Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). With technology at their fingertips, hospitality operators will be able to bridge e-commerce with real commerce.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Restaurant Technology Guys

MARCH 24, 2024

In any restaurant, inventory management plays a pivotal role in seamless operations. In this blog post, as Jeremy Julian converses with David Greschler, the Co-founder and CEO of Nomad-Go, we explore how this company is transforming the inventory management of the food service industry with its innovative technology. The post 225.

Inventory 87

Inventory Technology Hospitality Management 87

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

Innovation 145

Innovation Menu Back of House Front of House 145

Modern Restaurant Management

MAY 25, 2021

At the time, this industry was trying to discern what the right ‘next’ move was to mitigate the long-term effects of a shuttered hospitality industry. The biggest challenge the hospitality industry faced was the need to pivot their business model without having any preparation or guidance on how to do so. The Road Forward.

Hospitality 189

Hospitality Insurance Government Online Ordering 189

Modern Restaurant Management

JULY 8, 2020

A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.

Hospitality 208

Hospitality Technology Mobile Ordering Food Safety 208

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. Make Staff Training a Priority.

Hospitality 230

Hospitality Ordering Front of House Customer Experience 230

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JANUARY 11, 2022

But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need.

Operations 189

Operations Supplies Uniforms Employee Relations 189

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. Expanding a traditional restaurant model to include new innovations requires focus and attention on daily business metrics.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Modern Restaurant Management

MAY 25, 2021

Did you know one of the first restaurant brands is one of the most innovative today? He is an industry-leading authority in restaurant technology and delivery channels, specializing in mergers and acquisitions, domestic and international operations, franchising, and new product development.

Innovation 122

Innovation Back of House Franchise Franchising 122

Modern Restaurant Management

APRIL 9, 2024

Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive. A promising 71.6

Customer Experience 192

Customer Experience Customer Service Technology Inventory 192

Future Food

JUNE 27, 2023

The food and hospitality experience will contribute to the level of care, engagement and service that will be the redefinition of the Australian workplace. A flexible strategy can include extended operating hours, catering services for meetings or events, and customisable menus to accommodate different preferences.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

JANUARY 30, 2024

Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). They must connect to priorities across key operations, marketing, customer service and finance roles. They need alignment with practical operational realities and bandwidth.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Modern Restaurant Management

FEBRUARY 10, 2020

shipments of plant-based meat from major broadline foodservice distributors to restaurant chains and non-commercial foodservice operators and was commissioned from NPD, a leading foodservice analytics provider. Healthier Hospitals. broadline foodservice sales of plant-based meat have grown 37 percent in the past year.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Open for Business

MAY 19, 2023

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. Bar seating with light bites continues to be a hospitality trend.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Aaron Allen & Associates

MARCH 5, 2024

.” In this spirit, Aaron Allen & Associates invites you to stride confidently into the burgeoning spring of 2024, a season ripe for rejuvenation , innovation , and strategic foresight in the foodservice and hospitality sectors. In the ever-evolving narrative of foodservice and hospitality, your role is pivotal.

Innovation 52

Innovation 2024 Hospitality Presentation 52

Modern Restaurant Management

DECEMBER 12, 2023

With over six years of experience in the automation industry and more than two decades spent analyzing and optimizing operational functions for Fortune 500 companies, I have developed a keen interest in the ways automation is evolving and gaining popularity. Even today, the latest data from the U.S.

2024 203

2024 Customer Service Social Media Customer Experience 203

Modern Restaurant Management

MAY 8, 2023

Fast casual brands, like the one I currently work for – Modern Market Eatery – are increasingly taking over that space and earning a loyal following for their culinary flexibility and innovation that they can serve up at prices less than upscale dining.

Fast Casual 165

Fast Casual Casual Operations Consumer Goods 165

Foodable

DECEMBER 24, 2020

The future of the restaurant and hospitality industry depends on two major categories of foodservice technology to advance: operations and next generation foods. This forum showcases thought leaders, brands, and innovators who are already shaping the next foodservice revolution.

Technology 52

Technology Hospitality Operations Innovation 52

Foodable

JANUARY 6, 2022

A People-Focused Organization Bringing the “Coolest” Hospitality" on Spreaker. She says, “I arrived at Coolgreens as the director of operations of training and have spent the last several years streamlining their training processes, menu innovations in working with developing the franchisees , and growing our brand.

Hospitality 105

Hospitality Fast Casual Casual Training 105

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. They have also helped him generate groundbreaking ideas that combine technology, innovation, and change.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Foodable

AUGUST 24, 2021

9: Recine Hospitality" on Spreaker. In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Tom Recine , the founder of Recine Hospitality, to explore the latest innovations in point of sales tech.

Hospitality 94

Hospitality Cash Management Point of Sale Social Media 94

Sante

MARCH 31, 2020

Teaser: Many hospitality establishments team up to raise funds for staff during time of need. While the hospitality industry is suffering as a whole, restaurant owners maintain the potential to earn some income despite operating restrictions. Author(s): Stacey Sears.

Hospitality 100

Hospitality Front of House Back of House Innovation 100

Modern Restaurant Management

MARCH 14, 2024

This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

Events 189

Events Innovation Customer Experience Technology 189

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Software-as-a-Service (SaaS) technology has also rapidly gained traction as operators adapted to changing expectations while meeting demand for quick, convenient, and time-saving transactions.

Technology 194

Technology Customer Service Online Ordering Hospitality 194

Evergreen

FEBRUARY 28, 2023

In the ever-evolving restaurant and bar industry, staying ahead of the competition requires innovative solutions that streamline operations, increase efficiency, and improve the customer experience.

POS 52

POS Hospitality Customer Experience Innovation 52

QSR Automations

JANUARY 15, 2024

As we begin to fully dive into 2024, the key to operational efficiency lies in leveraging cutting-edge technologies. Among them, ConnectSmart® Kitchen remains a g ame-changer , revolutionizing how restaurants o p timize l abor and streamline their operations.

2024 52

2024 Operations Front of House Social Media 52

Future Food

JUNE 4, 2020

Food & hospitality is open for business. The profound power of the anticipation and excitement these simple words hold is balanced by the weight of a new normal for food and hospitality operators. It’s been a connection with food operators that isn’t likely to just disappear, now that the doors are open.

Hospitality 78

Hospitality Food Food Safety Customer Service 78

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. " – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. Read the first part, here. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities. Operations" is usually just a short way to say "keeping the restaurant running". Oversee incoming deliveries.

Management 397

Management Management Kitchen Safety Front of House 397

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. This space is receiving enormous focus & financial commitment in the field of continuous product development & innovation. The ‘whole experience’ is what matters.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Although hurdles remain around security, privacy and difficulties with accents, voice technology could be utilised across a range of sectors, including hospitality.

Technology 203

Technology Mobile Ordering Consumer Goods 2025 203

Sante

APRIL 13, 2020

When reviewing the numerous lists of “restaurant trends to watch” circulating the hospitality industry, there will no doubt be one item that makes every list: plant-based protein. Rather today’s consumer demands menu innovation as well as eco-friendly and sustainable practices. ” Go beyond burgers.

Sustainability 130

Sustainability Innovation 2019 Pricing 130

QSR Automations

MAY 2, 2024

In the dynamic world of hospitality, innovation isn’t just a buzzword; it’s what keeps the industry afloat. In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience.

Social Media 64

Social Media Front of House Innovation Technology 64

Foodable

DECEMBER 11, 2020

In the latest episode of Taste Kitchen , Paul Barron provides an overview of the most recent virtual brand data and equipment innovations in the restaurant and hospitality industry. Operators need to prioritize efficiency and functionality when opening a ghost kitchen. Its small footprint is ideal for a ghost kitchen setup. “If

Equipment 59

Equipment Innovation Back of House Hospitality 59

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167