Modern Restaurant Management

JULY 26, 2022

Inflation, supply chain disruptions, and an unforgiving labor market have created a perfect storm for restaurant owners and operators. As costs rise and pressures pile up, the time is now to perform a complete audit of the true costs of human resources operations. The mounting headwinds are unrelenting.

Audits 203

Audits Operations 2006 Hiring 203

Restaurant Business

MAY 9, 2024

Saving on labor, food and overhead costs has always been a priority for restaurant operators, but in recent years—with tighter competition and other challenges—it’s never been more important. When considering ways to trim costs, one area operators may not immediately gravitate toward is upgrading equipment.

Operations 111

Operations Equipment Waste Training 111

Modern Restaurant Management

NOVEMBER 21, 2022

This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 According to a poll from Ipsos, meals purchased at restaurants and take out foods are usually the first extraneous expense to be cut by consumers.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Perfect Daily Grind

FEBRUARY 5, 2023

In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Two of the most widespread coffee farming models are estates and co-operatives. Co-operatives vs estate farms: What are the main differences? Read on for more of their insight.

Operations 189

Operations Point of Sale Pricing Equipment 189

Open for Business

MAY 4, 2023

Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand. 7 ways to improve customer service in your restaurant Hospitality staff must deliver excellent customer service to stand out in the current climate. Having a line out the door can feel like a good problem to have.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 97

POS Operations Mobile Ordering Front of House 97

Culinary Cues

MARCH 22, 2020

So whether you are an owner/operator, manager, chef, or hourly employee let’s look at this reality and how we might learn from it moving forward. [] SURVIVAL. As owners/operators, managers, and chefs – if we have served the role of leader well then our employees will think of us as part of that family.

Operations 365

Operations Guest Recovery Government Communication 365

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Perfect Daily Grind

AUGUST 7, 2022

Historically, as many as 50% of Kenya’s coffee producers have worked with big estates or co-operatives at any given time. However, over the past few decades, the number of co-operative members in the country has been steadily declining. Read on to find out what they told me. What are co-operative societies?

Operations 175

Operations Audits Agriculture Cash Management 175

Modern Restaurant Management

AUGUST 25, 2021

Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins. Below are five important areas of focus for restaurant and catering professionals who are re-imagining their operations for a newer, more sustainable normal. First Priority: Getting Smarter.

Operations 197

Operations Ordering Sustainability Food Supply 197

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. They take purposeful planning and work to build and maintain. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations?

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

JUNE 16, 2023

After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. Similar AI technologies can be helpful for operators who are in need of free or low-cost creative solutions to help them stay competitive.

Operations 110

Operations Online Ordering Social Media Technology 110

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. Between documenting team member wellness to modifying your roster to accommodate changing consumer demand, operating during a pandemic has certainly challenged the way we view success. Watch Out for Analysis Paralysis. A lot, actually. Keep reading.

Operations 148

Operations Document Point of Sale Social Media 148

Modern Restaurant Management

APRIL 28, 2020

From the expansion of drive-through operations, delivery services and curbside pick-up, to on-lot pop-up restaurants and even satellite locations, restaurants are using technology to survive and, in some cases, thrive in these challenging times. Restaurants Doubling Down on Drive-Thru, Curbside and Delivery.

Operations 185

Operations Point of Sale Customer Service Mobile Ordering 185

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Let’s take a more detailed look at precisely what BOH operations entail.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant Business

FEBRUARY 29, 2024

It’s not news that restaurant operators are dealing with labor challenges. From staffing shortages to increases in minimum wage, it’s never been more important to have a streamlined, efficient operation where every worker is focused on valuable tasks rather than menial ones. According to the Economic Policy Institute, 22 U.S.

Ordering 104

Ordering Operations Waste Food Order 104

Perfect Daily Grind

MAY 29, 2022

In the Kenyan coffee sector, primary processing largely takes place at washing stations. I spoke with two Kenyan coffee professionals to understand how typical Kenyan washing stations operate, as well as some of the challenges that coffee farmers face when using them. Read on to find out what they said. Perfect Daily Grind.

Operations 144

Operations Transportation Supplies Article 144

Modern Restaurant Management

JULY 30, 2020

In collaboration with Oracle Food and Beverage and cloud ecosystem partners, Fafa’s has streamlined their order process and kitchen operations to reduce wait times and increase customer satisfaction. Taking the spark of an idea, turning it into strategy, and implementing it.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Check inventory levels.

Management 397

Management Management Kitchen Safety Front of House 397

Apicbase

APRIL 18, 2024

Reporting tools take all of this information and present it as clear charts, graphs, lists, searchable tables, and other easily understood formats. Reports give managers an overview of restaurant operations at a glance and also allow them to search and dig into the details to uncover granular insights about every part of the business.

Operations 52

Operations Inventory Waste Food Order 52

Crunchtime

OCTOBER 24, 2023

As essential functions in multi-unit restaurants, training and operations are inherently intertwined and greatly influence the customer experience. Educating employees to perform job tasks correctly, efficiently, and confidently is key to maintaining quality operations and customer experiences.

Training 78

Training Operations 2023 Customer Experience 78

Cheetah

DECEMBER 10, 2021

While restaurant owners compete against the energy sector for every drop of soy oil out there, they’re up against some tough competition. To many, the difference is small when your operation depends on it. Operators are diversifying oil types and supply sources, while adjusting menus and learning how to prolong fry life. .

Pricing 148

Pricing Operations Food Supply Supplies 148

Modern Restaurant Management

MAY 8, 2023

Fast casual brands, like the one I currently work for – Modern Market Eatery – are increasingly taking over that space and earning a loyal following for their culinary flexibility and innovation that they can serve up at prices less than upscale dining.

Fast Casual 165

Fast Casual Casual Operations Consumer Goods 165

Culinary Cues

FEBRUARY 10, 2024

So, here’s the thing – knowing how to operate a restaurant is not difficult – executing the steps is a whole other story. So, why for as many operators who nail it, are there ten times as many that miss the mark? Suddenly, he remembers the cobwebs and thinks: “I’ll take care of that in the morning”. What is needed?

Uniforms 366

Uniforms Small Business Dine-in Training 366

Ken Burgin

FEBRUARY 24, 2020

This should resonate with people in hospitality – by definition most of us have to be ‘out there’ with the public and promoting the next event, tomorrow’s lunch or just an extra round of coffees. In many small operations, the owner is the business. when describing achievements.

Take-out 78

Take-out Definition Small Business Customer Service 78

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. So, what’s the solution?

2024 203

2024 Front of House Mobile Ordering Fast Casual 203

Modern Restaurant Management

APRIL 17, 2024

“This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill Mitchell, Executive Chairman of HungerRush, and former President of Global Operations of Papa John’s International, told Modern Restaurant Management (MRM) magazine.

Pricing 197

Pricing Loyalty Program Customer Experience Consumer Goods 197

Modern Restaurant Management

MARCH 28, 2022

I first entered the foodservice industry in 2013, owning and operating Steak and Shake locations in Auburn, Alabama, before transitioning my business to Captain D’s in 2018. My team now has two operating restaurants and three under construction throughout the Atlanta area.

Operations 189

Operations Franchise Franchising 2013 189

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

2024 196

2024 2023 Loyalty Program Point of Sale 196

7 Shifts

DECEMBER 16, 2022

And they've done it all while building a team culture that any operator would envy. We chatted with Richmond Green, Partner and Vice President of Operations, about how they use 7shifts to simplify operations and stay in touch with their team. s operations. s operations. Table of Contents. Payroll integration.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

APRIL 3, 2023

Restaurants can operate while paying staff a sub-minimum wage of just $2.13 Tips are an essential part of a restaurant worker's take-home pay. But in order to break free from tipping, it's going to take a bevy of restaurant operators willing to stick their neck out and make a change.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. The ghost kitchen can take many forms. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. Each of these independent operations can only be successful if they understand how they can and must work as a community of businesses and patrons. Any man’s death diminishes me because I am involved in mankind.”

Customer Experience 368

Customer Experience Customer Service Food Safety Retail 368

Culinary Cues

JULY 23, 2023

To the owner/operator there are two things that define success: customer satisfaction and profit. This does not excuse chefs who lash out, who wear their strong emotions on their sleeve and point the finger at those who do not follow their intended steps towards greatness. It is a juxtaposition that is nearly impossible to manage.

Guest Recovery 407

Guest Recovery Seasonal Menu Presentation Customer Experience 407

Culinary Cues

MAY 3, 2023

They are out there. People will pay for quality – are you willing to invest the time to find out? It takes time, effort, knowledge, passion, hard work, great raw materials, and total commitment to make outstanding bread – respect this. What will it take to get the message across? Bread is the same way.

Food Truck 469

Food Truck Customer Experience Food Supply Take-out 469

Hot Schedules

JUNE 25, 2020

How specific long-term investments are making today’s operations more predictable & profitable. Many of which have remained operational throughout the pandemic. Ghost Kitchen Operations. When you think about your traditional overhead costs with a restaurant, they don’t translate to ghost kitchen operations.

Operations 103

Operations Webinar Restaurant Law Consumer Goods 103