eZee Burrp

SEPTEMBER 15, 2018

As the guests… The post The road-map to deliver excellent restaurant customer service appeared first on eZee Burrp Blog. On these lines, imparting the superior (and second to none) restaurant customer service and satisfying all the needs of the customer is an ultimate objective of any restaurateur. And why not?

Customer Service 40

Customer Service Blog Hospitality Management 40

Culinary Cues

FEBRUARY 16, 2021

Incredibly creative, extraordinarily delicious food accompanied by an out of this world wine list helped to put this operation on the map as one that stood out for decades. Portale left a few years ago, but it was his standards that put the operation on the map. Chef Charlie Palmer’s Aureole was one of those operations.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Modern Restaurant Management

NOVEMBER 20, 2019

Get Your Restaurant on Google Maps. If you have ever used Google Maps to direct you from A to B, you have probably noticed that just below the map you are looking at, there are several tabs listed under a heading called "Explore Nearby." Zoom in on the map and find the location of your restaurant.

Social Media 130

Social Media Mobile Ordering Influencer Online Ordering 130

Indoor Media

AUGUST 1, 2020

In just one week, you can put your business on the map (literally and figuratively) by tackling the online directories that pack the most local SEO punch. More than a billion people use Google Maps every month, and 88% of the people searching for a local business using a mobile device either call or visit the business within 24 hours.

SEO 147

SEO Social Media Website Management Customer Service 147

Culinary Cues

AUGUST 24, 2023

Stack and fold your side towels a certain way; first-in, first out with perishables; label and date everything, pan handles pointing in a certain direction, every ingredient on the line has a place and follows a “station map” so that everyone knows and respects the pattern; work within a pivot step, loads of checklists, labels of dry goods on the shelf (..)

Back of House 407

Back of House Front of House Food Order Uniforms 407

Indoor Media

JUNE 24, 2020

Get on Google Maps. 77% of people use Google Maps to search for local businesses. While Google Maps is king, there are other popular websites that list local businesses. Follow the infographic below to learn 4 tactics to establish your presence online. 4 Steps to Establish Your Auto Repair Shop’s Online Presence.

Social Media 148

Social Media Advertising Information Take-out 148

7 Shifts

JULY 30, 2021

This tool is essential to managing your restaurant's presence on Google Maps and Google Search. Read our guide on How to Add a Restaurant to Google Maps for steps on how to set up your GMB account. So, not only is it beneficial for your business, but for your customers as well.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

JANUARY 3, 2024

It is crucial to create a customer journey map and understand through which channels a guest can potentially learn about your restaurant, how they make a decision to visit the establishment, and what factors influence this.

2024 204

2024 Social Media Customer Experience Events 204

Chowly

APRIL 17, 2024

Potential customers must find your restaurant easily, whether through search engines, applications, or maps. By handling tasks like menu mapping and online ordering setup, Chowly significantly reduces the time and effort required from operators. The journey begins with discoverability.

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

EATER

APRIL 3, 2023

I also opened Google Maps and clicked around on restaurants, take-out counters, and food trucks in different neighborhoods. I then made a new private list on Google Maps and used it to save all the places that seemed interesting, skipping sit-down places that I suspected needed a reservation.

Reservations 135

Reservations Food Truck Social Media Travel 135

Perfect Daily Grind

JUNE 8, 2022

Satellite technology companies, such as Trade in Space and Global Risk Assessment Services (GRAS), use polygon mapping (a method which can map irregularly-shaped plots of land) and satellite imagery to determine changes in tree cover over time.

Food Supply 148

Food Supply Sustainability Agriculture Supplies 148

Modern Restaurant Management

DECEMBER 4, 2019

Complete Customer Journey Mapping. For the purposes of this conversation, customer journey mapping is a fancy way of talking about the capacity to monitor and track all the different points of contact a customer experiences with a restaurant brand.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

EATER

JANUARY 9, 2023

Map: The 31 Essential Ho Chi Minh City Restaurants. Map: The 18 Essential Asheville Restaurants. Map: The 16 Essential Sardinia Restaurants. Map: The 38 Essential Tāmaki Makaurau Restaurants. Map: The 17 Essential Dakar Restaurants. Map: The 21 Essential Guatemala City Restaurants. Anatomy of a HCMC Banh Mi.

2023 98

2023 Travel Front of House Fine Dining 98

Perfect Daily Grind

MAY 9, 2023

In line with this, more and more coffee professionals are relying on technology and data platforms to map and detect deforestation. However, when using dedicated apps which map deforestation, coffee producers can provide a range of information about their farming practices. To learn more, I spoke with three industry experts.

Technology 152

Technology Agriculture Sustainability Supplies 152

Foodable

SEPTEMBER 28, 2021

Rosenheim talks about the Restaurant Tech EcoSystem map and how the selection is made for the map. When Rosenheim was asked about the rise of technology in regards to new categories being added to the map, she says food safety and quality was given recognition, which had historically been part of operations.

Food 80

Food Kitchen Safety Food Safety Back of House 80

EATER

OCTOBER 14, 2021

In 1879, Beal filled 20 bottles with seeds of nearly two dozen weeds, including clover, ragweed, and common mallow, and buried them in a secret location on the Michigan State campus, marking them on a map that only he had access to in order to protect them from tampering. Today, four Michigan State botanists have access to the map.

Agriculture 100

Agriculture Definition Food Order Book 100

Restaurant Business

NOVEMBER 7, 2023

Moonlite Bar-B-Q is one of the few restaurants in the U.S. that serves mutton, to the tune of 350,000 meals a year.

Bar 117

Bar Serving Food 117

Culinary Cues

JULY 15, 2022

The war has nearly taken this robust farming nation off the map. Think of the impact on supply that this creates now and in the future. [] GROWING POPULATION: While numerous factors impact food supplies, the world population continues to grow and so too does the demand for those products.

Food Supply 376

Food Supply Food Truck Consumer Goods 2000 376

Modern Restaurant Management

JULY 25, 2023

In the example above, the heat map illustrates the average price of a burger ($6.55), chicken sandwich ($5.78), and pizza ($15.24) and how each state in the US compares with the average. AI processes massive amounts of daily transactional data and removes both limitations, making it a prime candidate for optimizing pricing strategies.

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

7 Shifts

OCTOBER 28, 2021

Much like it would be if you only listed your restaurant on Yelp or Google Maps and relied on your customers to find out about you. In moments like this, where the competition for great talent is so tough, relying on your prospective candidates finding you on increasingly busy job boards is a shot in the dark strategy.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Think about the technology sector as a prime example.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Modern Restaurant Management

SEPTEMBER 14, 2020

Think about it from the customer’s point of view, mapping the journey every guest takes when they interact with your business, whether online, via curbside pickup, or in person when indoor dining resumes in your area. Doing this can help you identify every touchpoint and think through the safety implications so you can adjust as needed.

Online Ordering 193

Online Ordering Kitchen Safety Food Safety Customer Experience 193

Modern Restaurant Management

MARCH 7, 2023

Here are ten reasons why your bar and restaurant needs SEO: Boost Your Online Visibility Put your business on the map with SEO! That's where SEO (Search Engine Optimization) comes in. Make sure Google can find you when customers search for bar or restaurant keywords.

SEO 193

SEO Bar Online Ordering Social Media 193

Modern Restaurant Management

FEBRUARY 18, 2022

You can do this by having more employees or mapping out better routes. In case of difficulties during ordering or delivery of their favorite food products, customer service team should always be ready to help them in any way possible. Fast delivery : People are willing to pay extra for fast delivery regardless of the cost.

Delivery 185

Delivery Marketing Email Marketing Social Media 185

Culinary Cues

JUNE 7, 2021

Establish where you want to be and build a detailed road map that takes you from point A to point B. Make the commitment, put it in writing, live it every day, and when you look in a mirror, do so knowing that you never waiver from what is required. [] HAVE A PLAN: Plan, plan, plan.

Social Media 450

Social Media Communication Café Take-out 450

Modern Restaurant Management

MAY 25, 2022

Creating specific landing pages with a map, call to action, and copy tailored to the respective locations can help your website rank for those related keywords without sacrificing the focus of the rest of your website. Begin by researching a group of locations and identifying the potential size of the audience and competition in those areas.

Email Marketing 186

Email Marketing Social Media Food Truck Loyalty Program 186

Xtra Chef

JULY 29, 2020

Sync allows users to map sales data from Toast to QuickBooks Online exactly as it should appear in your General Ledger —all you have to do is map your sales categories once, and our AI-driven platform will assign the rest for future sales. Map your Toast sales categories to the General Ledger codes in your QBO account.

Point of Sale 78

Point of Sale Customer Service POS Blog 78

The Salt

OCTOBER 10, 2023

NPR's Sacha Pfeiffer talks to "Cider Donuteur" Alex Schwartz about a map they created which tracks hundreds apple cider donut vendors across the Northeast.

46

46

Culinary Cues

JUNE 7, 2023

Map out a menu for yourself and stick to it. Ride a bike, power walk, run, do 100 sit-ups, work on a Stairmaster or treadmill, shoot baskets, go to a batting cage – something and make it habit. [] EAT HEALTHY Isn’t it ironic that we spend our days cooking great food for guests but invest so little time in doing the same for ourselves.

Training 326

Training Article Café Take-out 326

Modern Restaurant Management

JULY 13, 2022

Repeat customers help to maintain business continuity, share feedback by word of mouth, and reviews (think Yelp, Google Maps, social media), ultimately helping create free marketing through their positive experiences. A critical driver of growth for restaurants is word-of-mouth.

Franchise 211

Franchise Franchising Operations Loyalty Program 211

Modern Restaurant Management

FEBRUARY 27, 2024

In terms of where they are searching, respondents mostly find brands’ online profiles on mobile apps like Google Maps (51 percent) and Facebook (49 percent) to be helpful and informative. Among the findings: One third (32 percent) of consumers polled said they search for local businesses every day or multiple times a day.

Online Ordering 185

Online Ordering Consumer Goods Customer Service Customer Experience 185

Indoor Media

SEPTEMBER 2, 2020

Over a billion people use Google Maps every month, and 46% of those searches seek local information. The cherry on top is that Offers are designed to be highly-visible — appearing near the top of your profile on Google Search and Maps. If you’re not familiar with GMB, get on it, stat ! Best Platform for Out-of-the-Box Coupons.

Coupons 109

Coupons Advertising Small Business Customer Experience 109

Modern Restaurant Management

SEPTEMBER 17, 2020

If your restaurant hasn’t yet built a reputation for a specific recipe, then you have an opportunity to put your establishment on the map. Both those who already know and love your dishes and those who cannot visit your location will be thrilled to be able to bring your experience into their home.

Marketing 199

Marketing Social Media Food Supply Back of House 199

EATER

MAY 12, 2022

Whether evoking old-school diner placemats with illustrations of food and drinks, or celebrating the restaurant’s home city with a custom map, these illustrations add personality and whimsy to what could otherwise be an unremarkable part of the dining experience. When you look at the map you can start to orient yourself,” says Morris. “It

Menu 97

Menu Seasonal Menu Back of House Customer Experience 97

Foodable

JULY 6, 2021

Bikky maps the guest footprint across all of their channels, from point-of-sale to delivery to loyalty, helping restaurants to know their guests. Kapur talks about the future for Bikky, and their main focus is how they can help restaurants map their entire customer journey and put it on autopilot.

Guest Recovery 96

Guest Recovery Email Marketing Point of Sale Hospitality 96

Ken Burgin

JULY 18, 2022

What to include: Map of the area with local information: banks, useful shops, late-night convenience store, a park to enjoy during their break. You could do this on a Google Map and print it. This is about making a strong impression at the beginning of someone’s employment.

Uniforms 78

Uniforms Document Food Safety Social Media 78

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186