7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. My hope is that these are worthy enough of a space on your kitchen bulletin board or the chef’s office door.

Kitchen Safety 327

Kitchen Safety Back of House Front of House Food Safety 327

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Think about the technology sector as a prime example.

2021 463

2021 Social Media Kitchen Safety Restaurant Law 463

Culinary Cues

DECEMBER 28, 2021

It was that first time in the lead position – the commander of the kitchen brigade. You walked through the kitchen greeting each person at his or her station finally coming to rest at a stainless table that will be your workspace. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.

Kitchen Safety 427

Kitchen Safety Front of House Fine Dining Seasonal Menu 427

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. Your workers will take short cuts. Of those, 128,000 are hospitalized and 3,000 die. coli and salmonella. Train your staff.

Food Safety 149

Food Safety Management Management Kitchen Safety 149

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. That’s why World Food Safety Day aims to promote food safety globally and celebrate the efforts being made to prevent foodborne illness. trillion U.S. With foodborne illness costing the US about $15.6

Food Safety 156

Food Safety Kitchen Safety Food Customer Service 156

Culinary Cues

MAY 5, 2020

A lack of trust will apply to everyone and every place as those once enthusiastic patrons give pause to any thought of dining out. Time is not the only answer for pulling the rug out from underneath Covid-19 – the only real answer is a vaccine which is not likely for more than a year from now – if at all. unknown author.

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. Supply servers, hosts, and kitchen staff with gloves. Post about any new procedures your restaurant is taking. Take time off if you feel ill.

Management 369

Management Management Employee Relations Kitchen Safety 369

Culinary Cues

JUNE 16, 2023

At least he was convinced that the kitchen was where he belonged. The thought of being in debt for decades didn’t sit right, even though his dream was to learn in a formal way and take the time to go through the process step – by -step. It was great, but my back didn’t agree, and I eventually had to step out of that role.

Kitchen Safety 331

Kitchen Safety Back of House Hotels Food Safety 331

7 Shifts

JULY 14, 2020

Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Some service providers offer special prices/packages knowing these are tough times for restaurants so find out if labor, materials, equipment, and chemicals are included in the pricing.

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

SEPTEMBER 20, 2021

And take time clocking data from your POS and send it right to your payroll provider for easier processing. Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. There's a wide range of options available that take the entire process online. All of this (and more!)

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 30, 2020

.” Fafa’s desire to expand their business, while ensuring the safety of employees and customers is as strong as ever. Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 119

Technology Operations Loyalty Program Point of Sale 119

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. Exceeding health and safety standards not only ensures the well-being of customers, but it also cultivates a positive experience that fosters loyalty.

Audits 159

Audits Kitchen Safety Mobile Ordering Customer Experience 159

Modern Restaurant Management

SEPTEMBER 29, 2023

The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record. The theme of this year’s Fire Prevention Week, October 8-14, is “Cooking safety starts with YOU.” When it comes to your expensive equipment, don’t take shortcuts. “FIRE!

Bar 171

Bar Kitchen Safety Equipment Insurance 171

Culinary Cues

FEBRUARY 22, 2021

At least the real bad news is out of the way. Now, let’s think about the purpose of restaurants so that current and potential restaurateurs and chefs can choose the direction they want to take. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

2022 378

2022 Food Truck Merchandise Front of House 378

Culinary Cues

SEPTEMBER 30, 2021

So, take a deep breath, kick a few empty five-gallon buckets around the kitchen (make sure they are empty), release a string of expletives if it makes you feel better, and take a few ibuprofens to address that constant headache. We are all ready to own our lives again and enjoy the simple things – like going out for a meal.

Food Supply 420

Food Supply Employee Relations Kitchen Safety Social Media 420

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. How To Restart Restaurant Operations While Maintaining Social Distancing Norms. meters distance. Reduced Capacity.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

JUNE 6, 2022

Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. Many operators relied on gut instinct, without a comprehensive view of their data to inform their decisions.

Audits 185

Audits Kitchen Safety Back of House Point of Sale 185

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Providing a restaurant staff training manual to new staff also suggests you take their role—and career development—seriously.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

Kitchen Safety 208

Kitchen Safety Customer Service Customer Experience Dine-in 208

Modern Restaurant Management

JUNE 11, 2021

Restaurant kitchens have many places where fires can occur. Business owners need to be aware of potential fire hazards and take preventative steps when it comes to fire safety. Following a few simple safety tips can prevent fires and keep employees and patrons safe in your establishment. Conducting Regular Inspections.

Kitchen Safety 201

Kitchen Safety Front of House Equipment Take-out 201

7 Shifts

JULY 24, 2020

This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! Take a sneak peek into Setting the Table with Meyer’s 9-minute keynote speech or buy his New York Times Best-Selling book here. As the title suggests, this is one of the best restaurant management books out there.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For both safety and ease, there isn’t a better option. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Have your guests contribute to keeping your restaurant clean and safe by following a few safety procedures! Encourage customer participation ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

DECEMBER 21, 2023

Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency. Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind.

2024 175

2024 Kitchen Safety Cash Management Insurance 175

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 219

Leadership Kitchen Safety Employee Relations Tip Distribution 219

Modern Restaurant Management

JUNE 25, 2021

a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. But the incidents never compromised customers’ safety because the restaurants were able to discover and remediate them in real time. Enabling the Agile Kitchen and More.

Food Safety 187

Food Safety Delivery Kitchen Safety Food 187

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Read on for our key predictions to help operators get a leg up. Technology also allows for seamless delivery operations during colder months. Key 2022 Trends.

Loyalty Program 229

Loyalty Program 2022 Kitchen Safety Customer Experience 229

Modern Restaurant Management

MARCH 1, 2021

Technology will be vital in the months – and years – ahead as the pandemic continues to change the conversation about food safety. Restaurants now must prioritize the overall safety of the restaurant environment, in addition to addressing food safety itself. Take for example, the urgency of a food recall.

Technology 137

Technology Kitchen Safety Food Safety Food Supply 137

Modern Restaurant Management

OCTOBER 3, 2022

As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. The Best Offense Is a Defensive Kitchen. In 2020 , local fire departments responded to an estimated 1.4

Kitchen Safety 203

Kitchen Safety Equipment Insurance Restaurant Law 203

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. You will take guest temperatures, if, and when, allowed. Kitchens must be sanitized, per recommended guidelines.

FOH 212

FOH Kitchen Safety BOH Food Safety 212

Modern Restaurant Management

MARCH 24, 2023

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

Training 164

Training Front of House Kitchen Safety Allergens 164

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Recent surveys are showing the vast majority of Americans have been cutting back on dining out.

Technology 168

Technology Loyalty Program Mobile Ordering Download 168