were traveling internationally or had read about these dishes in the past. We also have two seats at the bar that we reserve for walk-in drinks and la carte bites. Its about an hour and a half, seven courses, and composed of our classic dishes and crowd favorites.

Seating 230

Seating Outdoor Dine-in Beverage 230

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. Nowadays, running a successful restaurant takes more than great food and good service.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MARCH 31, 2021

The pandemic has required many facilities in the service industry to pare down the number of guests they can serve in public spaces simultaneously — but that doesn’t mean they must forfeit on establishing personal connections. The Human Touch.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

EATER

MAY 21, 2025

Makubi Safari Camp While operators have historically served Western cuisines, a handful of modern safaris are offering local cuisines and native ingredients to immerse guests fully in their stunning surroundings A safari in Africa is about more than wildlife encounters. Africas rich culinary traditions were largely excluded.

Outdoor 209

Outdoor Fine Dining Tourism Food Supply 209

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. If you want to know something about a neighborhood- look to its restaurant scene. [] RESTAURANTS ARE THE SOUL OF THE TRAVEL INDUSTRY.

Travel 463

Travel Small Business Point of Sale Back of House 463

EATER

JUNE 4, 2024

Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. Make reservations. For restaurants that accept reservations, reserve. How far in advance you’ll want to reserve depends on the restaurant. To phone in the reservation yourself, always begin with “bonjour.”

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. On our travels across the U.S., working to help our restaurant partners. Pay Attention to Ice.

Bar 474

Bar 2023 Back of House Coaching 474

Modern Restaurant Management

JULY 1, 2020

During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. in March, local businesses that could remain open had to quickly adopt new ways of serving customers, like more convenient communications, curbside pickups, local delivery and contactless payments.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel.

Book 184

Book Hotels Seasonal Menu Fine Dining 184

Modern Restaurant Management

DECEMBER 28, 2023

More Business and Pleasure : “Bleisure” travel is on the rise and next year we predict more people will be combining their business travel with personal leisure, leading to extended stays and more opportunities to explore. Respondents collectively serve more than 14 million covers annually and have more than 3.2

2024 474

2024 2023 Food Order 2013 474

EATER

MAY 26, 2021

For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. There were tea rooms at various price levels — “Look at the prices and watch the Fords go by,” wrote one customer in an early guest book — though not all welcomed any traveler.

Back of House 329

Back of House Advertising Travel Small Business 329

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Simplifying service paths: Optimize the positioning of key service stations, such as beverage counters or POS systems, to reduce staff travel distances and speed up service times.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. A final piece of advice for restaurants is to invest in a user-friendly reservation system. Only about seven percent of respondents said they anticipate rarely or never eating out. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

NOVEMBER 19, 2019

These talented chefs go above and beyond each day, creating and serving amazing meals to millions of sports fans, students, employees, hospital patients and travelers,” said John Zillmer, Aramark’s Chief Executive Officer. Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

MAY 1, 2020

Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. “We are in daily conversations with our clients, constantly monitoring insights, and relying on our core business — analyzing data to deliver market insights — to serve the industry.” Foot Traffic Dashboard.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

EATER

APRIL 6, 2023

But after the flurry of press releases, joyful Instagram posts, and weapons-grade whining from a few who were left off the list, a somewhat altered Vancouver dining scene has emerged from the fray with hiked prices and impossible-to-score reservations. Michelin’s concept originally was to get people to travel. Give me a break!”

Fine Dining 246

Fine Dining Reservations Pricing Cash Management 246

EATER

JULY 8, 2020

While there is no form of travel that’s perfectly safe right now, there are certainly more responsible options than others for scratching the itch. Aside from the people you travel with, it’s unlikely you’ll encounter other humans here at all.

Front of House 313

Front of House Travel Dine-in Seating 313

Modern Restaurant Management

FEBRUARY 17, 2020

Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. ” He serves on the Board of Directors for The Cholula Food Company, Spurs Sports and Entertainment and is Chairman of the Board of the TEAM Coalition (Techniques for Effective Alcohol Management). .

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

MARCH 16, 2021

From robots that created up to 2,000 recipes to robots that served diners, the world saw what the future would hold for this industry. It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. What issues or trends will have impact in the next five years?

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JANUARY 31, 2025

Success will depend on inventory management and expense agility with consumers prioritizing value and experiences like travel after years of volatility triggered by the pandemic. 1 Last Minute Planners, We Got You : Last year, 28 percent of Valentine’s Day reservations were made within 48 hours of dining.3 Additionally, 77.17

Marketing 221

Marketing Loyalty Program 2024 2025 221

Culinary Cues

JANUARY 20, 2024

Of course, water should be served and unless a guest chooses the more expensive options for bottled or sparkling water it should flow freely throughout the meal. [] AN ENTRÉE IS NAKED WITHOUT VEGETABLES Yes, restaurants have, to at least a baseline degree, a responsibility to provide a balanced meal. Do it right!

Fine Dining 449

Fine Dining Food Truck Back of House Pricing 449

EATER

JANUARY 8, 2024

Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country. You have to travel to a specific room in a specific building, if you are lucky enough to secure a reservation,” says Stubbs. But it also came from basic logistics: Restaurants are tied to a physical location.

Catering 312

Catering Customer Service Point of Sale Social Media 312

EATER

MAY 31, 2023

Between the picturesque inns serving multicourse feasts, craft beer bars with decks ideal for sunset drinks, and loads of seafood around every turn, it’s hard not to rave. Or you can travel from Wellington to McNeil Mills and stop for lunch at Backwoods Burger or Richmond Dairy Bar for ice cream.

Front of House 246

Front of House Back of House Hotels Seasonal Menu 246

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Excellence is not reserved for fine dining. [] KNOW HOW TO RUN A BUSINESS. Don’t strive for something that is beyond your ability to reach. Stick with what you are capable of and do it exceptionally well.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Modern Restaurant Management

OCTOBER 23, 2019

When you get it right, your marketing ROI is higher, your tables are more consistently reserved and your revenue is more consistently flush. Do they want to recapture the excitement of travel and adventure? Look deeper than the dishes you serve. So how do you get it right? Do they want to feel rich and spoiled for an evening?

Social Media 290

Social Media Customer Experience Small Business Catering 290

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. In addition to his role on SEC Nation, the network's traveling roadshow, Tebow contributes to a variety of other ESPN platforms. WOWed by the Growth.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 17, 2024

By focusing on RevPAG, hotels can shift their F&B strategy from simply serving meals to maximizing the value of each guest's dining experiences throughout their stay. A PMS serves as the central nervous system for hotel operations, including F&B management.

Hotels 251

Hotels Mobile Ordering Point of Sale Technology 251

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred. He never even took one bite of the food that I prepared.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

EATER

SEPTEMBER 29, 2023

According to Aisenstat’s son, Hy’s current president and CEO, Neil Aisenstat, Hy Aisenstat simply loved Honolulu, as popular a travel destination for families in British Columbia, Alberta, and Saskatchewan as the mainland U.S. When it first opened, it was prominently serving tourists, as you would expect from a new business.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

EATER

DECEMBER 15, 2021

A host of new experiences aim to attract younger travelers to Champagne. But beyond the two-hour guided visit with a tasting (around $79) including two cuvées, by appointment only) or sampling cuvées by the glass, the house began serving weekend brunch in the garden in the summer of 2020.

Back of House 284

Back of House Tourism Hotels Vineyard 284

Restaurant Clicks

DECEMBER 10, 2021

Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Kumo Sushi II serves authentic Japanese cuisine. View this post on Instagram A post shared by Diana | Food & Travel (@dianaeatsnyc). Kyoto is open at noon daily and serves late-night sushi until 11:00 pm or after. Make a Reservation.

Serving 133

Serving Online Ordering Food Order Travel 133

Modern Restaurant Management

NOVEMBER 27, 2024

Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent). Old Ebbitt Grill (Washington, D.C.) – A historic institution serving classic Thanksgiving dishes.

2025 221

2025 Loyalty Program 2024 Back of House 221