360Training

AUGUST 22, 2018

Running a small business is no small feat. A small business owner has many hats to wear, and they can be overwhelming. According the Bureau of Labor Statistics, 50% of small businesses don’t make it past the fifth year. Small business employees must multi-task, and that makes them all the more valued.

Small Business 117

Small Business Training Education Customer Service 117

Culinary Cues

FEBRUARY 10, 2024

Let’s try on a common story for size: It’s a busy Friday night at Chez Francois Bistro and the owner/host notices a few cobwebs in the corner of the restaurant. A small detail, but a signal of lazy restaurant eyes. It’s never too small to worry about. In other words, they fail to see the problems or the urgency.

Uniforms 360

Uniforms Small Business Dine-in Training 360

Izettle

JUNE 10, 2021

It takes a long time to research the pros and cons of different providers, read card reader reviews, work out what you need, and make a decision – time that most small business owners don’t have to spare. Flexibility to work around your business. Easy to set up and use with no training ? Simplicity and intuitive design.

Small Business 52

Small Business Cash Management Point of Sale Website Management 52

Izettle

JUNE 10, 2021

It takes a long time to research the pros and cons of different providers, read card reader reviews, work out what you need, and make a decision – time that most small business owners don’t have to spare. Flexibility to work around your business . Easy to set up and use with no training ? A simple pricing structure .

Small Business 52

Small Business Cash Management Point of Sale Website Management 52

Culinary Cues

OCTOBER 19, 2023

What about that moment when the training wheels came off and you were able to balance and ride your bike independently? Human beings only use a small portion of their brain’s capacity – why is this so? In a true learning organization, teaching and training is environmental and is not limited to ownership or leadership to provide.

Training 367

Training Seasonal Menu Back of House Leadership 367

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Sling

JULY 18, 2021

That’s because most managers still use the system on which they were first trained — even if that system comes from the last century. It’s about simplifying and streamlining your managerial life while making it easier to create the best work schedule for you, your team, and your business. Labor costs and budget. Time tracking.

Small Business 78

Small Business Tip Distribution Design Management 78

Ken Burgin

DECEMBER 8, 2021

In this episode, I talk with team culture and facilitation expert Leanne Hughes about how to use facilitation skills to overcome some of the hesitation attached to restaurant, cafe and foodservice training. What skills does the modern facilitator need for small face to face sessions? Do I need qualifications?

Training 113

Training Hospitality Coaching Website Management 113

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. They've also configured the software so that your thousands of Facebook followers can browse through mouth-watering product photos and place an order directly from your business page or website.

Operations 367

Operations Management Management Mobile Ordering 367

Sling

MAY 7, 2021

For many businesses, salaried employees are the foundation of their workforce. In this article, we discuss the pros and cons of salaried employees for small business owners to help you decide what is right for you, your team, and your company. For example, if your business pays a certain hourly employee the $15.00

Small Business 78

Small Business Article Management Management 78

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. They've also configured the software so that your thousands of Facebook followers can browse through mouth-watering product photos and place an order directly from your business page or website.

Operations 353

Operations Management Management Mobile Ordering 353

Culinary Cues

JULY 22, 2021

There have been numerous articles from restaurateurs asking customers to “give us a break, be patient, we’re trying our best, it’s not our fault that the food isn’t quite right, that the service is painfully slow, that servers are not well trained, or we just seem to be disorganized.” Restaurants must invest the time in training.

Guest Recovery 448

Guest Recovery Uniforms Point of Sale Customer Experience 448

Goliath Consulting

AUGUST 16, 2022

As mentioned in our last blog , digital adoption platforms make it easier for people to personalize and provide the necessary information base on the needs of the business and job roles. In addition, digital training also helps managers tailor the training courses to fit the trainee’s learning style best.

Training 78

Training Website Management Blog Catering 78

Culinary Cues

JULY 23, 2023

As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. The model makes sense from a clear business perspective.

Guest Recovery 404

Guest Recovery Seasonal Menu Presentation Customer Experience 404

Culinary Cues

AUGUST 14, 2020

Growth seems to be one of those markers that define a successful business, yet there is ample evidence that growth can be a deterrent to success. It’s true of great restaurants, great retail stores, great investment firms, exceptional banks, small auto dealerships, and even local government offices.

Small Business 371

Small Business Leadership Customer Service Communication 371

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. Share and compare.

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

JANUARY 30, 2024

There’s an art to scaling any small business intelligently. Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates.

Leadership 199

Leadership Small Business Cash Management Customer Experience 199

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Lavu has built a comprehensive suite of cloud-based business management tools that restaurants can access using an iPad app.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Sling

SEPTEMBER 7, 2020

At first glance, you may think that employee training is all about teaching your employees to perform their job according to your standards and procedures. Provide the right kind of training for your team and your business will run smoother than ever before. Effective Employee Training Methods. 3) Classroom Training.

Training 78

Training Coaching Small Business Take-out 78

Sling

DECEMBER 19, 2020

An effective restaurant training program is the driving force behind your business’s success. In this article, the workforce management experts at Sling give you tips for creating a restaurant training program that really works. Restaurant Training Vs. Onboarding. Restaurant Training. 1) Start Small.

Training 78

Training Hiring Front of House Back of House 78

Sling

NOVEMBER 21, 2022

Running a diversity and inclusion training program may be the answer. In this article, we discuss some of the diversity and inclusion training programs in which your business can enroll and give you ideas for less-formal activities you can run on your own. Diversity and inclusion training programs. 1) Cornell University.

Training 78

Training Certification Online Ordering Article 78

Culinary Cues

DECEMBER 1, 2019

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

Culinary Cues

APRIL 15, 2023

My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. If you are not in the restaurant business, then maybe this sounds reasonable. This is who we are, we are in the service business. A tip of the chef’s toque for the good old college try. We would love that.

Seasonal Menu 447

Seasonal Menu Café Point of Sale Social Media 447

Ken Burgin

AUGUST 17, 2021

I’ve had a lot of success with them recently, using a Trivia to train staff in a new business product – an otherwise very dry subject. But let’s face it, most restaurant training is boring ! You can use it free for up to seven people, or pay a small fee for more.

Training 158

Training Sports Customer Service Events 158

Typsy

SEPTEMBER 9, 2020

A can-do attitude is essential in a great small business, but it also makes things harder on you when there are so many tools available to help you optimize your operations and marketing. In today's blog post, guest contributor Emily Burton shows us just how easy it is for small businesses to put big data to good use.

Small Business 78

Small Business Blog Marketing Operations 78

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 112

Training Café Kitchen Safety Back of House 112

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. In any case, The Blue Gentian was a busy place. Bofinger – what’s your secret ingredient?

White Paper 319

White Paper Hospitality Fine Dining Reference 319

Restaurant Engine

JUNE 27, 2020

Small business owners have only a few days left to take advantage of several COVID-19 relief programs from the U.S. Small Business Administration (SBA). Eisenhower as a government agency that provides support to entrepreneurs and small businesses. The SBA was founded in 1953 by President Dwight D.

Small Business 80

Small Business 2020 Government Training 80

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. This business was a reflection of the person, and the person was not a slave to a much larger, more complex beast.

Seating 442

Seating Front of House Back of House Cash Management 442

Culinary Cues

APRIL 1, 2024

We all have our particular missions that do not include small talk. Pushing through the swinging kitchen doors I am engulfed by the smells, sounds, and oh such intense heat from a busy operation. As an evening sous chef for the operation, I expected to be insanely busy trying to juggle all these different events.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

The Restaurant Times

NOVEMBER 15, 2021

You work hard to train your bar staff, keep your customers happy, maintain positive distributor relationships, stay on top of your bar’s sales and inventory data, keep your establishment clean, bring in business, and reinforce the big picture of your bar, whether you’re a bar manager, beverage director, or general manager. .

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Culinary Cues

MAY 12, 2022

OK, I have been involved in the restaurant business for more than 50 years – I hear what you are saying, but I pose the question again: “Is this meal really worth $100 (or more)?” From my perspective the answer lies in menu planning, training, and labor efficiency. PLAN BETTER – TRAIN HARDER. CAFÉ Talks Podcast.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Culinary Cues

AUGUST 3, 2020

Passion is not blind forever. [] THE RESTAURANT BUSINESS IS EVEN HARDER THAN WE THOUGHT: The pandemic has demonstrated to owners/operators just how very fragile their business is. Obviously, revenue is critical to any business, but most others have the capacity to ride a storm for a period of time.

Government 491

Government Training Consumer Goods Small Business 491

Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Since the pandemic, businesses have had to cut staff to save costs, which has made hiring even more challenging. This negatively impacts the customer experience which leads to poor reviews and lack of repeat business.

Hiring 204

Hiring Recruiting Tip Distribution Small Business 204

Culinary Cues

MARCH 19, 2020

There is no question that the restaurant industry, one of the largest employers in the country, an industry that is important for the nutrition, mental, emotional and spiritual wellbeing of the population, and a business that has become an integral part of the American lifestyle, is in need of help.

Insurance 424

Insurance Government Training Small Business 424

Culinary Cues

FEBRUARY 28, 2021

Look around you – identify the companies, businesses, or individuals whom you admire – you know, the ones that seem to win a lot and fit into that category of “successful”. Even more important – these are the companies, businesses, or individuals that seem to enjoy what they are all about. It is your job to SWEAT THE SMALL STUFF.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

Sling

FEBRUARY 10, 2021

Suggestive selling is a simple yet effective way to boost profits in your business. It’s a way for your employees to connect with your customers, forge customer loyalty, and make a good name for your business — all while bringing in more revenue for your bottom line. Those are both huge benefits for your business.

Training 78

Training Employee Relations Customer Experience Customer Service 78