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The Importance of Being Present

Modern Restaurant Management

and how she creates a team culture where everyone contributes. This was an eye-opening experience and helped me learn so much about what it’s like on that side of things so we can strive to give everyone who walks in our door a welcoming experience. I’m not one to just sit at home and expect my team to run my shop.

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Father, Son, Franchisees: Building a Business and Bonds Across Generations

Modern Restaurant Management

My father was one of the original Subway franchisees in our region over 20 years ago. Since opening our first Hot Head Burritos in Portsmouth in 2015, we’ve grown to three units and expanded into area development across Ohio, Kentucky and West Virginia. Our employees see that we are present and invested.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans. I offered several suggestions from our allergy-friendly menu and explained the ingredients to them.

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THE RESTAURANT MVP

Culinary Cues

Although egos might be polished for some and disappointment constantly expressed when your choice is overlooked, the reality is that no one person on a team can take full credit for the success of the whole, nor can they even take full credit for their individual stats. So, really, the MVP is the team, not any one individual.

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The CFO Playbook: How to Decrease Costs & Increase Engagement

On the other hand, you need to find ways to motivate and engage your teams so that morale doesn’t take a hit. Download our new guide to see how it’s done. On the one hand, you must pull out every cost-saving trick you can to run the organization efficiently.

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Kindness Is on the Menu in Cleveland

Modern Restaurant Management

"I am on the executive board with the Ohio restaurant and Hospitality alliance and in that capacity I was fortunate enough to meet Stuart about creating a program for our industry," Torres explained to Modern Restaurant Management (MRM) magazine. "I " The team hopes the kindnes movement will catch on and grow beyond Ohio. "I

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Moving Beyond Hourly Wages Toward Supporting Employees as Whole Individuals

Modern Restaurant Management

"Our compensation data indicates a shift towards more comprehensive benefits and total compensation packages, moving beyond traditional hourly wages and annual salaries," Alice Cheng, CEO and founder of Culinary Agents, told Modern Restaurant Management (MRM) magazine. "This Invest in technology.

Hiring 386
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100 Pipeline Plays: The Modern Sales Playbook

Use our proven data-driven plays to grow your pipeline and crush your revenue targets. Meet your modern sales playbook - See how high-performing sales and marketing teams increase pipeline year-over-year. Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins.

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Marketing-Led Post-COVID-19 Growth Strategies

Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. However, there’s no team better suited to lead that charge than the marketing department. Strategically aligning your systems and teams.

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16 Go-to-Market Plays for Your Entire Sales Funnel

Nurturing leads through your sales funnel is a daunting task for many business development teams, especially at the scale required to achieve lofty growth goals. That’s why we’ve gathered some of the best go-to-market plays from our own B2B sales and marketing pros and packaged them here for you.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Conversations have always been at the heart of our most authentic relationships. Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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A Masterclass in Restaurant Digital Transformation

Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team

365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits. Join Jay Coldren and his team in this masterclass to learn the tactics for dominating the digital restaurant sphere. Jay and his team will discuss: Reputation Management. Online Ordering Optimization. And much more!

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HR in 2025: Insights & Predictions

Get our annual survey report to find out: The #1 challenge of recruiting & hiring Why remote teams are struggling What are the drivers of effective (and ineffective) leadership And lots more! What does the C-suite think HR is most responsible for? And why is a wave of HR resignations more likely in the next 12 months?

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

In this guide, you'll discover: How driving digital growth delivers impact across teams Everything you need to become 100% digital A digital maturity self-assessment to determine your next steps Here's why leading brands are laser-focused on enhancing their tech stack: More revenue: Across on- and off-premise channels, our data shows digital orders (..)