Modern Restaurant Management

APRIL 16, 2024

A friend tells you a restaurant has bad service and gave her food poisoning. Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. To actively influence online reputation, restaurants must see review responses as one side of an ongoing conversation.

Social Media 110

Social Media Loyalty Program Online Ordering Customer Service 110

7 Shifts

OCTOBER 28, 2021

The National Restaurant Association recently published a table listing the top concerns for restaurants over a three-year period. Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success.

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Recruiting Technology Hiring Consumer Goods 370

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. restaurant concepts.

Delivery 137

Delivery Cash Management Point of Sale Back of House 137

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

SEPTEMBER 6, 2023

Now is the perfect time to identify, understand and engage your most valuable diners and deliver timely, relevant offers. This can be done by leveraging data to make your restaurant their top choice – and enticing them back for more. Consider your own restaurant loyalty experiences. No Marketing Staff?

Loyalty Program 196

Loyalty Program Customer Experience Customer Service Technology 196

7 Shifts

FEBRUARY 12, 2021

So you want to open a restaurant. Maybe it’s to take your grandmothers’ recipes to the masses. Maybe you want to share your love of tacos with the world. A place to call your own, perhaps? The dream of opening a restaurant is held by many, and it hasn’t been sullied by the pandemic. How to Buy a Restaurant.

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License Equipment Certification Information 444

7 Shifts

JULY 16, 2021

So you want to open up your very own coffee shop. For your coffee shop to reach that status, it has to be done right. Below is a list of the potential coffee shop concepts to think about when conducting your market research. Get to know your future customers, before they even step foot in your door.

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 30, 2022

This represents a real opportunity for brands and indie restaurants to improve, expand, and promote their vegan and plant-based offerings to a growing audience. The nonprofit campaign has been a massive driver in the market for vegan products, with more than 1,540 new vegan products and menus launched for Veganuary 2022 alone.

Social Media 110

Social Media 2022 Website Management Download 110

Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

OCTOBER 15, 2020

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. Launching and scaling delivery involves a lot of moving parts. In fact, delivery has become mission critical.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Chowly

APRIL 11, 2024

6 Tips to Make it Well-Worth Your Time- Conference season is upon us in the restaurant industry. Here are a few tips for ensuring your time at restaurant conferences go smoothly and that you’ll get the most out of the conference. Do your research and be friendly. Plan your sessions. Bring business cards.

Social Media 105

Social Media Small Business Events Customer Experience 105

Culinary Cues

OCTOBER 17, 2021

A few seek to only make a difference in their own lives while others are far more concerned with the impact they have on others but in both cases, there is a cause and effect. It is so true no matter what you choose to do with your life – that first open door will show you the way. He knew he could make a dent in the universe.

Café 377

Café Take-out Training Small Business 377

Bottleneck Management

NOVEMBER 22, 2021

After the successful launch of its first virtual brand/restaurant, Secret Sauce , Bottleneck is launching Rebel’s Hot Chicken on November 30th, 2021, the bold new carryout and delivery concept operating out of the group’s Old Town Pour House location in Chicago and City Works in Wheeling, IL. Place Your Order.

Online Ordering 148

Online Ordering Delivery Food Order Presentation 148

EATER

APRIL 5, 2024

The result has been for a handful of small independent companies to fight back — the Davids to what they’re saying is Goliath, Momofuku with its own Chili Crunch product — by duking it out with lawyers, in the press, and on social media, with plenty of folks weighing in. You simply have to do it; it’s part of good trademark practice.”

2023 137

2023 Restaurant Law License Social Media 137

Modern Restaurant Management

NOVEMBER 10, 2021

This shift in behaviour is welcome news for the hospitality sector and presents a unique opportunity for anyone considering launching their own business. For businesses keen to really benefit from this trend, it pays to look at your own sustainability credentials. The Staycation Boom Is Here to Stay.

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Hospitality Tourism Sustainability Travel 177

Modern Restaurant Management

JUNE 23, 2023

Yet, there is nothing common about your specific brand. Let’s talk about how to tell your story. Understand Your Audiences As a franchise restaurant brand, you have multiple audiences, and they are all looking for very different information. Why should an entrepreneur consider franchising your concept over others?

Franchise 180

Franchise Franchising Marketing Social Media 180

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Buzztime Business

JUNE 2, 2023

To bring Dad and his fam to your bar or restaurant, launch Father’s Day promotions that treat him like royalty. Father’s Day Promotions from Dawn Till Dusk 1) Bluesy Brunch Start the day with brunch as one of your Father’s Day promotions. So, build a bacon-themed menu for your Father’s Day promotions.

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Bar Social Media Insurance Sports 147

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Modern Restaurant Management

JUNE 10, 2022

If you are a restaurant owner in 2022, you need to be on TikTok. I know what you’re thinking, “It’s a video social network, where the heck does my restaurant fit in there?” ” Creating engaging content that resonates with your customers is the future of marketing. Feature your vendors in your videos.

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Employee Relations Influencer Events Small Business 203

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. How Can You Enhance Your Contactless Dining?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

OCTOBER 11, 2022

For the past several years—and especially since the pandemic—restaurant brands have focused on enhancing digital experiences that allow them to offer more off-premise options and streamline operations to address staff shortages. Research has shown that personalization can: Reduce acquisition costs by as much as 50 percent.

Social Media 217

Social Media Email Marketing Customer Experience Communication 217

EATER

FEBRUARY 26, 2024

Maybe it was a first date, where dipping bread cubes and apple chunks into a pot of burbling cheese, cooked right at your table, offered a welcome distraction from the awkwardness of getting to know a new person. A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. a regular old restaurant.

Dine-in 112

Dine-in Customer Experience Specials Cash Management 112

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Social Hospitality

DECEMBER 2, 2019

These factors and more launched acai berries into the limelight. Instagram launched in October 2010. Also, the bright purple colors of an Acai Bowl pop when you scroll through your feed. How restaurants and cafes respond. Many add their own spin to Acai bowl recipes to make the meals unique and appealing.

Social Media 317

Social Media Influencer 2025 2009 317

EATER

NOVEMBER 9, 2020

Delivery-only restaurants, which have proliferated during the pandemic, could change the way the industry does business for years to come Sunset Squares Pizza has fewer than 1,000 followers on Instagram. In many ways it’s hurt the development of restaurants and new food ideas,” says the chef. “At

2030 144

2030 Consumer Goods Online Ordering Delivery 144

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. Avoid Free QR Code Generators.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Modern Restaurant Management

FEBRUARY 5, 2021

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Restaurant Group. Late in 2020, Eureka!

Mobile Ordering 191

Mobile Ordering Airlines Online Ordering Technology 191

Modern Restaurant Management

MARCH 23, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The foodservice industry is still seeing a shortage in our favorite poultry with chicken wings seeing a huge increase in demand as restaurants continue with an excess of carryout and delivery.

2019 197

2019 Magazine Consumer Goods Dine-in 197

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you.

2021 148

2021 Mobile Ordering Online Ordering Download 148

EATER

JANUARY 22, 2024

In recent years, the publication Cake Zine , the coffee company Couplet, the community organization Send Chinatown Love, the cookbook author Molly Baz, and the queer restaurant pop-ups of Los Angeles have offered tattoos at their events. Even Eater got in on the trend at a launch party for the Eater cookbook.)

Events 109

Events Employee Relations 2023 Design 109

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. Each slice is 14 inches, or about the length of your forearm!”

2023 100

2023 Menu Seasonal Menu Back of House 100

Perfect Daily Grind

NOVEMBER 4, 2022

The organisation, which is owned by Saudi Arabia’s Public Investment Fund (PIF), currently grows around 300 tonnes of coffee every year. Go Get Em Tiger launches new weekly beverage subscription. Go Get Em Tiger launches new weekly beverage subscription. Fairtrade launches Living Income Reference Price for Ugandan arabica.

2023 126

2023 Hospitality 2022 Food Supply 126

Goliath Consulting

SEPTEMBER 14, 2020

With all the trouble the pandemic has given the restaurant industry these past couple months, you might be surprised to hear that restaurant franchising opportunities have never been stronger. Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2).

Franchise 157

Franchise Franchising 2021 Fast Casual 157

Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. So why does loyalty matter so much to restaurants? They help boost your bottom line by spending more per visit. Quick Links What is loyalty for restaurants? That’s the definition of loyalty.

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Loyalty Program Social Media Email Marketing Point of Sale 78

Modern Restaurant Management

MAY 13, 2020

Pubs, shops, and restaurants have shut down to help curb the spread of the virus, having unfortunate consequences to our social lives and leisure time. For many bar and restaurant owners, this is also a tough time with doors closed to the public for the foreseeable future. Share Your Recipes with Your Customers.

Social Media 192

Social Media Customer Service Online Ordering Customer Experience 192