Modern Restaurant Management

FEBRUARY 8, 2024

A regular commercial cleaning service might be all that is needed if you have a small restaurant with less foot traffic, small walls, and shorter ceilings. Ask for references. Make sure anyone you want to hire has well-trained staff and more importantly experienced supervisors on the job site for every job.

Specials 492

Specials Operations Hiring Front of House 492

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. In any case, The Blue Gentian was a busy place. Bofinger – what’s your secret ingredient?

White Paper 411

White Paper Hospitality Fine Dining Reference 411

Modern Restaurant Management

JUNE 17, 2020

As restaurants across the nation begin to reopen for business, there are many challenges that they will face for the first time. Business as usual is a thing of the past! Business Continuity is Key to Your Branding, But How do You Continue to Promote Your Brand When the Rules of Doing Business Have Changed So Drastically?

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Check references carefully and run quick trials. Small perks go far too.

Management 148

Management Management Seasonal Menu Cash Management 148

Culinary Cues

FEBRUARY 28, 2021

Look around you – identify the companies, businesses, or individuals whom you admire – you know, the ones that seem to win a lot and fit into that category of “successful”. Even more important – these are the companies, businesses, or individuals that seem to enjoy what they are all about. It is your job to SWEAT THE SMALL STUFF.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

Modern Restaurant Management

FEBRUARY 11, 2020

Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. In fact, premium tea draws many parallels to wine, which restaurants and foodservices businesses can consider when examining the “leaf” more closely. The Trend Toward Premium Tea. What is specialty tea?

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

FEBRUARY 6, 2020

It can highlight the equipment that is saving the most time for the business, condition reporting, where equipment could be replaced, planned obsolescence, and help to identify recommendations for where investment could be made to boost efficiencies and make your kitchen work smarter. Operator Misuse.

Catering 402

Catering Equipment Customer Service Small Business 402

Modern Restaurant Management

APRIL 15, 2024

Providing a small gift card to your restaurant when they fill out the survey helps ensure that customers make the time to do your survey and encourages them to return to your business later. Training your staff to promote your surveys effectively involves several steps: 1. It’s a great deal for you and your customers!

Management 490

Management Management Loyalty Program Social Media 490

Culinary Cues

JULY 23, 2023

As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. The model makes sense from a clear business perspective.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

Culinary Cues

APRIL 8, 2020

First – we (all of us who have made the restaurant business our life calling) hope that you will bring your skills, passion, and commitment back to the food business and will work diligently to help make us better. This has been at the core of the restaurant business forever. If not, I guarantee that you will.

Communication 474

Communication Food Supply Customer Service Small Business 474

Culinary Cues

AUGUST 7, 2021

A small step, but one that signifies that if we put our heads together there is a way, or many ways, to move beyond, over, or around those challenges. So, first step – let’s refer to it as a challenge. Possible causes: – People have heard how demanding and unforgiving the business can be. Why is this the case?

Social Media 474

Social Media Cash Management Blog Equipment 474

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. There is so much to learn about food, service, operating a business, people and traditions, and leadership.

Front of House 322

Front of House Communication Back of House Reference 322

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Culinary Cues

MAY 3, 2023

He is referred to as the hit maker for bands. Sweat the small stuff – it’s bigger than you think. If you can arrange for Bernard to play on your record – count on it being “GOLD”. Bread is the same way. It doesn’t crave to be in the spotlight. It’s all in the details, folks. No excuses – GET TO WORK!

Food Truck 474

Food Truck Customer Experience Take-out Food Supply 474

Sling

MARCH 26, 2022

It can also cause ripples throughout your business as a whole. You can avoid this negative impact by making employee retention a cornerstone of your business strategy. Do they exhibit the same ethics that you prize in your business? 7) Offer Training. Some team members may wonder if their job is on the line.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. Enterprise features that have previously been cost-prohibitive to small, independent restaurants are now available at an affordable cost.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Culinary Cues

APRIL 1, 2024

We all have our particular missions that do not include small talk. Pushing through the swinging kitchen doors I am engulfed by the smells, sounds, and oh such intense heat from a busy operation. As an evening sous chef for the operation, I expected to be insanely busy trying to juggle all these different events.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

EATER

APRIL 16, 2024

This popular saying in Colombia (which mirrors sayings elsewhere like “the shoemaker’s child always goes barefoot”) references the way specialists often forget to share their gifts with their own communities. The family eventually expanded to eight locations across the city, training locals to become baristas.

Social Media 331

Social Media Point of Sale Food Supply 2012 331

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Staff training needs to strike a delicate balance of being welcoming and informative. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Embrace the Suck

APRIL 26, 2020

Profits are sliding away a small percent at a time until you wake up one day in panic mode. All this could’ve been avoided if you had your finger constantly on the financial pulse of your business. It must drive results that improve the business. That’s happening to your bar or restaurant right now.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Embrace the Suck

JANUARY 13, 2021

While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch. While the food was getting rave reviews and the restaurant was slowly picking up more business. One night he sat down with me to talk about the future of my business. So, you do what you know.

Coaching 360

Coaching Back of House Front of House Take-out 360

Goliath Consulting

JUNE 15, 2021

And in a system as large as the US Food System, small changes produce a proportionally larger domino effect, where “one occurrence triggers a chain of subsequent events” with the potential to bring the overall structure down (1). Many farming businesses, including crop producers, require specific types of labor to perform their tasks (2).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

NOVEMBER 16, 2023

I’ve written previously about ways to show employees some love: investing in training, providing opportunities advancement, more reliable scheduling, listening to their ideas. Small businesses – as most restaurants are – have a tough row to hoe when it comes to providing health-care coverage for their employees.

Insurance 309

Insurance Employee Relations Reference Small Business 309

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. Franchise compliance is one of the biggest considerations when entering into and running a franchise business, as failing to follow federal and applicable city/state laws could result in serious consequences. How to Make Sure All Franchise Locations Are Compliant.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

MAY 16, 2022

If you are a seasoned veteran of the kitchen, you have likely experienced this a few times and know exactly what I am referring to, but for others – here is an attempt to re-create the “feel” of being in the kitchen zone: Tom arrived a bit later than normal for his shift at Café Monique. PLAN BETTER – TRAIN HARDER.

Café 439

Café Front of House Point of Sale Back of House 439

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. Growing a loyal customer base is a key to growing your business and keeping it profitable year-over-year. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. What is customer retention?

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

Modern Restaurant Management

MARCH 31, 2020

Restaurant and business owners should always be prepared in the event of loss or damage to normal business operations. Experts from both sides of the table have varying opinions regarding the extent of coverage afforded to businesses suffering losses. Compile one-to-three years of financials and tax returns.

Insurance 305

Insurance Government Employee Relations Small Business 305

7 Shifts

APRIL 1, 2020

The coronavirus health crisis is affecting countless businesses and restaurants all over the world. Start small with things like making coffee, making the bed, and eating breakfast. Being productive, even in small ways, can help your mental health. If you’ve always dreamed of opening a restaurant, write your business plan now.

Social Media 366

Social Media Outdoor Take-out Download 366

Goliath Consulting

MAY 8, 2020

Off-premise catering is undoubtedly a compelling business opportunity for restaurant owners. Catering also gives businesses brand exposure and valuable marketing opportunities. Catering also gives businesses brand exposure and valuable marketing opportunities. annually through 2019 (4).

Catering 248

Catering Point of Sale Delivery Customer Service 248

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. ” Outline Your Organizational Structure Outline the organizational structure of your restaurant, no matter how small your team may be. It ensures that your team is capable, well-trained, and prepared to provide excellent service.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

MARCH 13, 2025

Compliance Updates : Automatic updates for tax and labor law changes keep your business on the right side of regulations. Here’s a look at some of the top free and budget-friendly payroll tools tailored for restaurant businesses. Train Your Team Assign specific team members to handle payroll and provide them with proper training.

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. Your mission statement is the “why” of your business strategy and captures why your restaurant exists. Poorly written mission statements, littered with cliches, buzzwords, and business jargon. The result?

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

Lavu

MAY 5, 2025

Heres a simple 7-day plan to upgrade your operations without disrupting your business: Days 12 : Plan your transition. Days 56 : Train your staff. Communicate with Your Team and Vendors Keep everyone in the loop: Staff : Host a meeting to explain the timeline, go over the training plan, and address any questions.

POS 78

POS Training Kitchen Safety Cash Management 78

EATER

SEPTEMBER 4, 2024

Since she founded Eleftheria in 2015, Narang has attempted to demystify cheese for Indian diners by including familiar references in her lexicon: her Konark cheese wheel, for example, gets its name from the chariot wheel carved into the Konark temple in the Indian state of Odisha. That’s a sea change in customer awareness.”

Consumer Goods 312

Consumer Goods Education Food Supply Restaurant Law 312