Culinary Cues

MARCH 24, 2020

We have all heard the phrase: “You can take the cook out of the kitchen, but you can’t take the kitchen out of the cook.” Why is it so hard to take the kitchen out of the cook? While there is certainly some merit to this statement, the current isolation is pushing the envelope in that regard.

Take-out 350

Take-out Uniforms Food Order Blog 350

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.

Communication 200

Communication Social Media Menu Loyalty Program 200

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected.

Operations 240

Operations Point of Sale POS Small Business 240

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 397

Management Management Email Marketing Point of Sale 397

Culinary Cues

MARCH 23, 2020

If we push aside much of the chatter and get down to the necessities in life that are food, shelter, clothing, health, family, communication and trust that rise to the top of the priority list. And, by all means – call out those healthy individuals who ignore the shelter in place directives and in doing so endanger all of us in the process.

Communication 291

Communication Healthcare Food Food Safety 291

Culinary Cues

MARCH 22, 2020

So whether you are an owner/operator, manager, chef, or hourly employee let’s look at this reality and how we might learn from it moving forward. [] SURVIVAL. As owners/operators, managers, and chefs – if we have served the role of leader well then our employees will think of us as part of that family. are involved with.

Operations 361

Operations Guest Recovery Government Communication 361

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. Start with The Basics of Communication. Often when it comes to customer communication, it is not about what you say but how you say. Body language and facial expressions can communicate what a person is feeling. Verbal Language. Give Them the FAQs. Continuous Training.

Communication 176

Communication Training Dietary Restrictions Customer Service 176

7 Shifts

DECEMBER 16, 2022

And they've done it all while building a team culture that any operator would envy. We chatted with Richmond Green, Partner and Vice President of Operations, about how they use 7shifts to simplify operations and stay in touch with their team. s operations. s operations. Communication and team engagement.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

JUNE 22, 2020

Restaurants that smartly capitalize on texting communication best practices should enjoy boosts across the board—in more repeat customers, better service and a more intelligent (and faster) delivery for internal staff communications. Timing Is Everything.

Communication 200

Communication Email Marketing Customer Service Reservations 200

7 Shifts

MARCH 10, 2022

To help you narrow down your search, here are 24 of out favorite restaurant management apps to start using in your restaurant today. Team Communication. The team communication tool from 7shifts solves for the ranging conversations, text threads, and email chains that seem to go nowhere. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

MARCH 24, 2020

In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively.

Communication 167

Communication Social Media Customer Experience Online Ordering 167

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. It takes effort, planning, and following scheduling best practices. Reflective of team availability Don’t just schedule people blindly — take availability into account.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. No communication.

Communication 141

Communication Social Media Email Marketing Franchise 141

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Number of Locations: 16.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Next Restaurants

MAY 12, 2020

What happens if you don’t take the cleanliness steps required? First of all, people will take time to regain their trust in public spaces. Be Sure Customers Know the Steps You’re Taking. Many essential businesses have a sign that explains the additional steps they’re taking to keep people safe. You end up like Tyson.

Communication 116

Communication Social Media Equipment Website Management 116

Modern Restaurant Management

APRIL 28, 2020

From the expansion of drive-through operations, delivery services and curbside pick-up, to on-lot pop-up restaurants and even satellite locations, restaurants are using technology to survive and, in some cases, thrive in these challenging times. Restaurants Doubling Down on Drive-Thru, Curbside and Delivery.

Operations 183

Operations Point of Sale Customer Service Mobile Ordering 183

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Because most jurisdictions have their own regulations, directors of operations have to ensure that locations in every region are adhering to local laws.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. They take purposeful planning and work to build and maintain. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations?

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

AUGUST 25, 2021

Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins. Below are five important areas of focus for restaurant and catering professionals who are re-imagining their operations for a newer, more sustainable normal. First Priority: Getting Smarter.

Operations 195

Operations Ordering Sustainability Food Supply 195

7 Shifts

FEBRUARY 10, 2023

Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. So what’s stopping you from taking the next step and future-proofing your business with all sorts of new technology? The world we live in as restaurant operators is very complicated. Before my “Oh S**t!”

Social Media 370

Social Media Email Marketing Technology 2007 370

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

7 Shifts

JUNE 16, 2022

Corporate needs to ensure their brand and messaging trickle down as intended to each store, while store operators have to feel good about those messages and how they are lived. In turn, franchisors can take these action items to corporate to advocate for change or assistance. Communicate Expectations or an Agenda.

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 195

Management Management Email Marketing Point of Sale 195

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

7 Shifts

FEBRUARY 21, 2023

During the pandemic, many service workers either left or were forced out of the industry and never returned. They’ll take pride in the shout-out and you can showcase the faces of your restaurant. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

NOVEMBER 21, 2019

Chipotle , for instance, recently rolled out a new perk which gives hourly employees the opportunity to earn up to an extra month’s pay each year. There is no greater investment in improving engagement and reducing turnover than employee communication. Burnishing Brand Image. Ongoing Onboarding.

Communication 132

Communication Food Certification Training 132

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. All of this (and more!) Owned by Toast.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MARCH 28, 2023

in Atlanta It's our job to understand the challenges that restaurant operators face, and provide the tools they need to simplify their operations and improve performance for their restaurant. They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments.

Hiring 370

Hiring Hospitality Management Management 370

Modern Restaurant Management

DECEMBER 18, 2023

Six out of 10 customers used sales and labor data to make actionable improvements. Ultimately, after a tumultuous few years, 2023 was better than many operators predicted. According to the survey data, 45 percent of operators reported a surge in same-day sales between August 2022 and August 2023.

2024 200

2024 2023 Back of House 2022 200

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. State-wise, the answer depends on the state in which your franchise operates. Tools For Supporting Franchise Compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

APRIL 17, 2024

“This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill Mitchell, Executive Chairman of HungerRush, and former President of Global Operations of Papa John’s International, told Modern Restaurant Management (MRM) magazine.

Pricing 195

Pricing Loyalty Program Customer Experience Consumer Goods 195

Social Hospitality

JANUARY 5, 2022

For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on delivery business opportunities. The entire food business industry has adopted contactless operations to minimize the risk of contagions. Emphasize Delivery.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459

Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. Between documenting team member wellness to modifying your roster to accommodate changing consumer demand, operating during a pandemic has certainly challenged the way we view success. Watch Out for Analysis Paralysis. A lot, actually. Keep reading.

Operations 148

Operations Document Point of Sale Social Media 148

Culinary Cues

AUGUST 28, 2020

For the restaurant operator caught up in the current, somewhat bleak reality of the business environment we are living in – there is hope in knowing how resilient the business of food can be. Shake off the dust of complacency, press the wrinkles out of that chef coat, polish those shoes and face the challenges straight on.

Social Media 436

Social Media Communication Loyalty Program Training 436

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Less human error Across your operations, bar management software improves accuracy. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Less human error Across your operations, bar management software improves accuracy. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195