Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

Hiring 200

Hiring Employee Relations Leadership Restaurant Law 200

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 216

Customer Experience Consumer Goods Mobile Ordering Customer Service 216

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Table of Contents. 5 Tips on Tipping. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. COVID-19 testing of employees can maximize safety at your restaurant and make guests feel more comfortable with their dining experience. Restaurants are a people-oriented business.

Restaurant Law 161

Restaurant Law Recruiting Customer Experience Dine-in 161

Modern Restaurant Management

FEBRUARY 23, 2022

The Food Safety Modernization Act (FSMA) was signed into law in January of 2011 and expanded the Food and Drug Administration (FDA)’s authority to regulate the way foods are grown, harvested and processed. Therefore, across the supply chain, food industry leaders need to prepare now – and that includes restaurant executives.

Food Safety 179

Food Safety Food Supply Supplies Restaurant Law 179

Restaurant Engine

MAY 16, 2020

Are restaurant owners required to assist with COVID-19 contact tracing? On Monday, Governor Jay Inslee mandated all business owners to collect names, contact information and visitation times for everyone who entered their premises. On May 8, officials added a requirement for restaurant owners to log customers.

Restaurant Law 69

Restaurant Law Customer Service Small Business Technology 69

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

2023 177

2023 2024 Loyalty Program Point of Sale 177

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. Restaurants effectively had to reinvent themselves as to-go tech brands to survive.

Food Supply 167

Food Supply Restaurant Law Email Marketing Mobile Ordering 167

Lavu

FEBRUARY 2, 2024

In the face of a staggering global issue, restaurants must proactively avoid food waste. Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste. Laminated Menus: Menus are often a significant source of paper waste in restaurants.

Waste 78

Waste Food Compost Audits 78

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

DECEMBER 10, 2023

2) Research laws that apply to the food service industry Starting a food service business of any kind comes with a long list of laws, rules, and guidelines. Whether you want to open a bakery, a coffee shop , a cafe , or a restaurant , you’re going to have to operate under some very high standards. And that’s OK. Summers and Ms.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ?

Management 370

Management Management Document Communication 370

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. Allowing flexible self-scheduling gives employees more control of their schedules and cuts out the manager as the go-between and gatekeeper of shift and scheduling information, saving time. Be predictable. Evaluate Overtime.

Restaurant Law 191

Restaurant Law Small Business Hiring Communication 191

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 113

Fast Casual Front of House Fine Dining Mobile Ordering 113

Ordyx

JUNE 19, 2019

Every business has its own needs, but one thing is for sure: technology is always there to help. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.

Technology 52

Technology Point of Sale POS Employee Relations 52

Modern Restaurant Management

JULY 24, 2020

In recent years, the restaurant and bar industry has undergone major education from law enforcement officials on how to respond to active shooters, with a consensus forming around the basic idea of “Run, Hide & Fight.” How Active Shooter Events Unfold.

Restaurant Law 108

Restaurant Law Employee Relations Document Events 108

7 Shifts

FEBRUARY 16, 2022

Information shared in a time off request policy might include the following touchpoints. Restaurant Employee Time Off Request Template. While there are no federal laws requiring bereavement time, it's best practice to offer time off to employees in these difficult times. Understand Your State and Federal Laws.

Document 195

Document Restaurant Law Communication Download 195

Focus POS

SEPTEMBER 17, 2020

Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors. Now, many restaurants that offer alcohol are jumping on this trend. Whereas in Hawaii, laws are a little different. Enter: Alcohol to-go.

License 162

License Restaurant Law Online Ordering Uniforms 162

Lavu

MARCH 4, 2020

Labor management is a critical part of running a successful restaurant business. However, juggling a weekly shift schedule can be an overwhelming and time-consuming process for a restaurant manager or operator. However, restaurants are now leveraging technology to manage their employees better.

Management 78

Management Management Employee Relations Restaurant Law 78

Hot Schedules

JULY 20, 2020

Young, Attorney-at-Law at Ogletree Deakins has gathered a comprehensive labor legislation roundup by state in order to keep you close to any issues that may impact your workforce as they progress. State-by-State Labor Legislation Information. (A-I). Need more information? California. Pennsylvania. Rhode Island. South Carolina.

Restaurant Law 113

Restaurant Law Government Information Blog 113

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term.

2021 136

2021 Cash Management Management Management 136

Sling

APRIL 1, 2024

Sling, for example, offers tools that are perfect for restaurants , retail , healthcare , call centers , education , and nonprofits. And, with real-time updates and other advanced features, you’ll be better positioned to keep customers informed about the work process and satisfied with the results your team produces.

2024 78

2024 Management Management Customer Service 78

Focus POS

AUGUST 19, 2020

Restaurants have been hit hard. COVID-19 turned the industry on its head, and even though restrictions are now beginning to loosen and people are dining out more, restaurant operators are still working hard to recoup some of the losses they experienced in the first two quarters of the year. . Consider how you will handle smoking.

Seating 174

Seating Outdoor Restaurant Law POS 174

Modern Restaurant Management

MAY 4, 2021

While careful labor management has always been an important part of controlling prime costs in the restaurant industry, operators should be looking toward better ways to manage labor costs with competition for labor increasing and a potential minimum wage increase on the horizon. Data-Based Decision Making. More Impactful Savings.

Management 215

Management Management Point of Sale 2000 215

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. How much dine-in sales should I expect?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 185

2021 Guest Recovery Online Ordering Point of Sale 185

Modern Restaurant Management

NOVEMBER 18, 2019

Technology has changed the landscape of the employer/employee relationship. The technological evolution is not, however, without its drawbacks. In conjunction with protecting confidential information, employers should have current employees also sign a non-disparagement clause. Be Proactive. Yes and no.

Social Media 81

Social Media Restaurant Law Technology Information 81

ChowNow

JUNE 29, 2020

It’s clear that the COVID-19 pandemic has been devastating for restaurants. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

7 Shifts

JULY 16, 2021

From the most popular preparation methods to the most coffee-consumed time of day, this information will help you build a coffee shop perfect for them. So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Point of Sale 459

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 199

Online Ordering Back of House Customer Service Small Business 199

Restaurant365

SEPTEMBER 22, 2020

New technology tools in the restaurant industry present new opportunities for businesses to streamline operations. However, this boom in technology also comes with security and hacking risks, especially in payment processing. How can you protect your business, your customers, and your data while adopting new technology?

POS 78

POS Point of Sale 2006 Technology 78

Modern Restaurant Management

JULY 22, 2021

Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Rethink Technologies.

Allergens 204

Allergens Online Ordering Fast Casual Food Safety 204

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. Fork is one of five restaurants under HSHG.

Hiring 195

Hiring Front of House Back of House Document 195

Lavu

FEBRUARY 14, 2020

A well-developed employee handbook is the foundation for streamlined operations at any restaurant. Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Labor Laws. Benefits Policies .

FOH 78

FOH Social Media Restaurant Law Food Safety 78