Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? However: 41 percent said they planned to dine at home instead of dining out.

2024 221

2024 Fine Dining Book Reservations 221

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. Eater readers are a bit of an outlier here, with users being just as likely to plan a new dining experience the same day (22 percent) as a week ahead of time (21 percent).

Social Media 229

Social Media Fine Dining Online Ordering Dine-in 229

Culinary Cues

APRIL 14, 2025

Connections give a dish special value, added importance, and character that goes beyond flavor and visual appeal. The dish was elevated to an entirely different level as the guest became the most important person in the dining room during the process. As examples, any restaurant can, and so many do, offer Caesar Salad as a menu staple.

Fine Dining 339

Fine Dining Seasonal Menu Travel Presentation 339

ChowNow

JUNE 6, 2025

Maybe you’re running a second-generation Italian restaurant, staying true to your family recipes, or maybe after years of working in fine dining, you opened a spot that felt more true to you. A casual neighborhood spot will use different language than a fine-dining restaurant trying to earn a Michelin star.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

Modern Restaurant Management

MARCH 25, 2024

We sought a model that we could influence tremendously with our labor. It's 100% our vision and not influenced by banks or people we are indebted to. We want to one day dine at those restaurants. Your quality of product, quality of life, risk, and profits all work on a sliding scale where they each affect one another.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

The Restaurant Group

APRIL 12, 2025

Let’s dive into the world of restaurant influencer marketing a game-changer that’s as juicy as your signature burger. What Is Restaurant Influencer Marketing? That’s the essence of restaurant influencer marketing. Why Restaurant Influencer Marketing Works You might be wondering, “Does this really sizzle?”

Influencer 78

Influencer Marketing Social Media Food Truck 78

EATER

FEBRUARY 18, 2025

To say Sri Lanka has one cuisine ignores its deep culinary influences and strengths. The British also brought down South Indian laborers to work the plantations, and their descendants now form the Malaiyaha Tamil community in tea towns like Nuwara Eliya, where theres a strong South Indian influence at vegetarian-only restaurants.

Hotels 268

Hotels Seasonal Menu Back of House Small Business 268

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

EATER

MAY 21, 2025

But, until recently, the food served on most safari lodges featured European fine dining, British high tea, French pastries, grilled meats with imported sauces, and other relics of 19th-century European colonialism on the continent. Nomad Kuro A cozy dining space at Kuro Nomad. Volcanoes Safaris A dining room at Virunga Lodge.

Outdoor 209

Outdoor Fine Dining Tourism Food Supply 209

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 20, 2019

Well, just like with organic produce farming, organic online growth is the type of growth that happens without the aid of human-made external influences. Consumers want to eat out, and they love a good special. Advertise in-restaurant specials, competitions, and even themed evenings. Collaborate with Influencers.

Social Media 335

Social Media Mobile Ordering Online Ordering Influencer 335

7 Shifts

AUGUST 12, 2021

In that sense, make sure to double-check your NAP across the web to ensure its consistency and accuracy, as this directly influences your SEO ranking and search visibility. According to brightlocal , at least 87% of internet users are influenced by reviews and comments. Special Offers and Promotions. Engagement on Social Media.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy.

Book 184

Book Hotels Seasonal Menu Fine Dining 184

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. Create specials that use the raw materials you already have in-house or seasonal ingredients you can buy at the best market price.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2024 2025 221

The Rail

DECEMBER 2, 2024

Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Forge partnerships with local food influencers to create authentic buzz and attract new users. Understand your target customers by analyzing your restaurant’s primary audience.

Delivery 147

Delivery Food Loyalty Program Food Order 147

EATER

MAY 26, 2022

Traditionally, the privileged few have had access to things like bone plates and fine silver — they’re expensive to begin with, they break or get sold off or thrown away because no one wants to deal with the fuss. However, she’s found a whole world of people who are interested in fine china, and all for different reasons.

Entertainment 274

Entertainment Fine Dining Back of House Social Media 274

EATER

MAY 2, 2024

Building on decades of Korean Mexican cuisine in the city’s Pequeño Seúl, restaurants are crafting menus with global influences and attracting new customers The smells of Korean barbecue and Mexican street food mingle in the air of Zona Rosa, a central neighborhood of Mexico City. The Mexican influence is natural. The bathroom at Xeul.

SEO 300

SEO Café Fine Dining Customer Experience 300

ChowNow

MARCH 27, 2025

The special-occasion spot? Effectively pricing menu items using psychological techniques can significantly influence customer perceptions and sales. Some platforms (like ChowNows Centralized Reporting ) can also help you track online orders separately, which is key if your to-go and dine-in audiences behave differently.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

JULY 19, 2024

It’s a strategic tool that influences diner choices, enhances their dining experience, and ultimately drives your restaurant’s success. Additionally, think about recommended pairings, special combos, or offers that can encourage customers to try more items. Menu design can significantly influence customer behavior.

Menu 221

Menu Seasonal Menu Fine Dining Customer Experience 221

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

The Restaurant Group

DECEMBER 1, 2024

Leveraging Existing Menu Items Before Transitioning Ease the shift by creating synergy between your current offerings and the new items: Feature Farewell Specials – Give your guests a chance to enjoy outgoing dishes one last time. Encourage Feedback – Fine-tune dishes based on their input. Communicate expectations to avoid confusion.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. At Ladder 4 Wine Bar in Detroit, you can add 28 grams of Kaluga caviar to hash browns.

Fast Casual 319

Fast Casual Fine Dining 2008 Pricing 319

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. You get fewer mistakes, and customers get faster service.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

EATER

NOVEMBER 27, 2023

With his latest, Wiseman puts fine dining under his microscopic lens, demystifying it and providing a compellingly humanistic portrayal in its place. Sequences unfold organically and slowly, encouraging viewers to contemplate and engage with them in their own time.

Front of House 326

Front of House Fine Dining Back of House 2014 326

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 318

Back of House 2011 Fine Dining Dine-in 318

EATER

SEPTEMBER 9, 2024

She traces Nahid Joon’s family history while also providing details of her many travels, from Nice to London to Dubai, that influenced the way she cooked. According to Dolly, Rachel is her favorite cook, and her dishes are deeply influenced by the duo’s upbringing.

2024 352

2024 Book Influencer Take-out 352

7 Shifts

AUGUST 26, 2019

The easiest and most common way to drive revenue is to adjust your prices and offer specific promotions and specials like happy hour. Managing your restaurants capacity is crucial as it impacts your profits, sales, customer service, and the dining experience. But it doesn't have to be if you implement the right strategies.

Management 408

Management Management Airlines Customer Service 408

EATER

AUGUST 29, 2024

Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. With its Soho location and its modern but warm interiors, the restaurant felt special from the start, Villamora says: “I remember thinking, Wow, I’ve never been in a Filipino restaurant like this.” has grown full.

Food 335

Food 2009 2006 Fine Dining 335

EATER

SEPTEMBER 13, 2021

In Michelin parlance, two stars denotes “excellent cooking, worth a detour,” whereas three stars signify “exceptional cuisine, worth a special journey.” Dining trophy hunters and food obsessives have long made pilgrimages to Copenhagen specifically to dine at chef René Redzepi’s storied establishment.

Front of House 261

Front of House Fine Dining Seasonal Menu Travel 261

The Rail

APRIL 2, 2025

Thoughtful layouts, creative textures, and vivid materials combine to enthrall guests and revitalize the restaurant's character for long-lasting good influence. A careful mix of environmentally safe materials with sophisticated design enhances the whole eating experience and draws customers who value both fine artistry and environmental care.

Customer Experience 130

Customer Experience Sustainability Recycling Design 130

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. Post special offers to attract both first-time and price-conscious customers.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.”

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

OCTOBER 26, 2023

For excellent food to go along with the stunning beaches, center your dining in and around Phuket Town, perhaps Thailand’s most underrated food destination, with a few excursions for standout meals elsewhere on the island. Mor Mu Dong Restaurant Mor Mu Dong consists of elevated dining platforms winding through a mangrove swamp.

Seasonal Menu 321

Seasonal Menu Hotels Back of House Front of House 321