Modern Restaurant Management

AUGUST 16, 2024

One of the more popular solutions to helping a business thrive is dual pricing credit card processing. What is Dual Pricing? Dual pricing is a payment model that allows businesses to implement two different prices for credit card transactions. A perfect example of dual pricing is a gas station.

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Pricing Cash Management Fine Dining Point of Sale 433

Goliath Consulting

APRIL 22, 2025

How rising import taxes may reshape menus, pricing, and sourcing in the restaurant industry. These policies, which will affect a wide range of imported goods, could ripple across the food and beverage industry in the form of higher prices, tighter margins, and evolving menus. With new U.S. Heres a breakdown of whats likely to come: 1.

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Seasonal Menu Sourcing Beverage Pricing 339

Modern Restaurant Management

JANUARY 20, 2025

Like you, they’re in this business to turn a profit. These chefs might know how to source the finest ingredients, but no one’s taught them how to negotiate the price of those ingredients or keep suppliers from quietly eating away at their profits. This isn’t a knock on them. Let’s get started.

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Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

APRIL 18, 2025

The smartest ones aren’t just adapting—they’re using AI and automation to transform how their businesses run. ” The more restaurants use AI to automate tasks that aren’t core to their business, the more they can reinvest time where it matters—serving guests.

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Airlines Hospitality Waste Food Order 434

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. This can present serious issues for a business. Sure, people are busy and always on the go. They want to feel heard, understood, and valued.

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Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

MARCH 26, 2025

“Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.

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Culinary Cues

SEPTEMBER 30, 2024

Of course, running a restaurant is difficult, wholesale prices of ingredients have risen dramatically since the pandemic, labor costs are out of control, and landlords have no mercy when it comes to establishing lease arrangements. As the business does better so too will the landlord.

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Perfect Daily Grind

JUNE 29, 2025

Prices for green coffee have surged, operational expenses continue to climb, and economic pressures show no sign of easing. At the same time, coffee consumers are growing more price-sensitive. While some businesses may choose to absorb these additional expenses, there are limits to how much they can sustain.

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Pricing Customer Experience Sustainability Supplies 123

Modern Restaurant Management

NOVEMBER 18, 2024

Is your business as well-protected as it should be? As a business owner, safeguarding your investment from potential losses—whether from the public or your own employees—is essential. Society Insurance outlines five reasons why every business owner should have an effective video surveillance system.

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Insurance Back of House Restaurant Law Information 389

Modern Restaurant Management

JUNE 12, 2024

Have you completed a small business checkup at your restaurant lately? If you are experiencing the opposite: if check sizes and alcohol sales are declining, employee turnover is increasing, and vendors are refusing to deliver without receiving payment in advance, then your business is not thriving, he warned.

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Cash Management Equipment Small Business Magazine 493

Modern Restaurant Management

OCTOBER 14, 2024

For restaurants, especially those operating on thin margins, these fees can influence pricing strategies, profitability, and even operational decisions. This includes higher prices and reduced cash flow. By incentivizing customers to pay with cash, businesses can offset the costs associated with credit card processing fees.

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Cash Management 2023 Customer Service Influencer 322

ChowNow

MAY 16, 2025

Using that data can help you answer questions like: Are we pricing our bestsellers too low or overpricing items customers arent buying? Thats not a solid foundation for making smart, scalable business decisions. Which customers are coming back again and again, and what keeps them loyal? Which dishes are getting ordered the most?

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ChowNow

MARCH 7, 2025

Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Smart Pricing Strategies : If data shows customers are frequently modifying a dish (e.g.,

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Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

DECEMBER 30, 2024

In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. Advice for 2025 Like so many other businesses, restaurants in 2024 have been challenged to do more with less.

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Customer Experience Loyalty Program Dietary Restrictions 2025 519

Restaurant Business

JUNE 26, 2025

Customers will be able to add syrups and sauces to unflavored drinks for a single, flat price. The company is also testing changes to its mobile ordering app to increase pricing transparency.

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Pricing Mobile Ordering Ordering Operations 241

EATER

APRIL 11, 2025

A meal of eggs, rice, and soy sauce carried me through times when I couldnt afford much else, but now that Ive seen prices in Los Angeles skyrocket to $14 for a dozen, they feel less like part of the struggle meal and more like a luxury. Worries about prices and bird flu were for the outside world. The employee seemed confused.

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Culinary Cues

OCTOBER 23, 2024

We are in the business of service and in service to the business. To your employer, the financial success of the business is paramount – understandably so. Should chefs be subservient to the financial demands of the business and disregard those things that make them whole? Or “I thought you believed in….”

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Modern Restaurant Management

APRIL 8, 2025

While there was a brief dip in consumer awareness of menu price increases in late 2024, the spring of 2025 has seen a moderate rise, affecting dining habits and consumer perceptions of value. “With rising prices tied to eggs and imported goods, restaurants will need to think creatively about their menus,” Fink said.

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Modern Restaurant Management

JUNE 16, 2025

Segments like the College and University sector are attempting to plan budget for FY 2026 and are not able to get reliable pricing from their partners across the supply-chain. ” Higher tariffs will certainly cause prices to rise for U.S. ” Higher tariffs will certainly cause prices to rise for U.S.

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Perfect Daily Grind

MAY 25, 2025

High coffee prices are becoming a lasting reality for the industry. While many assert that this signifies a long overdue change, as coffee has historically been an undervalued commodity, price volatility affects all levels of the supply chain in various ways. For coffee shops, in particular, margins are tighter than ever.

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Café Pricing Management Management 118

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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2025 Loyalty Program Customer Experience Online Ordering 419

7 Shifts

NOVEMBER 24, 2024

Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge. Instead of having a vague goal like "Improve my business," make your goals more specific.

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Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

MARCH 21, 2024

It also ended with continued economic growth and low unemployment, making it a profitable, yet challenging year for small businesses in the food service industry. As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy.

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Modern Restaurant Management

JANUARY 2, 2025

Restaurant owners looking to purchase an existing license can face prices up to $1 million depending on demand. By curating a distinctive cocktail program, restaurants can tap into this demand, attract a broader audience, and encourage repeat business. This financial burden is not unique to Florida.

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License Loyalty Program Innovation Customer Service 472

ChowNow

FEBRUARY 7, 2025

Heres how it works: Instead of pricing items individually, menus show a combined price that offers a slight discount compared to ordering each item separately. Prix Fixe Menu: A multi-course meal at a set price encourages guests to order more while offering an elevated dining experience. Why do bundles work?

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Ordering Online Ordering Loyalty Program Customer Experience 349

ChowNow

JUNE 20, 2025

There are two reasons every restaurant operator should actively manage their Google Business Profile. Restaurant operators who neglect their Google Business Profile are missing out on the 62% of customers who turn to Google when looking for a place to eat. This is ChowNow customer, Maple Block Barbecue’s Google Business Profile.

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Online Ordering Website Management Customer Experience Seasonal Menu 195

Perfect Daily Grind

JULY 1, 2025

Around the world, headlines are warning consumers that a sharp increase in coffee shop prices is a real possibility. However, this narrative oversimplifies the complex web of operational costs that shape retail prices in the coffee sector. You may also like our article on how much coffee shops should raise their prices.

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Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. Brands are forced to strike a balance between quality, value, and customer service.

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Marketing Email Marketing Social Media SEO 123

Modern Restaurant Management

FEBRUARY 24, 2025

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.”

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Modern Restaurant Management

APRIL 14, 2025

-based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. This is a clear signal that today’s diners are more willing to switch brands in search of better value – but that shift isn’t driven by price alone. This also presents a huge opportunity.

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Loyalty Program 2025 Mobile Ordering Fast Casual 332

EATER

APRIL 30, 2025

Here, Huang explains how business has changed since going brick-and-mortar and how hes kept prices low over the past five years. With price points and check averages under $20, it simply isnt enough money to cover the operating expenses in New York, so we needed to be more sustainable to a degree.

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Serving 2025 Fine Dining Employee Relations 265

Restaurant Business

JUNE 20, 2025

The chain has kept its menu prices lower than inflation, and it has invested in other limited-time specials, such as its popular Never-Ending Pasta Bowl, in an effort to appeal to price-conscious consumers. It plans to keep prices down while also adding more lower-priced items to the menu. “If Fine dining: negative 3.3%

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Delivery Fast Casual Leadership Point of Sale 236

Culinary Cues

MARCH 10, 2025

From my experience, the best approach towards building your chops, filling your portfolio with skills, knowledge, and the ability to adjust to varying challenges in the kitchen begins with time in a busy full-service hotel, resort, or club kitchen.

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Hotels Fine Dining Seasonal Menu Healthcare 376

Modern Restaurant Management

JANUARY 6, 2025

"Variables that will have an immediate impact on business in 2025, " said Phil Kafarakis, president & CEO of the International Foodservice Manufacturers Association (IFMA). "Whether Prepare for high commodity prices in the new year." Sysco and Amazon)," he said. "Getting

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Modern Restaurant Management

FEBRUARY 18, 2025

He recognized something most of us miss; burnout is a real problem in the restaurant business. This business is mentally draining. In fact, over my career, I’ve worked with thousands of operators, and I can count on one hand how many of those operators stayed with their businesses for a decade.

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Social Media Book Back of House Take-out 432

Restaurant Business

JULY 3, 2025

per share in cash, a 65% premium on the company’s share price as of April 30, before media reports suggested the company was for sale. The company’s stock price has fallen by more than 72% since that IPO, even after a recent uptick brought on by the sale reports. Olo shareholders will receive $10.25 Sign up here.

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Leadership 2025 Mobile Ordering Online Ordering 266